Reception

Reviews of Valis Resort

5 out of 5
Valis Resort
Agrias Station, Volos, Thessalia

Reviews

8.2

Very Good

Rating 10 - Excellent. 44 out of 116 reviews" "
Rating 8 - Good. 46 out of 116 reviews" "
Rating 6 - Okay. 18 out of 116 reviews" "
Rating 4 - Poor. 5 out of 116 reviews" "
Rating 2 - Terrible. 3 out of 116 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

This review is not about the property. I'm sure it would have been delightful if we were able to go. This review is about Expedia. Sadly our timing was during a natural disaster of severe storm Daniel and the area becoming highly destroyed. I attempted to contact Expedia to discuss the issue for a rebooking somewhere else via something other than their virtual chat, as that was not working. There was no other means of communicating with Expedia that was offered in order to address this issue. It would be my expectation that Expedia would be aware of various natural disasters taking place around the properties they are promoting. Expedia not once reach out to us to let us know that this would have been an issue.
Stayed 1 night in Sep 2023

8/10 Good

chaim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2022

8/10 Good

Eviatar

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A nice hotel located on the sea. It's a shame that
They have a problem with the hot water in the shower. At noon it took a long time to arrive. In the morning the hot water ran out in the shower
Stayed 1 night in Oct 2022

10/10 Excellent

Matt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ability to walk out of the hotel and take a swim in the sea. Great facilities, good room and great staff.
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Iftah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The employees are really nice, the room are big with beautiful see view. The only thing I would change is the lack of generosity regarding the complimentary shower gel. We received only one sample size bottle a day for 5 people in 2 rooms!
Stayed 3 nights in Aug 2022

10/10 Excellent

Sienna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
The facilities were lovely. Great pool, pool-side service, spa, gym, beach-front view and chairs. It was quite crowded while we were there, lots of families with children but overall very nice.
Stayed 2 nights in Jul 2022
Response from Dimitra on Oct 1, 2022
Thank you Mrs.Beckman!We hope to see again!Kind Regards,Dimitra KastoriReservations

6/10 Okay

Yaniv

Stayed 3 nights in Jul 2022

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff. Exceptional!
Stayed 4 nights in Jun 2022

10/10 Excellent

Lorraine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Staff - lovely spot
The staff were absolutely outstanding - so kind and friendly, helpful and engaging. Could not speak highly enough of them all! Looking forward to returning again - but next time for a holiday!
Stayed 4 nights in Jun 2022

2/10 Terrible

Iris

Stayed 5 nights in May 2022

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel spoiled by awful food. Easter Day special lunch (expensive) was very disappointing because much of it was inedible, the highlight should have been the lamb but we couldn't eat any of it because it was so dry and tough. Everywhere else has a spit roast but not this hotel. Previous day's food at their beach restaurant was also dreadful. Breakfast OK but uninspiring. We havew been here before and standards have slipped disasterously. And the room needs a new floor and a new TV !
Stayed 1 night in Apr 2022
Response from Vasilis Reservations on Jun 10, 2022
Dear Sir, Thank you for your comments. We may mention that the traditional Easter meal did gather exceptionally good comments by our guests. We cannot although interfere to your personal taste and we accept your recomendations. The hotel was about to be in a renovation process, but coronavirus pushed back all our plans. We consider seriously all of your comments. We hope to accomodate you again in our hotel and offer you the standards we have suggested. Kind Regards

8/10 Good

Tova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Meir

Liked: Room comfort
Disliked: Cleanliness
Hotel not recommended
We received an upgrade to the room - thank you, but the floor where the room is located is under renovation, so it is neither clean nor pleasant The tap water is not potable The shower only has a non-closing bath so each shower floods everything
Stayed 1 night in Oct 2021
Response from athanchon on Oct 27, 2021
We appreciate your comments!

6/10 Okay

Vasilios

Traveled with family
Liked: Cleanliness, staff & service
N/A
Stayed 3 nights in Oct 2021
Response from athanchon on Oct 27, 2021
Ευχαριστούμε για την αξιολόγηση!

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean front with good views. Easy walk to many ocean front restaurants. Large room and bath.
Stayed 1 night in Oct 2021
Response from Dimitra Kastori on Oct 3, 2021
Thank you! Enjoy your stay!

