Ratings based on 84 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
98% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Kl

Smelly

Posted Jun 16, 2015
The bathroom was so smelly and the bed sheet had stains. As shown in the picture the bathroom from the picture and in reality is not the same. There was strong urine smell in the bathroom as if somebody urinated on the door
3 out of 5
Recommended
for Everyone
by A verified traveler from MY

Overall a worthwhile stay

Posted Apr 3, 2015
Personal parking lot and good service. A worthwhile stay.
Comment from Hotel Management
May 19, 2015 by may, Hotel Management
Dear valued guest, Warmest regard from Hotel Hallmark Inn, Malacca. Thanks for your support . We will also continuously improve our service and facility, and do hope that you will consider our hotel is your next holiday Guinness accommodation.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

還不錯

Posted Feb 6, 2015 on Hotels
床單有些污漬沒有洗乾淨 離城區比較遠一點,在列日下拖行李箱會比較吃力 早餐除了台上(只有麵包)能選擇之外,還能直接跟服務生點,炒米粉不錯吃 還有,房價真的很便宜
Comment from Hotel Management
Apr 11, 2015 by May, Hotel Management
尊贵的客户, 我们对上述问题表示歉意,我们会提升服务与设备解决以上的问题。 请您在次给我们个机会, 给您最好的服务与设备。 谢谢
4 out of 5
Recommended
for Families
by Yee Pheng from Bintulu.

Hotel near Jonker Walk

Posted Dec 27, 2014 on Hotels
One night stay just to pop in to Jonker Walk. The hotel was reasonably close to JW and the price is value for money. It was clean, comfortable and the staff is friendly. However, if I were to go to Jonker Walk again, I would look for a hotel among the walking streets of JW itself.
4 out of 5
Recommended
for Getaway With Friends
by Ho from Singapore

Overall Good Will go another if any vacancy.

Posted Dec 25, 2014 on Hotels
good shower head, room condition good, air-con working well, near Jonker Street. Opposite the hotel, has delicious food with good price. Breakfast to me is good. Only Wifi unable to connect and Refrigerator not working. Service counter staff has friendly smile.
Comment from Hotel Management
Apr 11, 2015 by May, Hotel Management
Dear valued guest, Warmest regard from Hotel Hallmark Inn, Malacca. Thanks for your information and suggestion. We apologize for the matter mentioned, Our management will look into the matters and action taken. We will also continuously improve our service and facility, and do hope that you will consider our hotel is your next holiday Guinness accommodation. Thanks and Regards, Reservation Team Hotel Hallmark Inn.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Good place to stay

Posted Dec 9, 2014
It is nice to stay and near Jonker Street. Hotel staff are friendly too.
Comment from Hotel Management
May 19, 2015 by may, Hotel Management
Dear valued guest, Warmest regard from Hotel Hallmark Inn, Malacca. Thanks for your support. We will also continuously improve our service and facility, and do hope that you will consider our hotel is your next holiday Guinness accommodation. Thanks and Regards, Reservation Team Hotel Hallmark Inn.
2 out of 5
Recommended
for Getaway With Friends
by CATHERINE from paris

à part un bon wifi à eviter

Posted Nov 4, 2014 on Hotels
IL FAISAIT AUSSI CHAUD dehors que dans la chambre lorsque nous quittions la chambre le courant electrique etait coupé ce qui entrainait la coupure de la clim et en plus la femme de menage laissait la fenetre ouverte ;; conclusion 40 DEgré dans la chambre et une fois ouverte un peit souffle d air frais qui ne rafraichissait rien du tout !!! le refrigerateur ne fonctionnait pas ;; nous avons perdu des fruits qui ont tourné dans la nuit !!! pas de cabine de douche ::: l eau s eclabousures , vingt minutes de marche quand meme pour arriver au niveau de l embarcadere des bateaux une vieille moquette au sol une seule chaine en anglais la national geographic ,, et encore avec beaucoup de zebrures sur l ecran !!!! bonne situation au pied de la riviere malacca avec quinze vingt minutes de marche quand meme pour arriver au niveau de l embarcadere des bateaux on sentait l odeur de cigarettes dans le couloir lui aussi sans clim !!! conclusion une grande chambre au calme mais description ne correspondant pas à la realité pas de clim pas de refrigerateur fonctionant chaines cablees se resumant aux chaines chinoises pas de lampe de chevet ::en fait une lampe de chevet mais avec une prise europeenne ne correspondant pas justement aux prises à trois fiches locales
Comment from Hotel Management
Apr 11, 2015 by May, Hotel Management
Dear valued guest, Warmest regard from Hotel Hallmark Inn, Malacca. Thanks for your information and suggestion. We apologize for the matter mentioned, Our management will look into the matters and action taken. We will also continuously improve our service and facility, and do hope that you will consider our hotel is your next holiday Guinness accommodation. Thanks and Regards, Reservation Team Hotel Hallmark Inn.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel bien situé et tres bonnes prestation

Posted Nov 3, 2014
Chambre tres spacieuse et tres bon confort Accueil professionel pour un budget tres raisonnable Je recommande cet hotel pour profiter pleinement de votre sejour a malacca
3 out of 5
Recommended
for Personal Event
by Ken ChaN from Melbourne

Posted Sep 25, 2014 on Hotels
Wish the TV works to receive all stations!
Comment from Hotel Management
May 2, 2015 by May, Hotel Management
Dear valued guest, Warmest regard from Hotel Hallmark Inn, Malacca. Thanks for your information and suggestion. We apologize for the matter mentioned, Our management will look into the matters and action taken. We will also continuously improve our service and facility, and do hope that you will consider our hotel is your next holiday Guinness accommodation. Thanks and Regards, Reservation Team Hotel Hallmark Inn.
3 out of 5
Recommended
for Other
by A verified traveler

部屋は広くて清潔ですが、設備は古いです

Posted Sep 2, 2014
※注意点※ エクスペディア掲載の地図は、同系列の「ホールマークホテル レジャー」という別のホテルです。実際には、その場所から大通りを西に行き、橋を渡った5分ほどの場所に同ホテルがあります。 前述のとおり、宿を探すのに少し時間がかかりましたが、宿自体は清潔で、部屋も広く、スタッフの対応もよくてほぼ満足できるものでした。全体的に設備は古く、トイレとシャワーが近いので、トイレが水で濡れますが、一晩寝るだけなら十分快適に過ごせると思います。
Comment from Hotel Management
May 19, 2015 by may, Hotel Management
Dear valued guest, Warmest regard from Hotel Hallmark Inn, Malacca. Thanks for your information and suggestion. We apologize for the matter mentioned, Our management will look into the matters and action taken. We will also continuously improve our service and facility, and do hope that you will consider our hotel is your next holiday Guinness accommodation. Thanks and Regards, Reservation Team Hotel Hallmark Inn.