Ratings based on 187 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Our Stay at Hotel Equatorial

Posted Sep 16, 2014
Pros: Location and facility
Cons: The cable TV channels are too limited and wish there are more channels for selection. TV is a bit "old" hence if the hotel can do a bit of reburshing.
Location: Shopping and foot reflexology are near by
It was really pleasant to stay at Hotel Equatorial and it was our second times staying there. The location is funtastic where there are many shopping malls nearby as well as restaurant. We will definitely go back to Hotel Equatorial if we are going to Malacca again. And we will definitely choose the same hotel in other locations too.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean and comfort for staying

Posted Sep 13, 2014
No regret staying, very convenient near attraction and shopping centre.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Next to all shopping centre very convenience

Posted Sep 10, 2014
Cons: Morning breakfast average
Hotel room well maintain, clean and bright, staffs are friendly. To stay at club house special privilege checking in/out, free flow of drinks at club lounge will stay again for next visit
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice View and Clean

Posted Sep 8, 2014
Nice...will come again next time. The facilities is good and near to shopping mall.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Missing Laundry & Working Repairs.

Posted Sep 7, 2014
Pros: I like the swimming pool, the breakfast from Monday thru Friday was good (Saturday was choatic)
Cons: Choices on what to watch on TV (lack of choices).
Location: Native foods is good (restaurants), checking out the historical sites, museum, and temples.
The first day checking was good with no problems. The second day I had a problem with someone upstairs doing heavy hammering on the floor. I called the front desk and they noted that the room above has a 3 day repair and they asked me if I wanted to change rooms. So I changed rooms from 1909 to 1521. 2 days later I had not received my laundry hoping that the front desk and laundry staff / house keeping would be communicating (computer entry of room changed would trigger where to send the missing laundry). The hotel policy is if the laundry is picked up prior to 10 AM, it will be delivered that evening. If I hadn't called on the second day there would not be a follow-up on the missing laundry. The worst thing is I still paid the laundry price (the final bill did not match the check list price; the cost was more then listed price). In the U.S. the hotel would have compensated for the misunderstanding on both the room changing and the missing laundry. On the front desk / receptions with the billing is poor, I would rate it a 2 out of 5. But overall the hotel I would rate it between 3 or 4.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location & comfortable

Posted Aug 27, 2014
Having a week off to Melaka. Walking distance to all interest place. Huge shopping complex just opposite the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Good hotel near to all tourist attractions

Posted Aug 23, 2014
Pros: Club Room Facilities
Everything is here nice room good food. Staff also very polite and helpful
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to many tourist attractions

Posted Jul 31, 2014
Cons: The water pressure in the toilet
Location: Near to Dataran Pahlawan, Mahkota Parade, St Paul Mountain. Jonker street can be reached by walking.
The hotel is clean and comfortable. The only bad thing is water pressure is too low. Its toilet bowl was found very difficult to flush away even a piece of tissue paper although it had already been fixed by their technician. Nevertheless, the location is very strategic, near to Dataran Pahlawan, Mahkota Parade, St Paul Mountain. Besides that, Jonker street can be reached by walking.
4 out of 5
Recommended
for Everyone
by A verified traveler from SG

Well priced and located, nice staff and facilities

Posted Jul 16, 2014
Every time I come to Malacca I stay at this hotel. Location is perfect, staff is super helpful, facilities are good and not over crowded. You get a lot for your money. Recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

We got a club room. Nice view of the city.

Posted Jul 15, 2014
2 balconies. Big room. Free beer and wine and finger food at 5.30 pm on 21st floor.