8/10 Good

NIKOLAOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from athanchon on Sep 28, 2021
Σας ευχαριστούμε πολύ!

10/10 Excellent

Zoran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2021
Response from athanchon on Aug 27, 2021
Thank you for your high rating!

6/10 Okay

Sébastien

Liked: Staff & service
Disliked: Property conditions & facilities
Definitely not a 5 stars hotel which needs absolutely a full renovation
Stayed 2 nights in Aug 2021
Response from athanchon on Aug 27, 2021
Thank you for your rating!

10/10 Excellent

Angelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from athanchon on Jul 18, 2021
Thank you for the positive review! Best Regards

10/10 Excellent

anat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!!
Stayed 1 night in Jun 2021
Response from athanchon on Jun 17, 2021
Thank you for your kind review!

6/10 Okay

Chrysoula

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from athanchon on Jul 18, 2021
Thank you for your review!

8/10 Good

Stefan

Stayed 1 night in Jul 2020
Response from AthanChondronikoa on Jan 24, 2021
Thank you for your review!

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, only the inner pool was not very warm, not well lighted and the change room.. practically did not exist. Just minor details
Stayed 3 nights in Dec 2019
Response from athanchon on Jan 5, 2020
Dear Guest, thank your for your kind words and also for your remarks.We will consinder all your suggestions and comments implementing your ideas in future. Best Regards Thanasis Chondronikos

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was very clean and comfort room.Eating inside the hotel was great!
Stayed 3 nights in Dec 2019
Response from athanchon on Jan 5, 2020
Dear Guest, thank you for your kind comment. Best Regards Thanasis Chondronikos

8/10 Good

Martin, Toronto, Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Most things were great, but our room was between a bunch of students, and so quite noisy late at night.
Stayed 1 night in Dec 2019
Response from athanchon on Jan 2, 2020
Dear Martin, thank you for your kind comment. Best Regards Thanasis Chondronikos

8/10 Good

Anca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated, moderne, cosy, very nice staff. Great bar and lovely music.
Stayed 7 nights in Aug 2019
Response from Thanasis Chondronikos on Sep 15, 2019
Thank you for choosing Valis Hotel for your stay and for taking the time to give us your valuable feedback. Best Regards Thanasis Chondronikos

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel with large comfortable rooms and great amenities. The breakfast was great with a nice selection. We were given an upgrade upon arrival which made it nice traveling with two children. The rooms were very clean and the location was great. This is a great little town with lots of beach front dining and a couple of places to shop. The community is very welcoming to tourists and the food at every restaurant or cafe we tried was great! Would return and recommend.
Stayed 2 nights in Jul 2019
Response from Athanasios Chondronikos on Sep 15, 2019
Thank you for choosing Valis Hotel for your stay and for taking the time to give us your valuable feedback. Best Regards Thanasis Chondronikos

8/10 Good

Natalija

Traveled with family
Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2019
Response from thanchon on Oct 1, 2019
Dear Natalija, thank you for choosing Valis hotel for your stay and for taking the time to give us your Review.We hope to get the chance to see you again on your next visit. Best Regards Thanasis Chondronikos

8/10 Good

משפחה2+4

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
שירות אדיב, חדרים גדולים, יש חנייה בשפע. ארוחת בוקר טובה. הבריכה לא גדולה אך בהחלט היתה מספקת לילדים הקטנים. יש גישה לים ויש כיסאות חוף של המלון ליד הים אבל האזור שמול המלון טיפה עמוק (פחות מתאים לילדים קטנים). אבל 50 מטר משם יש ירידה טובה. המלון מאוד נחמד ומפנק אבל לטעמי מעט יקר יחסית לאזור בשביל מה שהוא מציע.
Stayed 3 nights in Jul 2019

6/10 Okay

David

Liked: Cleanliness
medium
breakfast was medium--service poor-in dining room. at reception very good service
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Valis
I selected a quiet room away from the pool and I'm glad I did! This room was really peaceful and the bed was really comfy (it had a cushion on top of the mattress which I think made it that way). The hotel also gave me some bread and Greek olive oil as a surprise one day which was totally unexpected. The staff at the front desk was really helpful in answering all of my questions. The only thing I would fix was the noisy fan in the bathroom. Other than that everything was amazing!
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service and amenities. Friendly staff
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful laid back location. Lots of great bars with cheap food and drink.
Stayed 12 nights in Aug 2017
Response from thanasis chondronikos on Sep 16, 2017
Dear Sir/Madam, I want to thank you for your kind words. Best Regards

