Ratings based on 188 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by sally

Lovely location, close to all amenities and great

Posted Jul 1, 2014
Lovely city many lovely restaurants and shops. The staff at the hotel couldn't have been more pleasant
5 out of 5
Recommended
for Everyone
by Barbara from New York City

Surprisingly nice upscale hotel

Posted Jun 16, 2014
Cons: Make sure that the twin beds don't squeak.
We had a standard room and the twin beds squeaked....we spoke to the front desk and they couldn't have been more accomodating - they upgraded us to a room with an actual queen bed (non squeaking) and a balcony overlooking the harbor - lovely and very comfortable. I usually stay in smaller, more 'boutique' hotels and was pleasantly surprised with the Marriot. Great rooftop bar and pool, would recommend, but stay in a superior room.
Comment from Hotel Management
Jun 24, 2014 by General Manager, Hotel Management
Dear Guest, I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We appreciate your time in sharing with us your experience. Best regards,
4 out of 5
Recommended
for Everyone
by Jackie from Bath UK

Perfect city break base.

Posted Jun 9, 2014
Pros: Location Rooms Views Rooftop bar
Cons: The luke warm experience at reception....but I'm nit picking!
Location: Walking distance of everything that a tourist might like to see in Malaga but it is a compact city.
Malaga is the perfect place for a weekend city break and this hotel is the perfect place to stay. Good sized and well equipped rooms with wonderful views and the coolest roof top bar. My only gripe is that although the reception staff was pleasant and efficient, they lacked the personal touch. This is a big hotel and it felt a little like we were on a conveyor belt....which I guess we were!
Comment from Hotel Management
Jun 17, 2014 by General Manager, Hotel Management
Dear guest, We are delighted that your stay with the AC Hotel Malaga Palacio was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Modern amenities in old town charm

Posted May 29, 2014
Beautiful hotel with great terrace pool/bar/restaurant. Sea and cathedral views alone were worth the stay.
Comment from Hotel Management
Jun 8, 2014 by General Manager, Hotel Management
Dear guest THank you for your kindly words. Don´t hesitate tocn tact with us in your next visit Best regards
5 out of 5
Recommended
for Everyone
by john from Leeds

close to sea and cathedral

Posted May 25, 2014
Pros: Nice room with balcony and sea view and very helpful staff
Cons: no
Location: the location is ideal for the port, cathedral and shops
We had a great and relaxing time in a room with a balcony and sea view, the hotel is clean and tidy and the staff more than helpful, a great place to spend a week in a nice sea port of malaga.
Comment from Hotel Management
Jun 8, 2014 by General Manager, Hotel Management
Dear guest, Thank you for your lovely words. Don´t hesitate to contact wth us in your next visti to Malaga. Best regards
4 out of 5
Recommended
for Everyone
by Juanita from Alaska

Nice hotel, close to fantastic shopping, etc.

Posted May 16, 2014
Pros: It was clean, and close to shops.
Cons: Tourist charters or day tour trips could do well for business.
Location: Great shopping and good photo oportunities, as well as accessible to trains and busses for exploring nearby towns.
We enjoyed staying at the hotel. My nephew attends school at Malaga University. It is close to the school and not far from bus and train stations. But most of all the shops were just so close and convenient. Lovely city and lovely people.
2 out of 5
Recommended
for Families
by DRT from Tokyo

In the past, this hotel was almost best in Malaga!

Posted Apr 27, 2014
Pros: Nothing
Cons: Hotel staff should be aware of invisible matters more.
Location: Good location, but noisy.
I was disappointed at this hotel since in the past this hotel was almost best in the Malaga! Hotel staff in the Reception have become unfriendly due to the ownership of Marriott hotel group and the hotel has lost the originality as a Spanish hotel. So it is not recommended for me to my friends now.
Comment from Hotel Management
Apr 28, 2014 by General Manager, Hotel Management
Dear guest, We are really sorry about your comments. Our partnership with Marriott is regarding our sales estrategy but our quality has remained the same . We are really sorry about your comments because all our staff work hardly in order to offer a high level of quality and customer service. Now , as a new brand of Marriott, AC Hotels By Marriott offers Marriott Benefits as Marriott Rewards Programme. Thanks and regards
5 out of 5
Recommended
for Everyone
by Agustin from Mexico City

beautiful journey in Murcia

Posted Apr 14, 2014
Pros: Location, Comfort
Cons: Make sure that the phone at the room works!
Location: Everything is close! Excellent places for dinner also available.
Hotel, well located, close to all important turistical places. Nice room and excellent location and facilities.
5 out of 5
Recommended
for Everyone
by David from Newcastle, England

Great position beside the port and its activity

Posted Feb 19, 2014
Pros: Everything. They went out of their way to make our stay pleasant.
Cons: A much better selection of TV channels in English. BBC World News is probably there worst programme and these days more should be available.
Location: Central - very close to port and the pedestrianised part of the town with a wide selection of shops and restaurants. The old Roman remians and the ca
The hotel is in an excellent position and looks imposing from the start. The staff could not have been more friendly and helpful from those at the front desk to the cleaners and restaurant staff. The breakfast was excellent and always attractive and fresh.
5 out of 5
Recommended
by Carlos Courtade from San Francisco, CA

Located in the heart of the city

Posted Jan 11, 2014 on Hotels.com
The hotel staff was friendly and the location is excellent. We could have not chosen a better spot.