Ratings based on 112 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Caracas, Venezuela

A disappointing must

Posted Dec 20, 2014
Pros: Undoubtedly, the location!
Cons: Undoubtedly, the service, particularly in the restaurant.
Location: The location is excellent, as mentioned. The only thing to do nearby is flying.
The main point about this hotel is its location, very close to the international airport, which saves you a mid-night wake up if you have an early flight from Caracas. This assures the Hotel a full house almost every day, but, unfortunately, removes incentives to improve service, since there is no alternative hotel similarly located. Our experience in the restaurant was appalling: We had to sit in the terrace because of the smell of fried food Inside, and more than half an hour after ordering, the waiter came to tell us that the ordered item was no longer available, although we had seen the same entree being served to customers around us. He did not even apologize for the delay. We complained and were exempted from the charge for an accompanying item to the unavailable entree. We did not have dinner that evening, since there is no alternative eating place in this hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Orange County, CA

Very good hotel closest to the airport

Posted Dec 16, 2014
I was so tired after 2 days of traveling that didn't have time to see the hotel amenities. However, the pillows and the bed were comfortable and the air conditioned room was superb. I slept like a baby. That was all I needed in my trip. Don't look any further, stay close and take advantage of the shuttle. Taxi from the airport shouldn't cost more than Bs 350/ at a $ 1/Bs 165 exchange rate.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 23, 2014
Very convenient to the airport. Clean and comfortable rooms. Spa like bathroom. Will definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Valencia VE

ich kenne dieses Hotel seit Jahren.

Posted Nov 20, 2014
Pros: Naehe zum Flughafen, Gratis-Shuttle und Sicherheit
Cons: Eincheck-Zeit frueher als 15.00 Uhr waere von Vorteil
nichts besonderes, denn ich steige oft in Eurobuilding Hotels ab.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Buenos Aires

Ideal para escalas entre vuelos

Posted Nov 20, 2014
Pros: Ubicación y servicio de Vans desde y hacia el aeropuerto (Excelente y da seguridad a quién es extranjero)
Cons: Mayor compromiso del personal de recepción, tener cambio, quienes llegan del exterior no traen Bolívares
Location: Ubicación buena solo para acceder al aeropuerto
Buen ambiente y atención justa, poca información, frigobar vacio
3 out of 5
by A verified traveler

Posted Nov 16, 2014
poor overall quality, but as expected; location close to the airport and regular shuttle are ok
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel for overnight stay to catch a flight

Posted Nov 16, 2014
Pros: the shuttle bus and the restaurant
Stayed there overnight to catch a flight next day. The shuttle bus is very convenient.
3 out of 5
Recommended
for Personal Event
by A verified traveler

Unsafe and bad service

Posted Oct 26, 2014 on Hotels.com
Caracas is a disgusting city. Very hard to rate a place like this other than poor. The hotel staff at front desk are friendly but restaurant staff are deplorable. I would avoid Venezuela alltogether
3 out of 5
Recommended
for Everyone
by A verified traveler

Very good standard for VE

Posted Oct 12, 2014
Pros: Close to Airport
Cons: a 10 min wait for shuttle was in fact 40 min Make sure you leave yourself plenty of time before flights
Hotel was very good did find a little more expensive than other hotels in VE Beers almost twice the normal rate (still cheap if getting a favourable exchange rate)
4 out of 5
Recommended
for Families
by Alexandrafrom GA

maybe more options for eat in room services

Posted Oct 9, 2014 on Hotels.com
good