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Get away for two
Pros: Good looking hotel, ample parking, friendly reception staff, spacious room, good view of the sea side, room nicely decorated. Wooden floor. Clean room. Extremely comfortable bed. Spacious balcony. Cons: The invite for a "tsipouro" at the local restaurant is a bit of a con; you are better off going an extra 20 meters to one of the local places; they are all by the seaside. The room shows some decay in the bathroom; the bath floor towel was not that clean. The Spa is not exactly a Spa....an indoor pool (small) and one sauna that you need to pay extra and reserve in advance; so nothing much to write home about. The gym is well equipped BUT it opens at 10am....right when breakfast finishes...so workout or breakfast (that is the question)...whoever set the gym times does not actually exercise himself/herself :-) The WiFi was not that great; was probably overloaded.
Stayed 1 night in Jul 2017
Dear Guest, first and foremost, I do sincerely apologize for having given you cause for disappointment and sorry that your experience on this occasion was not up to your full expectations. Our Housekeeping and Engineering Department have been alerted to look further on the matter in the bathroom state that you mentioned. I assure you that we take all our guest comments and feedback to be of extreme importance to us. I have shared this review with all concerned Department Heads for necessary action. Best Regards Thanassis Chondronikos

8/10 Good

Vesko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the better places in Pelion
This hotel is probably one of the best options if you have decided to visit Pelion Peninsula. The hotel has very nice facilities, but also a huge shortcoming, which is the restaurant where the locals organize events like weddings, etc. If there is a wedding the music will be very, very loud throughout the night, as typically the real party starts around 1am. There is also the smell that comes from the restaurant, which can become nauseating at times. Aside from this, the hotel is beautifully located right across the street from the sea, and less than 5 minutes away from the main restaurant area in Agria. The rooms are nice and spacious, the hotel staff are helpful and friendly and will assist with anything you might need. There is a very nice coffee shop two doors down the street, where the owner would take good care of you and all your caffeine and sugar confections related needs. The situation with the hotel parking can be a bit difficult, but not unbearable.
Response from thanasis chondronikos on Mar 22, 2017
Dear Vesko, Thank you for sharing your genuine impressions and feelings of the Valis Resort with other readers on Expedia, further to your recent stay. Both the positive as well as the 'not so positive' comments you mention are appreciated and taken on board with the best of intentions. First,we would like to thank you for evaluating our facilities, service and cleanliness so highly. We take pride in our service and appreciate your positive feedback on this aspect of your stay.We would like also to thank you for the generous description of our home town.Agria is indeed blessed with an abundance of natural beauty. By the way,we are sincerely sorry for the many small hiccups that occured during your stay, which perhaps prevented your holiday from being even more enjoyable. The points which you mentioned will indeed be addressed from our side, in order to prevent reoccurence of such mishaps. With sincere thanks and warm regards, Thanasis Chondronikos

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* service and great bathrooms.
Rooms could do with updating! Balcony views great of sea and service is 5*

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, good facilities, great for families with kids

8/10 Good

Vesna, Belgrade

Liked: Staff & service, property conditions & facilities, room comfort
Nice base for exploring Pelion
It was really nice vacation in the first week of August 2015. We stayed at Junior apartment which is very comfortable, spacious with nice terrace looking at the sea. The breakfast was also very good, served and the terrace surrouded with garden with palm trees. Hotel has outdoor pool, which is open to outside comming guests, not only to hotel guests. The higijene of the hotel coud be improved, which can be expected of give star hotel. To summerize, Vslis is a good hotel, not as good as five star hotel shoud be, but good enough to spent one week holiday.
view from the room

8/10 Good

stefanos

Liked: Cleanliness, staff & service
Comfy and quiet hotel
The room was quite small. If you want a big room with a proper balcony request a room with sea or mountain view, not the rooms facing the side of the hotel. Very good breakfast and convenient location for the surroundings.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

christina

Liked: Cleanliness, staff & service
Disliked: Room comfort

10/10 Excellent

SB, New York, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort