Interior

Reviews of Pai Hotsprings Spa Resort

3 out of 5
Pai Hotsprings Spa Resort
84-84/1 Moo 2, Mae Hee, Pai, Mae Hong Son

Reviews

6.8
Rating 10 - Excellent. 15 out of 78 reviews" "
Rating 8 - Good. 25 out of 78 reviews" "
Rating 6 - Okay. 17 out of 78 reviews" "
Rating 4 - Poor. 12 out of 78 reviews" "
Rating 2 - Terrible. 9 out of 78 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Daniel

Liked: Amenities
The manager was very courteous and cordial! I enjoyed the hotsprings so close to my room!
Stayed 1 night in Jan 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

PAUL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Jack

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
the room i was in he stains, bugs on the beds, dirty with cobwebs and dust. i slept in all my clothes.
Stayed 1 night in Jan 2023

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and for a wonderful price

2/10 Terrible

Dragan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Left without staying!!!
Not worth my time to give full review. All the previous 1 star reviews tell the story!!!!!
Stayed 2 nights in Dec 2020

4/10 Poor

Rory

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveler

Liked: Amenities
Secluded area, nice property, and the sulfur baths in each room were nice
Stayed 1 night in Oct 2019

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Room comfort
Meh
The area the resort is in is very nice and peaceful. The bed was truly awful. The shower only had hot water about 10% of the time. The pool and hot spring were nice, but they appear to be open to the public and not just guests. Breakfast was very limited in its vegan options.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very run down. Ordered food from the pool bar and it took about an hour to arrive.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Family Trip
Place is a bit run down but clean. Staffs are friendly.
Stayed 1 night in Dec 2018

6/10 Okay

Adam

Liked: Cleanliness, staff & service, room comfort
Needs renovation
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Beautiful grounds. Friendly staff. Nice communal hot spring pool. Great breakfast served in beautiful location by the river.
Stayed 2 nights in Nov 2018

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Derek

Liked: Staff & service
Disliked: Room comfort
Average
It is a nice place, except there were bedbugs in the one room and we didn't get the room we ordered.
Stayed 1 night in Mar 2018

8/10 Good

Putt, Bangkok

Liked: Cleanliness, staff & service, room comfort
overall is great, 24hrs. hotspring for hotel guest. hotel is a bit far from walking street, public transport cost 200-300฿ to city.
Stayed 1 night in Dec 2017

8/10 Good

PUI HUNG

Disliked: Cleanliness, room comfort
Remote but relaxe hotel
The hotel locate extreme remote. It provide only very limited free shuttle service to and from the Pai city, 1800 from hotel to city and 2100 from city back to hotel. Very good swimming pool as well as hot-spring pools. Ours is standard room and its condition (size, cleanness and facility) is not so good.

8/10 Good

Jordan

Liked: Staff & service

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly run hotel far away from everything
Most of the staff we interacted with spoke little to no English. They charge for every service they can. Room was not clean and was bug infested (we were in a river view chalet). One of the reasons we booked the room we did was for the spa on the balcony, but that was barely functional and wreaked of sulfur. I would not recommend this hotel to anyone as it is overpriced and underwhelming.

6/10 Okay

helen

Liked: Cleanliness, room comfort
Disappointed
The hot tub in the rooms DO NOT WORK because the authorities will not allow the water to be pumped. Havin paid a lot more for this luxury, I was disappointed and out of pocket. The website of the spa and the booking site are still advertising as available. They will not be available for the forseeable future. Massages and treatments are not available in your room. Room service not available unless you have a mobile phone. I wanted extra luxury I didn't get, but paid for. I would have paid less turning up on the day. It was not full. Pretty place. Best shower in Thailand.

2/10 Terrible

Darragh, Dublin, Ireland

Disliked: Cleanliness, property conditions & facilities, room comfort
We left a night early! Unclean!
Pros- -The grounds of the hotel are lovely. -The restaurant is nice -There is a good sized 2 pools/ adjoining pools -There is a few hot springs although they smell a bit odd. -The staff are very friendly and helpful Cons- -Location: 10/15 mins drive from Pai. We thought there'd be a shuttle bus service but there was only one free one going into Pai at 6 and return at 9. We didn't want to return that early so the cheapest we could get a taxi at 11pm (also the latest we could manage to get one to stay out for us) was 500baht for two people!! -Standard and "Superior" rooms are not advertised at all on the hotels.com website. They only show the photos of the more expensive chalet ones. The two former rooms are below any standard we've got throughout Thailand and we were paying the same rate never mind the location being fantastic in the other hotels. -Rooms are dirty, stains on curtains and sofa. Beds are as hard as a rock. We got "upgraded" to a superior room and to be honest regretted it as the superior had more ants and geckos than the standard. - No fridge/minibar or TV in standard room as listed on the hotels.com site. I can't say anything for the chalets as they look nice from the photos, however if location is important to you I wouldn't bother! We left one night early because of all of the above which isn't normal for us as were on a strict budget but it was worth getting a cheaper night in chiang mai in a nicer hotel!

