Ratings based on 244 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom surrey

The Welcome Hotel

Posted May 17, 2015
Pros: Where it is in Marbella. It's in a quiet area but has some lovely restaurants a walk away.
Cons: The price of the Beach Club for guests at the Hotel.
Location: It's a quiet area which suits us, taxis are not far for a short ride to Marbella.
I can not tell you how many times we have been to The Don Carlos Hotel over the past years. We enjoy a 5 day break which we do nothing but soak up the sun and read our books ( or Kindles) . We are now recognised by staff which is a lovely welcome. We can not fault it and have recommended it to our friends who have also enjoyed there stay.
Comment from Hotel Management
May 19, 2015 by General manager, Hotel Management
Dear Mrs. Keith, Thank you very much for your nice words and for your loyalty. I will convey to the staff your comments due that for us are a wonderful motivation to know that our guests feel happy with us. We hope to welcome you soon at Don Carlos Leisure Resort & SPA Yours sincerely, Mª Ángeles Martínez General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel good value

Posted Apr 21, 2015
Long weekend break ... Ongoing works to each club but will be excellent when finished ... Spa service was disappointing and pool bar food average ... However will definitely use again as been before
Comment from Hotel Management
Apr 28, 2015 by JC, Hotel Management
Dear Guest, Thank you very much for your comments which we will take them into account. We really appreciate your loyalty to our resort and we are sure that you will love the new SPA which opening will take place very soon. Please, do not hesitate to get in contact with us for any assistance you could need. Yours sincerely, Mª Ángeles Martínez General Manager.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom süddeutschland

Hervorragend freundliches Personal!!!

Posted Apr 17, 2015
Pros: Wir hatten eine Oasis Suite. Die war Spitzenklasse.
Location: Wir sind in 20 min. Mit dem Taxi nach Marselle gefahren und haben uns den Jachthafen angesehen und extrem Shopping gemacht. Das war toll.
Das Personal war das beste! Immer am Lächeln, und zwar alle! Leider war der Beachclub in Renovierung. Darauf wurden wir bei Buchung nicht hingewiesen, auch der anliegende Nikkibeachclub hat erst im Mai Saison Beginn. Trotzdem wird damit geworben. Das finde ich nicht gut von Expedia. Der beheizte Pool war aber auch super! Gerade da wir es mit dem Wetter nicht so doll erwischt hatten, war der Sprung ins warme Wasser sehr nett zum aufwärmen.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Durham/United Kingdom

excellent sceneries, close to the beach

Posted Mar 9, 2015
Pros: We liked everything about the hotel, Rooms, Style and it's Restaurant where we had had our breakfast.
Cons: hair dryers
Location: There are few Restaurants& cafterias near by.As for the area very close on the resort ground there is plenty to do, swiming /golf and other sport act
Reception and hotel staff and porters were very prompt and welcoming
4 out of 5
Recommended
for Everyone
by A verified traveler

Good surroundings close to beautiful beach

Posted Mar 6, 2015
Even though the hotel is a little dated in places all the staff were lovely and made us feel very welcome. Lots of facilities including heated outdoor pool, tennis courts and spa. Short walk to miles of beautiful sandy beaches. Very clean rooms and good food selection. Looking forward to going there again in the summer to enjoy the outside dining within the complex and better weather.
5 out of 5
Recommended
for Families
by A verified traveler

A great family hotel!

Posted Feb 28, 2015 on Hotels
The best hotel we have stayed in Marbella! If you like to play tennis, this is the place. The heated swimming pool is just great for the month of February. Good breakfast & good restaurant food. Hotel staff are extremely friendly. We had a room upgrade to a deluxe room, with sea & mountain view. Location is extremely good, the Nikki beach is just located at the back of the hotel. We will be back!
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Feb 27, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
Lovely hotel great facilities and restaurant. Breakfast really good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom winchester

Well located . Friendly staff , gym equipment old.

Posted Jan 19, 2015
Nice traditional hotel well located near beach. Drink and food prices are too expensive if they were lower I'm sure more people would stay in hotel instead of eating out . Some of the hotels facilities are starting to look tired and need updating. Friendly staff.
1 out of 5
Recommended
for Everyone
by A verified travelerfrom algarve

Fantastic celebration for new years eve!

Posted Jan 6, 2015
Pros: entertainment, staff, pillows and bed! Breakfast was great. lots of choice,and staff was very quick to clear dirty plates.
Cons: quality of half board menu, quality of dining food, and service.
Location: Marbella is a great place to be, we didn't get a chance to see much this trip,we had lived in the area previously for many years & love it
Hotel was great location,The hotel staff was very friendly and curtious.The room was nice with a nice super king comfy bed and comfy pillows,which I haven't found in other hotels.We booked in to the hotel only for 1 night to celebrate New Years eve,, we booked half board for the stay,everything was was fantastic about the whole stay, except the food and service in the dining room. Half board gave you limited choice off of the menu for a start without paying a supplement, we were shown to our table and it took 15 mins before we were asked for drinks order or given menus.there just didn't seem to be enough staff, at times there was no waiter out .when eventually we did order, no bread was served,so as there was a buffet for the other guests my husband had to help himself to bread,when our starter l did come out it was almost cold, shame because the flavour was nice of the rissotto, the main meal being lamb was tough ,one potato, half a baby carrot,and a bit of something else, not very nice at all.there was no one around to tell,as everybody seemed to be in and out like a circus.we got up & left ,for the bar which was a superb evening,staff was great,jolly,we had complimentry glass champagne and hats & garland for midnight, great 80's music and had a great ol' night dancing away!! great !! just shame about the food!