Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
100% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Personal Event
by Patfrom Norfolk

So many stays here, never disappointed

Posted Jul 18, 2014 on Hotels.com
Cannot understand lowish rating for this hotel. I stay regularly, it is comfortable, clean, friendly. Best I have stayed in when visiting Maduraihighly recommended
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Not upto ITC Standard

Posted Jun 23, 2014 on Hotels.com
The condition of the hotel and the quality of the food needs to be greatly improved.
1 out of 5
Recommended
for Business Travelers
by Deepakfrom Delhi

Don’t stay, not good

Posted May 24, 2014 on Hotels.com
It was not managed professionally
4 out of 5
Recommended
for Everyone
by Georgefrom Lismore, Australia

gOOD Enough

Posted Jan 14, 2014
Pros: buffet dinner. bali orchid spa.
Cons: internet facilities
Location: nothing much. Madurai was an easy city to navigate. good food places nearby.
Everything was good. Bali Orchid spa was a pleasant surprise. Travel desk may be a bit expensive compared to the prices in Chennai, Mysore and Ooty. Wi-fi internet was not free. in the booking it was said free. food was of excellent value and quality.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Manikumar

This traveler left a rating score only Posted Dec 15, 2013 on Hotels.com
3 out of 5
Recommended
for Couples
by Dipsfrom Manchester

Decent rooms

Posted Dec 2, 2013 on Hotels.com
Overall not a bad hotel clean room and comfortable. Was disappointed with the Wifi as its meant to be free however, its complimentary for only one hour on the first day. The wifi signal in our room was very poor and when i told reception, there response was this was the first time they have heard this complaint. Did not even offer me another complimentary wifi code. I think for a hotel as expensive as this wifi should be free. Also the pool was not open when we had our 2 night stay 23 - 25th November
5 out of 5
Recommended
for Business Travelers
by Dinesh Isaac

This traveler left a rating score only Posted Nov 6, 2013 on Hotels.com
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jun 25, 2013 on Hotels.com
5 out of 5
Recommended
for Families
by A verified travelerfrom Mumbai

Posted Jun 9, 2013 on Hotels.com
Very good experience. Very comfortable stay. Very good service. Very good people. Very good food.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Delhi

A Reasonably Good Hotel

Posted Jun 4, 2013 on Hotels.com
Staff was especially very courteous. Personal attention given by all departments. Being my second visit, it felt everyone seemed to recognize me.Was made to feel important. Would like to especially mention Ms. Susan, The Front Office Manager, who checked almost every evening about my comfort.