Ratings based on 187 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Guilford, CT
Decent hotel, Good Breakfast SpreadPosted Aug 26, 2014
Pros: Breakfast buffet.
Location: Centrally located within the city with easy access to restaurants, shops, bus stop, etc.
Stayed here for only 1 night. Facilities were alright. Lobby area was quite small. When we got of the elevator on our floor, there was a musty smell. Fortunately, it faded away by the time we reached our rooms. Rooms had decent furniture. The breakfast spread the next morning was impressive and enjoyable.
for Everyoneby A verified traveler from Manchester
Lovely hotelPosted Jul 29, 2014
Pros: Very comfortable and quiet. Helpful staff.
Very well situated for shops, restaurants, Retiro park etc
for Everyoneby A verified traveler
Posted Jul 7, 2014
Cons: Breakfast options were a bit confusing.
Amazing night stay in a beautiful location with a very comfortable bed!
by Brian from London
Not good value for moneyPosted Jun 15, 2014
Not good value for money. . Had to wait a long time at the desk to check in, as member of staff was alone and picked up the phone twice, second time to take a booking, while people were waiting to check in and check out. TV did not work. Only one soap in shower.
Recommendedby Oscar from London
Good value for money.Posted May 29, 2014 on Hotels.com
Good location, easy access to best areas of Madrid.
for Everyoneby mary from Glasgow
Excellent hotel close to shops and restaurantsPosted May 28, 2014
Pros: The room we had was well appointed and very clean and comfortable.
Cons: There could be tea and coffee making facilities in the room.
Location: There are loads of shops nearby, to suit all price budgets, and a wonderful choice of restaurants 5 minutes walk away in Calle Jorge Juan.
Stayed here for 5 days with my husband and found it to be a reasonably priced, well situated hotel. The room we had was on the 7th floor and was extremely quiet. The room was very clean and the beds were comfortable. We didn't eat in the restaurant so I can't comment on the food, but the bar is very relaxing after a long day out and about. I would definitely recommend it and we would use it again.
for Everyoneby kim chansoo(김찬수 from UK
Nice hotel in a fantastic locationPosted May 18, 2014
Pros: Best thing was the location
Cons: The bed and TV.
Location: Fantastic shopping are and plenty of places to eat. Goya tube stop is also 2 min walk!
The room was nice and comfortable but a bit tired. The TV took ages to show any image and the bathroom smelt a bit damp but the bed was comfortable and quiete; the shower was also great. The staff were lovely and the location superb so I would stay again.
for Everyoneby A verified traveler
On budget with style!Posted May 17, 2014
Whenever I analyze a hotel i think about: Location, level of noise, bed, pillows, temperature, shower & darkness. This hotel has it all! It does not have a fine dining restaurant, but has a very good cafe, it's not a huge room, but it's comfortable. Overall I enjoyed my stay, and would totally recommend it.
for Everyoneby Allen from Tennessee
Comfortable hotel in convenient central locationPosted May 13, 2014
Pros: Value, location and cleanliness
Location: Lots of shopping and plenty of restaurants within walking distance
Spent only one night as we came from Malaga and needed to overnight in Madrid for an early morning departure to the US. Hotel staff was very attentive. Room was clean and comfortable with a nice workspace. Great value when compared to other hotels priced 2 to 3 times higher
for Everyoneby Tina from London
Good central locationPosted May 12, 2014
I was most of the time out and about, but when I came back a very comfy bed was waiting for me... There was though an issue when I went to the hotel's restaurant. I ordered one thing and was brought another, this was due to the poor English of the waitress who served me. I would have thought that in a 4 star hotel it would be expected from the staff to be able to communicate in English. Anyway, after I explained to them what happened, I was brought the right order.