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Reviews of Iberostar Selection Royal El Mansour

5 out of 5
Iberostar Selection Royal El Mansour
Route de la Corniche, Mahdia

Reviews

8.4

Very Good

Rating 10 - Excellent. 126 out of 245 reviews" "
Rating 8 - Good. 70 out of 245 reviews" "
Rating 6 - Okay. 21 out of 245 reviews" "
Rating 4 - Poor. 13 out of 245 reviews" "
Rating 2 - Terrible. 15 out of 245 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

ahmed

Stayed 1 night in Nov 2023

4/10 Poor

Rim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

SALAH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank the entire hotel team for their warm hopitslality and kindness to all guests. I especially mention Ms Amel . It is really a wonderful hotel, above excellent services. An extraordinary staff, a warm and loving place that feels like home .big big thanks for the wonderful stay
Stayed 3 nights in Jan 2023

8/10 Good

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V
Stayed 2 nights in Dec 2022

10/10 Excellent

Larry

Stayed 2 nights in Oct 2022

10/10 Excellent

Nait-Yghil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hôtel.
Stayed 5 nights in Aug 2022

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Ghada

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service excellent stuff very friendly
Stayed 2 nights in Aug 2022

2/10 Terrible

Najah

Stayed 4 nights in Jul 2022

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
This my second time visiting iberostar colection the first with kantaoui bay it was awesome and the second in royal al mansour was even better, i would like to thanks and appreciate the whole team specially the animation team from team leader Aladin and the star camp to the rest members luka maxi mario khalid mimi goufi ...
Stayed 4 nights in Jul 2022

2/10 Terrible

Wissem

Stayed 4 nights in Jun 2022

10/10 Excellent

Amine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

2/10 Terrible

Mohamed

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not a "Very Good" hotel anymore
Service degraded drastically. This is my second time in this hotel. From the first visit to the second, a huge difference. And the difference touches the check-in time till the check-out. Here is why : - As a Hotels.com Gold member, I have the right for early check-in if there is availability and guaranteed late check-out. I got neither the first nor the second perk. - The welcome in the reception is cold and not appropriate for a 5 stars hotel. - We did not find a spot for our car in the parking lot. - There are missing amenities in the room like shower gel and water boiler machine. - Restaurant food quality degraded. We were 8 in the hotel. 3 of us including me had diarrhea. - Restaurant servers are not attentive to clients requests. They do not smile and some of them are even rude. I asked their chief for a water boiler machine, he promised to send one to my room. Got nothing. Compared to Iberostar Kuriat Palace in Sousse where we got Gold member perks in check-in and check-out time and where we got a very warm welcome, the Iberostar Royal Elmansour is not a "Very Good" hotel anymore. I dont recommend for people who are attentive to details. I'll definetly go back to Sousse but I'll think twice before returning to Royal El Mansour Hotel. Special thanks, though, to Fares, the lifeguard guy, who is one of the best employees in the hotel. Always available and very hardworking.
Stayed 2 nights in Jun 2022

6/10 Okay

Mohamed Sami

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I wouldn't say the best hotel, but still acceptable, i didn't like how rude the staff was in there
Stayed 3 nights in Jun 2022

2/10 Terrible

Mondher

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel!
No VIP Gold treatment. Food was average. For the room and the view, judge yourself :(
Room view
Stayed 1 night in Feb 2022

8/10 Good

MONTASSAR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est parfait jusqu’à le moment de départ!! La dame qui travaille à la réception c’était pas aimable lors de notre check out😠appart ça tout est parfait!!
Stayed 1 night in Feb 2022

10/10 Excellent

Omar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Tunisia
The Best hotel and the stay ever I want to thank everyone I had an amazing 8 nights
Stayed 4 nights in Jan 2022

6/10 Okay

Rym

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel
Stayed 2 nights in Dec 2021

4/10 Poor

Boualleg

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this is less than 2 stars hotel. Most of the staff at the hotel are rude, especially the so-called "security staff" at the entrance. The buffet was poor all the time with much less varieties and terrible taste. It looks like a cantine at a factory. It was really a waste of money and we will never ever return back to this hotel. Please AVOID it.
Stayed 2 nights in Nov 2021

8/10 Good

Ghassan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy comfortable stay
Hotel overall not bad, room is big, service is good, friendly staff, nice location, quite, very nice design lobby, the only thing is they force you to include half board in your reservation, I don't mind but the food is not tasty and low quality for a five star hotel.
Stayed 4 nights in Oct 2021

10/10 Excellent

Gloria

Stayed 2 nights in Oct 2021

8/10 Good

Mehdi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice in general, nice and clean hotel, friendly staffs.
Stayed 2 nights in Oct 2021

