View from property

Reviews of Aparthotel Vistamar

4 out of 5
Aparthotel Vistamar
Camino de Gilabert,S/N, Benalmádena

Reviews

7.6

Good

Rating 10 - Excellent. 99 out of 362 reviews" "
Rating 8 - Good. 144 out of 362 reviews" "
Rating 6 - Okay. 58 out of 362 reviews" "
Rating 4 - Poor. 37 out of 362 reviews" "
Rating 2 - Terrible. 24 out of 362 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Michael

Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Stayed 1 night in Jun 2023

2/10 Terrible

maureen

Traveled with group
Disliked: Amenities, property conditions & facilities
Tired property in need of update although reception very helpful
Stayed 2 nights in May 2023

10/10 Excellent

Pauline

Stayed 1 night in May 2023

4/10 Poor

Ian

Very disappointed not 4 star more like 2
Certainly not a 4 star, apartment clean, balcony not. No bar at all in property,very run down needs extensive refurbishment. There are permanent residents in hotel judging by balconies with plants and bbqs and rubbish. The staff are tremendous and not at fault at all. Not suitable for families more suited to workmen, stag weekends etc.
A/C unit on balcony
Sock on smoke alarm
Beside pool area
Mini golf
Stayed 2 nights in May 2023

10/10 Excellent

Vanessa

Stayed 1 night in May 2023

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely pool, furniture dated tho, nice big 5th floor apartment with sea view, comfortable beds ,basic kitchen ware ,apartment wasn't very clean ,housekeeping needs a bit of training, breakfast usual hot/cold buffet ,overall we would stay here again ,value for money.
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
It was fine altho the breakfast was disappointing, not much of a selection and the times need to be longer-people are on holiday and don’t want to have to rush to finish breakfast by 10am. Other than that it was a pleasant stay and friendly staff.
Stayed 14 nights in Mar 2023

8/10 Good

Tony Paul

Traveled with partner
Liked: Cleanliness
It was ok
Stayed 4 nights in Mar 2023

6/10 Okay

Susan

Liked: Cleanliness, room comfort
Dont expect a four star hotel
Breakfast was very poor. Not much choice. Definitely not a four star, not even three. The waiter (male) was very rude to me. The room was nice, however, to get a bath you had to use the shower nozzle to fill it . ! One day , we returned to our room and the maid was cleaning it. But there was another woman in there , chatting to her ( not a maid ) with a child who was running around in there. I was not impressed.
Stayed 7 nights in Feb 2023

10/10 Excellent

Jeff

Liked: Cleanliness, room comfort
Nothing too much Trouble
Always stay here when in Benalmadena, for the last 4years, value for money, clean, comfortable,excellent staff from reception to breakfast, nothing to much trouble,,added plus beautiful swimming pool.
Stayed 3 nights in Feb 2023

10/10 Excellent

Edward

Stayed 1 night in Dec 2022

10/10 Excellent

Edward

Stayed 1 night in Dec 2022

10/10 Excellent

Edward

Stayed 2 nights in Dec 2022

4/10 Poor

William

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
17 nights = 1 sheet change. Bathroom constantly smelled like urine. Food okay, but was recycled a few too many times though. Pool area great and well maintained. Eventually found the mini golf in ill repair behind the hotel. Salvador the maintenance guy did repair a few wee problems. Front desk people great, on the ball and informative. Needs money spent on an upgrade. Perhaps a thorough inspection of each unit after the guests leave by maintenance and housekeeper pers to identify/correct things like lights/ wall plugs etc. might help.
Stayed 17 nights in Oct 2022

10/10 Excellent

michael

Traveled with partner
Employees are the best helpful cordial .
Stayed 23 nights in Sep 2022

8/10 Good

Rachel

Traveled with group
Disliked: Property conditions & facilities
Good for the price but definitely needs updating staff generally rude except the night time reception man who was always sweet to us. Beds are basic, furniture is old and worn. I wouldn’t stay here for a long trip but it did the job for 3 days.
Stayed 3 nights in Oct 2022

4/10 Poor

Timothy

Stayed 1 night in Sep 2022

4/10 Poor

Debbie

Traveled with group
Disliked: Cleanliness
Stayed 4 nights in Aug 2022

8/10 Good

Trevor

Traveled with family
Liked: Room comfort
Stayed 4 nights in Aug 2022

8/10 Good

Rachel

Stayed 9 nights in Jul 2022

4/10 Poor

Abu R

Traveled with group
Disliked: Amenities
We stayed at this hotel for 3 nights on the end of July 2022 Bad points: Hardly any staff around, Some receptionists are very rude, Didn’t clean the room unless we asked for it and didn’t provide fresh towels unless we asked, Didn’t see any staff around in the hotel only in the reception, No telephones to contact reception from room, Room was advertised with Wi-Fi , sea view and hot drinks but there was none, Very poor customer service in fact one of the receptionists declined giving an extra clean towel, Definitely not a 4star hotel as advertised, I wouldn’t even give it 3 stars Quality of breakfast was really low and hardly any selection in comparison to other 4 star hotels I’ve stayed in Good points: Only the location is good
Stayed 3 nights in Jul 2022

