Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
4.0 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Poor Service overall

Posted Sep 26, 2013 on Hotels.com
Arrived here for a 4 night stay. Arrived on a late evening friday flight, called the security number & we were allocated an apartment at the top end (nowhere near the main entrance).Got givenkeys & nothing explained unless you ask questions. We wanted to go out, but no hair dryer (as the room details state it contains this), so I contacted the security number as the reception is not 24 hours (contributes massively to the poor service) & I was rudely told that I did not request this upon arrival so nobody could come over to provide me with one. I asked if I could go to collect & I was told no as the reception was closed. Got over that bit but not a good start. The iron was broken!So I rang again (with my UK mobile as no phone facility).The same male answered & said he would send someone with an iron, I asked for hairdryer again which funnily enough was provided on this occasion! The taxis are a pain to order, and arrive in 2 mins.Takes longer to get to your gate & the meter starts running before you're out!Or they get the wrong block and then blame you for this as it felt like the fact that because our Spanish was not so good, it's easier for the taxi drivers to say the block was not explained to them! So they park somewhere else for ages and arrive with an already 7/8 euro charge before you have sat in!Too many stairs in the complex. Shops - all at least 10-15 minute walk. Wifi is supposedly in the reception/business area.Will never book here again – very disappointing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great apartment, good location

Posted Jul 28, 2013
Lovely apartment, good location as only a 15-20min walk to the port or 5 euros in a taxi. Very safe with 24 hour security. 2 really nice swimming pools
5 out of 5
Recommended
by Max from Dublin

How only 1 star rating?

Posted Jul 23, 2013 on Hotels.com
No idea how this place only has a 1 star rating. I only noticed the day before leaving that it only had one star, I got kind of nervous but all was well once I arrived. The apartment was huge for two of us, and it was perfectly clean and tidy with every ammenity you could possibly need. Also a massive balcony to chill out on. We got a two bedroom apartment even thoughthere was two of us, but I have no doubt it would be perfect for two couples or a family. There are three pools in the complex which are all very good and clean. They could possible do with a small touch up maintenance wise (A lick of paint), but other wise they were excellent. The beach is about a 15-20 minutes walk away, with shops and ATM's on the way to pick up picnics or snacks. The walk is tough on the way back, as it's up a steep hill, but a taxi from the port is less than 5 euro, so we got that on days we were feeling tired or lazy. Right at the entrance of the complex there is a lovely Italian restaurant. Also just a bit further down the road was a little gem of an Indian restaurant. Taxi's from the airport varied. We arrived late on Friday evening, and we payed €95 euro for a taxi to the apartments (It was that or wait an hour till 1am to get a bus to Marbella and then a taxi to the apartment.). To the airport, we called a number from the apartment, and that was €80.
4 out of 5
Recommended
for Everyone
by Amanda from West Sussex, UK

Great for girlie weekends

Posted May 7, 2013
Pros: The staff
Cons: The amount of steps not good for anyone with walking difficulties
Location: Prefect near to everything but far enough away so not noisy
The staff were very friendly and helpful no complaints and the apartments were well equipped but the hot water ran out before all four guests could shower. But we had a great stay and would both recommend it and go back again.