Ratings based on 19 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
for Personal Eventby Patfrom Norfolk
So many stays here, never disappointedPosted Jul 18, 2014 on Hotels.com
Cannot understand lowish rating for this hotel. I stay regularly, it is comfortable, clean, friendly. Best I have stayed in when visiting Maduraihighly recommended
for Business Travelersby A verified traveler
Not upto ITC StandardPosted Jun 23, 2014 on Hotels.com
The condition of the hotel and the quality of the food needs to be greatly improved.
for Business Travelersby Deepakfrom Delhi
Don’t stay, not goodPosted May 24, 2014 on Hotels.com
It was not managed professionally
for Everyoneby Georgefrom Lismore, Australia
gOOD EnoughPosted Jan 14, 2014
Pros: buffet dinner. bali orchid spa.
Cons: internet facilities
Location: nothing much. Madurai was an easy city to navigate. good food places nearby.
Everything was good. Bali Orchid spa was a pleasant surprise. Travel desk may be a bit expensive compared to the prices in Chennai, Mysore and Ooty. Wi-fi internet was not free. in the booking it was said free. food was of excellent value and quality.
for Overnight Stay Before Destinationby Manikumar
Posted Dec 15, 2013 on Hotels.com
for Couplesby Dipsfrom Manchester
Decent roomsPosted Dec 2, 2013 on Hotels.com
Overall not a bad hotel clean room and comfortable. Was disappointed with the Wifi as its meant to be free however, its complimentary for only one hour on the first day. The wifi signal in our room was very poor and when i told reception, there response was this was the first time they have heard this complaint. Did not even offer me another complimentary wifi code. I think for a hotel as expensive as this wifi should be free. Also the pool was not open when we had our 2 night stay 23 - 25th November
for Business Travelersby Dinesh Isaac
Posted Nov 6, 2013 on Hotels.com
for Familiesby A verified traveler
Posted Jun 25, 2013 on Hotels.com
for Familiesby A verified travelerfrom Mumbai
Posted Jun 9, 2013 on Hotels.com
Very good experience. Very comfortable stay. Very good service. Very good people. Very good food.
for Business Travelersby A verified travelerfrom Delhi
A Reasonably Good HotelPosted Jun 4, 2013 on Hotels.com
Staff was especially very courteous. Personal attention given by all departments. Being my second visit, it felt everyone seemed to recognize me.Was made to feel important. Would like to especially mention Ms. Susan, The Front Office Manager, who checked almost every evening about my comfort.