2/10 Terrible

Rouba

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worst stay ever , poor service , very baaaad foood , hygiene is terrible I tried some cereal at breakfast and I was choked there was insects inside , the taste of food is soo baad nothing is fresh , zero hospitality, zero price quality ratio i will never return to this bad hotel , this should be a 3 stars hotel not a 5 stars
Stayed 1 night in Oct 2021

10/10 Excellent

Essia

Stayed 2 nights in Sep 2021

10/10 Excellent

Narjes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had very nice stay in Royal Mansour with my family. The room was large and gorgeous with nice seaview. Room service was really good and quick. The food in restaurant very good amd delicious. Very nice hotel to bring kids to have fun and enjoy swimming in pool. Very friendlly staff and nice place to visit "Mahdia" in Tunisia.
Stayed 5 nights in Aug 2021

4/10 Poor

MOHAMED Aziz

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
My worst stay
My worst stay in 5 stars hotel 😭😭😭 The hotel was fully booked with less staff than usually (knowing that government rules the hotel should be 40% max capacity) 1st we wait for 2h to make the check-in , arrived 03:28 pm I got the room at 5.05 pm 2nd more than 1 hour in my room waiting my luggage so i came back to lobby and i bring it by my self to the 4th room. There was 2 lift in my side ( unpair side) we should wait from 10 to 20min the lift bcz only 1 was working and the capacity is max 4 peoples 3rd no tables available in restaurant so we have to wait every time and same for food . When you ask for drink you have to remind the waiter at least 3 or 4 times bcz they are very busy by cleaning tables Finally if you arrive to beach or pool after 8am you will never find a place or deck chair. The personal in lobby was not polite they don't respect . This hotel is over rated I will never be back !
In check-in
Stayed 4 nights in Aug 2021

10/10 Excellent

Beby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff. Attentive to all our needs. All corona virus measures were implemented and enforced. Excellent food quality and variety. Beach very clean. White sandy
Stayed 1 night in Sep 2020

10/10 Excellent

Rahmouch, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice i enjoy my trip everything is awesome the workers are nice and the food is good and hygiene and beach side are Amazing 🙏
Stayed 2 nights in Aug 2020

10/10 Excellent

Fethi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service. very clean. Friendly staff.
Stayed 6 nights in Aug 2020

2/10 Terrible

Malek, Tunis

Traveled with family
Disliked: Cleanliness, staff & service, amenities
no parking lot , no AC , too damn hot in the summer to stay in hotel without AC , food is terrible , internet weak
Stayed 3 nights in Aug 2020

10/10 Excellent

ALIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Mahdia Holiday
Very nice place as most of the staff were friendly and helpful plus the food was fantastic
Stayed 5 nights in Jul 2020

8/10 Good

heykel, Windsor, Ontario

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was smooth and fast, i had to forward expedia confirmation though (make no sense). No information given for towel (50d each)
Stayed 4 nights in Jul 2020

2/10 Terrible

Ahmed, Montréal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les plats sont répétés chaque jour , la nouretture ne reflete pas un service de 5 étoiles . Service a la clientèle très bon . Accueil chaleureux , bref l nourriture est très médiocre
Stayed 6 nights in Jul 2020

10/10 Excellent

Amira

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

nasser

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great
Our stay was great
Stayed 1 night in Feb 2020

10/10 Excellent

nasser

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great
Our stay was great
Stayed 4 nights in Feb 2020

10/10 Excellent

nasser

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great
Our stay was great
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible front desk, overcharged for everything. The food was very bad, I do not recommend this hotel at all! Awful stay here.
Stayed 1 night in Feb 2020

10/10 Excellent

Husam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than money worth
Staff is very friendly and helpful. Smiling all the time and very nice. Special thanks to Thuraya who made our stay so enjoyable.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A the hotel and all the area are clean specially my room and the pool
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveler

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has nothing negative Lovely lovely lovely Reception staff are so welcoming on first impression Food and service great Rooms and environment clean Animation friendly Entertainment professional Beach nice Location central near center etc WiFi good I would give this hotel 10 stars
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We paid for a five stars, but the service in the room was just 3 stars, absolutely nothing in a 5 stars room! Only small shampoo and gel shower and basic towels and bad AC. But it was clean, food was good.
Stayed 3 nights in Jul 2019

8/10 Good

Mohamed Fethi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel pour des vacances en famille
L'hôtel est situé en ville ce qui permet de visiter facilement la belle Médina de Mahdia. L'hôtel affiche cinq étoiles mais par les standards internationaux c'est un quatre étoiles. L'hôtel dispose de trois piscines et d'une belle plage. Payez un peu plus cher et réservez une chambre avec vue mer, de préférence dans les étages supérieurs. Le service est excellent et le personnel aux petits soins. Les chambres sont spacieuses et la literie assez confortable. Restauration bien variée.
Stayed 5 nights in Aug 2019