6/10 Okay

ALEX, Macau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort
It's a nice place in Pai. You have hot spring SPA, and swimming pool and big natural surrounding with river view. No complains!

8/10 Good

Florian, Bangkok

Liked: Staff & service, property conditions & facilities
Great location for this hotel
Nice hotel, with helpful staff, very well located close to the Tha Pai hotsprings spot and the Huai Nam Dang National Park. The swimming pool is nice and they even have hotsprings pools. Room are humbles but clean. A little bit far from the city tho (15 minutes drive). But who cares about the city (especially in Pai), when you can have amazing sunset and sunrise. Very quiet, I recommend this hotel if you go to Pai.

4/10 Poor

Tim, th

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good atmosphear, service and hotel room arent good
Very good for the hotel location and atmosphear. The hotel facilitie wasn't nice, doesnt have hair dyier in room but you can get it from hotel reception for free and very small one. Overall services are ok accepted the lady receptionist. The hotel quite old and the price abit expensive.

8/10 Good

Looking for Peace, BDA

Liked: Cleanliness, staff & service
Looking for peace
This hotel was very relaxing. It needs some renovation to bring it back to life but staff are amazing and very helpful. I did enjoy myself. Its far from everything besides the elephant's. You will need a bike to get around or by taxi.

6/10 Okay

KG, Thailand

Disliked: Cleanliness, property conditions & facilities
Good location, nice grounds, great for children
We had an enjoyable 4 days at the Pai Hotsprings resort. On the plus side the grounds were lovely, the pool absolutely gorgeous and the location of the restaurant on the river where the elephants come to bath throughout the day was magical. The food at the restaurant was nice and breakfast had a reasonable selection. On the downside the rooms were very tired, a little grubby feeling, dark and damp and cold (this was January!) The bathroom and furnishings were very basic - a little more 'rustic' than you would expect for the price. As usual though for Thailand, the staff were lovely and helpful and would do anything for you, and we enjoyed our stay here a lot.

8/10 Good

Chris, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
The standard rooms are very basic. The hotel grounds are really nice. The restaurant is good. It is far from the town of Pai so you need your own transport when you get to town.

8/10 Good

Kelly1234

Liked: Cleanliness, staff & service, room comfort
Great family resort
We stayed at Pai Hotspring Spa resort for three nights, as a family with young children. The room we had a stand alone villa/hut with balcony and private mineral spring tub. Room was big enough to add extra bed for children and still have room to move around. Clean and tidy. Tub on balcony could be used early morning and again after 5 - i think they use the spring water for other stuff during the day and the pressure if not that strong so they can't have everyone running their tubs. There was also at least two pool sized mineral tubs on the grounds which were available during the day. The pool was a good size and over looked the rice fields and river. Plenty of grass to run around on for the kids and the staff were helpful and attentive to our requests. The spa was ordinary and I had a massage which was below average. Breakfast was also average with only a small selection of dishes available even during the peak season. We also had dinner at the restaurant which was ok. The location is lovely if you are there to relax but it was a good 7km out of town so either need own transport or they provide a shuttle service for a fee. Generally a great stay and I would go back again!

8/10 Good

Steve F

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, a bit overpriced
The hotel is about 8km from Pai town, so really need your own transport to stay here. Nice location, clean rooms. We chose the mountain view cottages - very nice, large bathroom, clean - definitely the best choice for room. We didn't bother using the bathtub on the balcony, as the larger spa pools were nearby and less hassle. The two swimming pools at this hotel were very nice too - clean, nice views by the river and mountains, large salaas to lie in too. Wifi is only available in the lobby - not in the rooms. We looked at the riverview cottages - glad we didn't spend extra to stay there - not worth it in my opinion. Breakfast was disappointing - restaurant looks old, food was basic and uninspiring (including the usual warmed white cardboard bread being passed as "toast"), and it was all served - i.e. no buffet. The other downside was the TV in room (small screen) has only 10-12 Thai language channels and nothing else. Service was fine - nothing special.

6/10 Okay

jean-francois

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Naohito

Stayed 5 nights in Jan 2024

4/10 Poor

TSUTOMU

Traveled with group
Disliked: Amenities, property conditions & facilities
bathtub not available
Stayed 3 nights in Oct 2023

