Ratings based on 385 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.4 Hotel condition
They paid and stayed.
by A verified traveler
Posted Dec 17, 2013
Recommendedby Andrea from Chicago
Walking distance to art museumsPosted Dec 4, 2013 on Hotels.com
Room was modern and looked nice, however some things were not very practical from functional standpoint. There was issue with water in shower not maintaining a steady temperature....so it would get very hot or very cold for a few seconds before going back to normal. Hotel breakfast was great, and location was perfect...especially for walking to Plaza del Sol and to the Art musuems.
for Getaway With Friendsby Dalia from Lebanon
close to all must-see sightsPosted Nov 27, 2013 on Hotels.com
close to all must-see sights, Extremely clean, I was very satisfied with my stay
for Getaway With Friendsby Dory from Lebanon
Great hotelPosted Nov 26, 2013 on Hotels.com
The hotel is great starting the friendliness of the staff, the great lobby, clean and big rooms. It is also located in the heart of Madrid and close to everything. Wherever we took a taxi to the hotel and from it we paid less than 9 euros
Recommendedby A verified traveler
Posted Nov 18, 2013 on Hotels.com
for Everyoneby Anne from Eastbourne
Great City Hotel - close to all sightsPosted Nov 9, 2013
Pros: good price, good location. Staff friendly, room clean and comfortable although a little compact.
Cons: tea/coffee making facilities in the room.
Location: Madrid is a great city to visit, plenty to see and do. City Tour bus is a good way to get around sights.
Great location for visiting Madrid, about 20 minute level walk from Atocha station, good base for Madrid attractions. Didn't eat in hotel as loads of restaurants/ tapas bars nearby.
for Everyoneby Andrew from Marbella
Excellent location and very modernPosted Oct 25, 2013
Pros: very modern, newly refurbed rooms Lovely external bar (whether permitting of course)
Cons: Only down side- Rooms are very small. Double bed pretty much covers whole room. No bath in the bathroom as its very small, but lovely walk in shower.
Location: Great location in the south of the city (central)
Hotel is very modern and clean. Location is fantatic. Southern part of the city which is my favourite as the shops, bars and streets are more interesting.
for Everyoneby A verified traveler
Excellent Hotel StaffPosted Oct 22, 2013
Pros: Hotel Staff, location within the city (neighborhood with shops, museums, food).
Cons: Lighting in rooms a bit dim.
Location: Prada Museum, great small shops, boutiques and food choices. Taxis always waiting outside of hotel for convenience. Train station within 5-8 minutes
Hotel staff was very friendly and assisted us with all travel questions, restraunt recommendations and directions. Rooms were a little dark, but comfortable and clean. Breakfast was very satisfying and the coffee delicious! Very good location in the city also.
for Business Travelersby Chris from Chicago, Illinois
Convenient spot but don't count on the free wifi!Posted Oct 17, 2013 on Hotels.com
I stayed here for 4 nights after just having stayed at the other Vincci location in Valencia (which was a much better experience!). Unfortunately the wireless capabilities in the Madrid location do not extend past the lobby, and even in the lobby they are not very fast! I was disappointed that they offered no other solution to our connection issues other than sitting in the lobby to do work and make phone calls, or to go to a local cafe. For the price you pay for your stay, one should at the very least get wifi in the room for working. Apparently they really don't want you to be in the room anyway as they only offer 3 channels in English. Oh and forget watching a movie if you can't sleep due to the noise until 3am, movies from 1990 and 1995 are going to cost you 13.20 euro!!! Most likely will not stay here again when I'm back in Madrid. The Vincci location in Valencia however, excellent!
for Everyoneby jr from Louisville KY
Great locationPosted Sep 29, 2013
Rooms were European small, but clean and comfortable. Great location.