Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
3.7 Room cleanliness
2.7 Service & staff
2.0 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

Satisfied for overall

Posted Jan 14, 2015 on Hotels.com
It suitable for budget trip.
3 out of 5
Recommended
for Couples
by anne

This traveler left a rating score only Posted Oct 16, 2014 on Hotels.com
1 out of 5
Recommended
for Couples
by Chloefrom Singapore

Horrible stay

Posted Oct 7, 2014 on Hotels.com
Firstly, I've sent them an email saying I will be arriving between 11pm and 1am on Friday 3rd October. I arrived slighty earlier than 1am at the hostel and it was close and there was nobody at the reception. On the front door, there were numbers to call in case of assistance so I took down the number and went to an hotel nearby to call several times and no one pick up. It's about 1h30 so I went back to the hostel and no one was there again so i search and saw two other numbers to call and went back to the hotel to call and someone pick up saying she is from the morning shift and she will be there in 10. When she came, she didn't even apologise, she just keep saying she is from the day shift and I asked here have she called her collegue and asked why no one pick up and she said her collegue didn't answer her. We finally checked in at about 1:45am. I believe the service is terrible and there is a disorganisation in this hostel. How can a hostel be without any reception or no one to pick up calls?