Ratings based on 35 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from MUMBAI
Good Hotel with properly Rated as 4*Posted Aug 10, 2014
Pros: Cleaniness - Cleaniness
Cons: After charging good price, hotel is providing just 1/2 Lt.bottle of package drinking water per adult ¬ sufficient at least 1 litre adult is must.
Location: Sightseeing or bazar is near by so no problem.
Every thing was good from check-in to check-out with valet parking service to breakfast was wonderful except the timing between the check -in and check-out of 3 hours gap is dissapointing and is non practical, this appears the staff to be that lazy that it takes them 3 hours to clean the room for another guest to check-in, my experience was that during the stay for one night i checked in late in the evening due to bad traffic and my request for late check-out to 12'O clock fell on deaf ears.
for Familiesby Ramesh Sadana from Bangalore
Suitable hotel to spend family vacationPosted May 17, 2014 on Hotels.com
Very Good and enjoyed my stay.Staff is good Restaurant is fine.Good selection in Break Fast Buffet , Lunch and Dinner. We tried Ala carte and it was also excellent.
for Everyoneby Shubair from Ahmedabad
Excellent.... Sleep, eat n Relax !!!Posted Apr 27, 2014
This property of keys group is very beautiful, friendly and polite staff, neat and clean resort, location is superb just 4 mins drive from main market (aaram chowk) as well as vena lake (6 mins drive by car). They have really good variety of menu especially wood fired pizzas. Service is absolutly fantastic... well trained staff. Recreational activities like swiming pool, gym and Soham spa center are very well designed. Must stay place !!!!
for Everyoneby Raju from Mumbai
Best resort in MahabaleshwarPosted Apr 2, 2014
Pros: Overall customer service in all areas. They really care for you.
Cons: Welcome drink.
Location: Walking distance from market.
Excellant property. Excellant service. Excellant staff.
for Everyoneby Milind from Mumbai
Excellent Hotel & ServicePosted Jan 22, 2014
Pros: location, rooms, hotel's inside area
We had 1 night stay, and it was the most memorable stay. Family enjoyed it the most. Little bit over charged, but when you get such luxurious facility & services then everything is fine.
for Couplesby Sandeep V. Haridas from Aurangabad
Perfect place for Romance!!!Posted Jan 15, 2014 on Hotels.com
Nice location, Very polite service, Excellent food, Amazing!!!
Recommendedby A verified traveler
Posted Jan 11, 2014 on Hotels.com
for Everyoneby A verified traveler
Posted Jan 8, 2014
by M from California, USA
If you are a foreigner- Beware of this place--Posted Dec 19, 2013
Pros: Location was good.
Cons: Overall attitude of the hotel staff. Overall attitude was unprofessional, inhospitable.
Location: Nothing much to add here.
Please beware of this establishment- this establishment does not honor their prepaid reservations. They will choose to simply pocket your money rather than really servicing you. Here is my experience : I booked and prepaid a room at this hotel in November 2013.. When I reached the hotel, the front staff had goofed up and did not have the reservations. I provided my credit card and US drivers license but the front staff demanded my Passport and Visa. These were not communicated with the reservations. These requirements are NOT communicated on the various websites where the hotel is advertised. These sites mention that only govt issued ID and credit cards were required to check in - including foreigners. Despite the prepaid reservations, it clear that the hotel was making excuses to honor the prepaid reservations. The overall attitude of the front staff and Manager was extremely unprofessional, inhospitable, and unhelpful. Even worse, the hotel refused to reimburse the entire prepaid booking despite repeated efforts later on. It was extremely unscrupulous of the hotel to pocket the entire money- especially when the simply did not provide the prepaid room. It should be noted that, I was able to get a room at another hotel with just credit card and drivers license without any problem. So bottom line- If you are a foreigner, DO not prepay at this Hotel. You may be the next victim where the hotel will simply pocket your money without providing the room.
for Everyoneby A verified traveler
Nice hotel for a day's unwindingPosted Dec 17, 2013
Pros: Only of it's kind in this hill station.
Cons: Facilities for children
Location: Market is nearby.
Good stay and food.Expected faster arrival facilities. Room needs fixing of A/C control