4/10 Poor

Rutger

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel in verval
Bij aankomst kregen we een upgrade, altijd prettig. Later bleek dat alleen deze verblijven (4) in gebruik waren. De rest werd niet gebruikt. Het zwembad had groen water, werd niet goed onderhouden. Helaas restaurant gesloten, waardoor geen ontbijt mogelijk was. Al met al tegenvallend gezien de mooie foto’s op het internet.
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
心地よい施設です。
温泉は、とても気持ちよかった。蚊が多いので蚊取り線香を置いて欲しい。 1月は朝晩冷えるので、暖かい着るものを持参すると良い。 室内には、お茶セットとお水、タオルが常備。
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never go there even if it is the last hotel
Worst stay ever. Never go there even if it is the last hotel available. The room smelled like smoke. Sheets and curtains were stained. Door and windows did not closed well, therefore bugs could get in. Someone tried to enter our villa at 4am and finally we woke up to the sound of construction at 8am on a Sunday (without any notice of this). We did not stay the 2nd night we had booked. Staff did not speak English. They did not understood our complaints.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
ที่พักกว้างขวางร่มรื่น มีบ่อแช่น้ำแร่ในสวน แต่สภาพห้องพักเก่า ยุงเยอะ ผ้าเช็ดเท้าเปลี่ยนจากสีขาวเป็นสีดำ
Stayed 1 night in Nov 2019
Response from หมอก on Jan 10, 2020
ขอบคุณสำหรับการเข้าพักที่ ปายฮอทสปริงสปา รีสอร์ท นะครับ โอกาสหน้า อย่าลีมแวะมาาเยร่ยมเราอีกนะครับ

10/10 Excellent

Jun

Liked: Staff & service, property conditions & facilities, room comfort
快適に過ごせました
今回は野鳥観察を含めたパーイ滞在でした、施設内にも沢山の野鳥が居てすごく良かったです。 また、施設内の温泉も適度な温度で気持ちよかった、部屋にも引いてくれれば尚更快適です。
レストランからの風景
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Alexey

Liked: Cleanliness, staff & service
Заслуживает внимания только из-за источников
Если кратко, то когда то этот отель был на уровне, но время не щадит никого. Территория красивая, ухоженная, чистая, за этим следят на 5 баллов. Бассейн с горячими источниками достаточно чистый, работает круглосуточно. В простом бассейне не купались, слишком холодная вода и очень далеко от источников. Быстрый чек ин, без залога, приветливый персонал. Мы бронировали домик с видом на горы, оказался с видом на деревья и так во всех домиках. Очень много комаров на территории и в самом номере, пришлось ехать покупать ракетку и средства защиты от комаров. Плохое освещение в номере и на территории отеля. Старая пошарпаная мебель, жесткий матрас и твердые подушки. Мертвый вайфай. Кондиционер дует на кровать, всю ночь то включали, то отключали. В номере есть чайник и все для кофе, холодильник, в душевой мыло, гель для душа, шампунь и шапочка. Вернулась бы только ради источников
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war angemessen, die Ausstattung mit Föhn und Wasserkocher für Kaffee - und Tee Zubereitung sehr gut. Die Zimmer sind hellhörig
Stayed 21 nights in Jan 2019

8/10 Good

GUANLONG

Liked: Staff & service
酒店属于森林木屋式,很接近大自然,但离城区有点远,酒店只有一个餐厅,住宿条件一般,温泉是纯天然的但没任何过滤比日本温泉看起来杂质太多
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
ราคา สวนทางกับคุณภาพ
ห้องพักเก่ามาก ราคาไม่เหมาะสมกับสภาพห้อง เก่า ชำรุด ไม่มีทีวี-ตู้เย็น ทางไปโรงแรมกลางคืนยิ่งกว่าสยอง น่ากลัวมากไกลตัวเมืองมาก ข้างทางช่วงดึกไม่มีไฟ ระหว่างทางเดินในโรงแรมไปห้องพักบรรยากาศหลอนมาก น่ากลัว ไฟสลัวตลอดทางเดิน หลับๆตื่นๆ มีคนพักเต็มนะคะ ช่วงปีใหม่ แต่ไม่แนะนำให้พัก มันไกล หลอน น่ากลัว
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ดีครับ มีบ่อน้ำแร่ให้ลงอาบ 24 ชั่วโมง ยริกร ดีครับ
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Pai spa resort
Personeel spreekt gebrekkig Engels. Voor Pai heb je een taxi nodig van een kwartiertje. Park was erg leeg, maar wel mooi in de natuur.
Stayed 1 night in Aug 2018

4/10 Poor

Philippe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
À éviter
Cet hôtel dans le passé à du être fantastique mais maintenant il est un peu délabré la salle de bain c est la catastrophe L internet ne tient pas à éviter 23 € par nuit Sans le petit déjeuner
Stayed 2 nights in Mar 2018

8/10 Good

toon, ไทย

สำหรับแขกที่ชอบความสงบ บรรยากาศดี มีน้ำร้อนให้แช่ต
พนักงานน่ารัก ห้องพักติดแม่น้ำปายวิวสวย มีบ่อน้ำร้อนให้แช่ตัวผ่อนคลาย(บ่อรวมแต่คนไม่พลุ่นพล่าน)อาหารเช้าโยเกิรต์อร่อยมาก
Stayed 4 nights in Feb 2018

4/10 Poor

IGOR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Одно большое фууууу
Дешевая забегаловка с дерьмовым дорогущим рестораном и толпой орущих китайцев за фанерной стенкой. НЕ РЕКОМЕНДУЮ
Stayed 2 nights in Feb 2018