Ratings based on 35 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
77% of guests recommend
3.3 Room cleanliness
2.8 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Perlis

Quite nice hotel for a short stay

Posted Dec 22, 2014
Quite nice hotel for a short stay because of the location, very close to the attractions around Melaka. The breakfast was ok and quite a lot of variety. Unfortunately, the staffs weren't so friendly...you guys should work on that a bit more. My children enjoyed the swimming pool though...
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melaka

Within the city

Posted Sep 22, 2014
Pros: Convenient, easy to book, parking
Cons: Quicker check in, more than one key (at least 2), ensure rooms are cleaned and towels etc are supplied before checking in
Location: Visit St peters Church (more than 300 years old); Walk to nearby Little India; Walk to Bunga Raya shops
Easy to move around. Convenient parking place and convenient location. Problem--only one key to access the room. Hence if one person wants to go swimming, the other can't stay in the room to watch TV as the key has to be taken out. No towels were provided in the room and had to wait for about 45 mins to get the towels. Otherwise, all ok
3 out of 5
Recommended
for Families
by panaciafrom Singapore

Functional but don't expect much else

Posted Sep 15, 2014 on Hotels.com
Hotel is functional and rather close to the main attractions (walking distance) which was good. Hotel is rather old compared to other newer (and lower priced) hotels. You can see from the decor, the smell, and the dimly lit corridors (some floor). It was supposed to be renovated floor-by-floor. We stayed on the top floor which was renovated and rooms looked great compared to the unrenovated ones. However, the hotel service somehow lacks attention to details - for example: (1) Wi-Fi login and password must be issued from lobby reception and expires in 24 hours; got to get another set after that; btw, Wi-fi was a crawl... (2) Table tops were dusty, (3) Room safe wasn't reset and open for use, (4) Bathroom floor was wet when we checked-in, (5) Bathroom door couldn't close properly, (6) Bathroom towel ring didn't hold and came off, (7) Housekeeping was fast but didn't vacuum the floor, which was odd, (8) Housekeeping staff couldn't speak English, which was also odd, (9) Reception staff aren't friendly or wlecoming. They just looked indifferent. Possibly the most friendly hotel staff we met is the security guard/door man at the main door who welcomed us with a huge smile. Breakfast was simple buffet. Coffee was very weak (diluted?) and we decided that the Nescafe powder from the room was much stronger. There is an indoor carpark and so, parking is free.
1 out of 5
Recommended
by Jsahfrom Singapore

It's time to be Upgraded-Hotel,Services,Lifts

Posted Sep 3, 2014 on Hotels.com
Disappointing. Run down- room's wallpaper peeling. Lift waiting time horrendous. Lift button (Door Close/Open) was totally not visible due to poor maintenance. Breakfast has no organised Q system. Table was not ready when we were allowed to proceed in. Noise level is Great from the bar across the street. Need better window insulation to keep noise level down.
2 out of 5
Recommended
for Couples
by A verified traveler

Disappointment irt high price

Posted Jul 31, 2014 on Hotels.com
Pool area was dirty. The only chairs they had at the pool area were old and broken. The hallway of our room smelled like food.
3 out of 5
Recommended
by Derrickfrom Copenhagen

An acceptable but improvable experience

Posted Jul 22, 2014 on Hotels.com
Overall, the hotel is of acceptable quality where the rooms are acceptably clean, location is sorta convenient with friendly staff. Only complaints are with the old interior with collapsed beds and terrible breakfast. Might recommend to friends
4 out of 5
Recommended
for Families
by Herriesfrom KL

Strategic location & value for money

Posted Jul 6, 2014 on Hotels.com
The hotel location is walking distance to famous Jonker street. On the way there you will pass by some famous hidden foods stalls e.g. lorong Siham, fried oyster & etc. Next to the hotel got a 24hrs large convenient store & a local foods court. Restaurant Chicken rice ball is just 50m away at the traffic light corner. The twin beds room is specious enough for a family of 4. Kids will like to spend more time at the swimming pool & adults may like to get some sweat at the gym. Breakfast was great got many variety to choose. You can park your car there without worries.
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jun 22, 2014 on Hotels.com
3 out of 5
Recommended
by Aidah

This traveler left a rating score only Posted Jun 18, 2014 on Hotels.com
1 out of 5
by loheshfrom kuala lumpur

Run down hotel not befitting a 4 star hotel

Posted Jun 9, 2014
The room had a damp smell. Overall for the amount you spend the room looks pretty old and run down. Toilets below expectation.