10/10 Excellent

Josh

Stayed 1 night in Jul 2022

4/10 Poor

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, room comfort
Never stay again
Dirty rooms had to move , dodgy electrics rude staff all just seemed fed up , no bar at all in the hotel not one that was open any way and pool was dirty
Stayed 2 nights in Jun 2022

8/10 Good

ian

Liked: Cleanliness, room comfort
The hotel is a lovely place The rooms are very basic but large, they do have the facility to be used for self catering should you wish They do have breakfast as part of your stay which does cover a wide choice of food.... So will suit most tastes..... , its positioned just off the beach, which is good if you just want to lay on the beach all day The staff were very polite and helpful when needed, nothing was ever too much, I would recommend this hotel to anyone looking for a base for there holiday stay......
Stayed 5 nights in Jun 2022

2/10 Terrible

David

Disliked: Cleanliness, room comfort
Crap hotel
The hotel was meant to be 4 star lucky to be a 2 star , booked for 2 nights but didn't stay at all cancelled the 2nd , not want was advertised going try get my money back for at least 1 night
Stayed 2 nights in Jun 2022

2/10 Terrible

Carl

Stayed 2 nights in May 2022

10/10 Excellent

Jaime Anita george

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Second time I have stayed here ,staff are friendly an helpful hotel is clean and everything you need is literally on the doorstep i.e beaches ,shops,cafes marina
Stayed 3 nights in Apr 2022

8/10 Good

Gavin

Stayed 1 night in Mar 2022

10/10 Excellent

Stéphane

Stayed 4 nights in Mar 2022

10/10 Excellent

Mariusz Kamil

Liked: Cleanliness, room comfort
Bella-Vistamar:))
Everything fine there just in the kitchen should be more utensils like knifes, chopping board, bigger pans. Very clean accommodation with professional and friendly crew.
Stayed 28 nights in Jan 2022

10/10 Excellent

E

Stayed 3 nights in Feb 2022

8/10 Good

Lisa

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2022

4/10 Poor

Javier

No way a 4 star... more like a 1/2
Its run on a shoe string. The only staff were 2 receptionists and 2 cleaners. Rooms dont have kettles or toasters, we had 1 cup and 1 pint glass hardy anything else. The wifi didn't work. The sunbeds around the pool are a mis match a few new ish ones, rest were so old and filthy. Theres no restaurant or shop as it states on it website. Not worth your hard earn cash, look for something better. You have be WARNED ⚠️
Stayed 8 nights in Feb 2022

6/10 Okay

Michelle

Disliked: Room comfort
Pay for what you get but nice staff
The review: Positives: staff are positive and friendly and i would give them a 9/10. Neg:this is a old outdated hotel, i didnt have wifi in my room, the noises from the other rooms was loud as you could hear furniture scraping up until late hour's (all they have to do us sound proof the bottom of chair and table legs). I was cold the first night, extremely as i couldnt work out how heating worked. Bring your own cooking utensils, washing up liquid etc too. The cleaning staff left my door open and i couldnt find some money i had on the table, im not accusing anyone but im sure i may have had it on the table and why leave my door adjar after cleaning im lucky no other bigger items were missing?? Its very basic and the owners of the hotel really should invest to modernise, new beds/mattresses, better decor,better pillows and duvets but again its ok for a very very short stop. Other positive: next to burger king, and a large type supermarket adjacent to the petrol station. The beach is just opposite and easy to walk to and from places. You can catch the train from the airport to Arryo De Miel and then get a taxi will be alot cheaper than 30eur taxi all the way, which was my mistake or walk is 30 mins from the train station. I have mixed review, sorry i wanted to be more positive for the staff as they are very professional, kind, polite and so helpful with anythings, even if you are feeling stressy about things not working they can at least be okay to talk with you.
Stayed 4 nights in Feb 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Break with friends
Pleasant stay although rooms in definate need of updating.
Stayed 5 nights in Feb 2022

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, room comfort
Excellent Base and Good Value
We are regular clients at Vistamar Hotel. The rooms are fine, the views are good, the price is right. A friendly cat welcomes guests at the entrance. Looking forward to coming again
Stayed 5 nights in Jan 2022

10/10 Excellent

Edward

Stayed 1 night in Jan 2022

8/10 Good

Damian

Liked: Cleanliness, room comfort
Stayed 14 nights in Dec 2021

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Bülent

Business traveler
Disliked: Cleanliness, room comfort
Not clean
Very bad bed and not a very clean room
Stayed 1 night in Dec 2021

10/10 Excellent

Bülent

Stayed 1 night in Dec 2021

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Jason

Stayed 1 night in Nov 2021

8/10 Good

David

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2021

10/10 Excellent

Raymond

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2021

4/10 Poor

Nathan

Business traveler
Disliked: Room comfort
Only if cheap is your highest priority
You get what you pay for. In this case I wish I had paid a bit more. Horrible sound insulation between rooms. Air conditioning was full blast or nothing. Had the feel of being abandoned.
Stayed 2 nights in Oct 2021

10/10 Excellent

Brian

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2021