Ratings based on 446 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom seoul

위치와 가격 대비 성능비 좋음

Posted Jan 19, 2015
프라도 미술관과 걸어서 5분이고, 익스피디아 할인 요금으로 1박에 80유로 정도였는데 가격대비 만족스러움. 조식은 14유로이고 3일 동안 물리지 않고 잘 먹었음.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent séjour

Posted Dec 31, 2014
Hotel agréable et personnel tres prévenant. A recommander.
5 out of 5
Recommended
for Everyone
by A verified traveler

Estancia exquisita

Posted Dec 8, 2014
Nada más que añadir que no se deduzca del título. Genial el hotel. Genial Madrid
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Osaka,Japan

5minutes walk to get Puerta Del Sol. Good location

Posted Nov 28, 2014
Good hospitality. Clean room. Good location. Not only here, all Vincci hotel group is quite good. I probably choose this hotel again for next time.
2 out of 5
by A verified travelerfrom Arizona, EE.UU

¿Cuatro estrellas, en serio?

Posted Nov 20, 2014
Pros: En en centro de Madrid.
Cons: No alquilen la habitación 107, que no tiene ventana.
No voy a culpar al personal del hotel por la avería por la que no hubo agua ni calefacción la mayor parte del día. Me propusieron que fuera a ducharme a un hotel cercano de la misma cadena y me trajeron una estufita. Lo que me decepcionó profundamente es que la habitación no tuviese ventana al exterior, sino a una escalera interior; la falta total de aislamiento sonoro; el hecho que en recepción no sabían cuál es la tarifa para hacer llamadas desde la habitación, "porque es una empresa externa la que se encarga de eso".
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Sebastian

Hotel centrico, situado en buena zona

Posted Nov 18, 2014
En cuando a localizacion esta muy centrico, pese a eso no se oye ningun ruido, es muy tranquilo Las habitaciones estan bien, hechamos en falta unas vistas y una ventana , la q habia estaba condenada y daba a unas escaleras El personal amable Limpieza buena
2 out of 5
by A verified travelerfrom san diego

not good hotel

Posted Nov 13, 2014
Pros: non
Cons: electricity converters you have international people who don't know you need that think for charge your own divice or connect you stuff
small rooms, don't have a parking,no coverters for electricity you have to buy your own
3 out of 5
Recommended
for Couples
by A verified travelerfrom San Diego

Not bad for the price

Posted Nov 11, 2014
Pros: The staff was fantastic
Cons: The AC wasn’t working and never got fix
Location: Located in the heart of Centrum Madrid, great restaurants nearby, visit El Ricon de Estenban within walking distance.
The hotel is located in the heart of downtown Madrid, the rooms are small but decent for the price, and the staff was fantastic. The only 2 issues were the AC wasn’t working in the room and they never got it to fix and the room had no window.
3 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel close to all the fascilities

Posted Oct 29, 2014
Pros: Staff were google. Breakfast was very good
Cons: Decor is generally too dark. Needs tea/ coffee facility in rooms.
Location: Excellent
We had a very nice time in Madrid. It's a great city with lots to do and see.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom va

consiglierei questo hotel

Posted Oct 24, 2014
Questo hotel si trova in una zona molto comoda di Madrid per visitarla al meglio! Il personale è molto disponibile e gentile! Pulizia ottima