Ratings based on 180 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler

Posted Jul 7, 2014
Cons: Breakfast options were a bit confusing.
Amazing night stay in a beautiful location with a very comfortable bed!
3 out of 5
by Brian from London

Not good value for money

Posted Jun 15, 2014
Not good value for money. . Had to wait a long time at the desk to check in, as member of staff was alone and picked up the phone twice, second time to take a booking, while people were waiting to check in and check out. TV did not work. Only one soap in shower.
5 out of 5
for Everyone
by mary from Glasgow

Excellent hotel close to shops and restaurants

Posted May 28, 2014
Pros: The room we had was well appointed and very clean and comfortable.
Cons: There could be tea and coffee making facilities in the room.
Location: There are loads of shops nearby, to suit all price budgets, and a wonderful choice of restaurants 5 minutes walk away in Calle Jorge Juan.
Stayed here for 5 days with my husband and found it to be a reasonably priced, well situated hotel. The room we had was on the 7th floor and was extremely quiet. The room was very clean and the beds were comfortable. We didn't eat in the restaurant so I can't comment on the food, but the bar is very relaxing after a long day out and about. I would definitely recommend it and we would use it again.
4 out of 5
for Everyone
by kim chansoo(김찬수 from UK

Nice hotel in a fantastic location

Posted May 18, 2014
Pros: Best thing was the location
Cons: The bed and TV.
Location: Fantastic shopping are and plenty of places to eat. Goya tube stop is also 2 min walk!
The room was nice and comfortable but a bit tired. The TV took ages to show any image and the bathroom smelt a bit damp but the bed was comfortable and quiete; the shower was also great. The staff were lovely and the location superb so I would stay again.
5 out of 5
for Everyone
by A verified traveler

On budget with style!

Posted May 17, 2014
Whenever I analyze a hotel i think about: Location, level of noise, bed, pillows, temperature, shower & darkness. This hotel has it all! It does not have a fine dining restaurant, but has a very good cafe, it's not a huge room, but it's comfortable. Overall I enjoyed my stay, and would totally recommend it.
4 out of 5
for Everyone
by Allen from Tennessee

Comfortable hotel in convenient central location

Posted May 13, 2014
Pros: Value, location and cleanliness
Cons: Nothing
Location: Lots of shopping and plenty of restaurants within walking distance
Spent only one night as we came from Malaga and needed to overnight in Madrid for an early morning departure to the US. Hotel staff was very attentive. Room was clean and comfortable with a nice workspace. Great value when compared to other hotels priced 2 to 3 times higher
3 out of 5
for Everyone
by Tina from London

Good central location

Posted May 12, 2014
I was most of the time out and about, but when I came back a very comfy bed was waiting for me... There was though an issue when I went to the hotel's restaurant. I ordered one thing and was brought another, this was due to the poor English of the waitress who served me. I would have thought that in a 4 star hotel it would be expected from the staff to be able to communicate in English. Anyway, after I explained to them what happened, I was brought the right order.
4 out of 5
for Everyone
by Binoy from London

Very good central location. Staff were helpful.

Posted May 4, 2014
I had a memorable experience in Madrid being my first time to travel there. The comfort, location, and staff of the hotel made such first trip convenient. I did not have a hard time locating Retiro park, the museums, the main plazas, and other attractions. Breakfast was indulgent and was an added bonus to the experience. I wouldn't mind staying here again in my next travels.
4 out of 5
for Students
by Leovigildo

Good for spending a few nights

Posted Apr 21, 2014
Pros: Its very clean.
Cons: More room space.
Location: The Location is good with Metro Station near by.
If your traveling for a few days and just want a Hotel were to spend the night, this might be a good choice for you. The room is pretty small, but at least its clean, and the Hotel has a good location with Metro Station near by.
2 out of 5
by A verified traveler from Caracas, VE

Close to Goya metro (subway) station

Posted Apr 18, 2014
Super.-Ultra thin walls therefore extremely noisy Very small rooms