Ratings based on 423 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Business Travelers
by A verified traveler

A nice classic hotel in the heart of Madrid

Posted Dec 19, 2014
Pros: It is classic, well located and good service
Cons: the infrastructure. Needs more renovation.
The hotel has class, it is working to improve its premises under the most able management of its Director General. Great service and good food.
4 out of 5
for Everyone
by A verified travelerfrom athens greece

very good location , excellent restaurant

Posted Dec 18, 2014
Pros: room - service - restaurant
Cons: needs double windows to avoid noise
Location: good location
efficient and fast check in and check out , rooms nice , although they will need double windows in the future , in the monrning it can be a bit noisy . heating worked properly , excellent restaurant from Pais Basco ! amazing food and selection of wines. breakfast was rich and tasty .
3 out of 5
for Everyone
by A verified travelerfrom austin, tx

The location is unbeatable

Posted Dec 4, 2014
Location: Try restaurant La Trainera in Lagasca strees six blocks from the hotel. Amazing vasque cuisine with a lot of tradition
Rooms are a bit old. There is a big difference between newly remodeled rooms and not remodeled ones. When you get expedias lower fare you will a non-remodeled room which is pretty old. Amenities are great including toothbrush and razor. The location is awesome.
5 out of 5
for Everyone
by A verified travelerfrom Los Angeles

Excellent hotel, perfect location, great staff

Posted Nov 26, 2014
Pros: We like the location, the staff, the rooms, it is an excellent hotel.
Cons: For the price, this is excellent value, nothing needs to be improved.
Location: The Salamanca neighborhood is great, Retiro Park is a block away, good restaurants and shopping, two metro stops are within two blocks.
This hotel is situated in a wonderful area, easily accessible to anywhere in Madrid, near great shopping and restaurants, a beautiful neighborhood. The staff is wonderful, they speak excellent English, they are very helpful and knowledgeable and accommodating. The rooms are fine, fairly good sized, well kept, very clean. This is the third time we have stayed at the Wellington and we will continue to come back.
5 out of 5
for Everyone
by A verified travelerfrom Mexico City

Excellent and well located Hotel

Posted Nov 25, 2014
Pros: The elegant atmosphere and the highly professional staff.
Cons: Nothing at this point of time
Location: Great Location ... visit El Retiro, enjoy the dozen excellent restaurants nearby and just walk around the streets surrounding in the Salamanca area.
I've been several times in the Wellington Hotel ... this and past experiences ... always great !!
4 out of 5
for Couples
by A verified travelerfrom UK

Traditional hotel with character

Posted Nov 4, 2014
Pros: The character, helpful staff and a very good breakfast service.
Cons: Quality of the standard bedrooms
Location: Conveniently situated for the Retiro Park and Prado Museum
based on a 5* rating - the quality of the bedroom was disappointing; it smelled of cigarette smoke and was in need of redecorating. As a consequence we had to pay a further eu33 per night to upgrade to a superior room.
5 out of 5
for Everyone
by A verified travelerfrom Windsor, UK

Great hotel in the beautiful Salamanca district

Posted Oct 31, 2014
Had a wonder ful stay in the hotel Wellington. Starting with the reception and entrance hall, all feels very luxurious, clean and staff is very helpful. We discovered as a bonus to have access to the Wellington Suite on the 7th floor which offered a relaxed seating area inside and seating outside on the rooftop garden with free non-alcoholic drinks and snacks.
5 out of 5
for Couples
by A verified travelerfrom New York

Gran hotel en el centro de Madrid, muy bueno

Posted Oct 29, 2014
Pros: The comfort, the location, the excellent service.
Cons: Deben pintar o retocar las paredes de las habitaciones, no es la primera vez que vemos las paredes necesitando una nueva capa de pintura.
Location: The best shopping area of Madrid, excellent restaurants very nearby.
Servicio perfecto, una habitación enorme, una cama muy comoda. Very comfortable, big room, perfect service at all levels. Great location.
5 out of 5
for Families
by A verified travelerfrom Caracas

Excellent hotel and staff

Posted Oct 28, 2014
Pros: Its staff, location and rooms
Cons: Trying to keep it up
Location: The location was specially good for us
The room was confortable and clean. But the staff of the hotel is outstanding
4 out of 5
for Everyone
by A verified travelerfrom caen

Hôtel très bien situé, proche du centre ville.

Posted Oct 27, 2014
Pros: Emplacement, Petit-déjeuner, Wellington club, personnels, le spa et la salle fitness
Cons: Les films français sur la chaine payante, déco à revoir
Location: Quartier de la Salamanca propice au shopping, restos, parc et métro proche
Séjour de 4 nuits dans une suite de l’hôtel, personnels très attentifs, Madrid est très agréable à cette période(octobre), shopping, musée et parc Retiro. Nous avons assisté à un match au stade vicente Calderon, bonne ambiance et socios très sympa. Les restaurants sont abordables et ouverts très tard. Le métro est très pratique