Dear Nigel,First of all, we want to express our sincerest thanks for sharing your experience. We deeply regret the inconveniences you experienced due to noise and disturbance during your stay. Rest assured that we are taking steps to improve the sound insulation of our rooms and will reinforce our protocols to handle similar situations more swiftly in the future.We understand that rest is fundamental and we apologize for not having met your expectations on this occasion. Your experience matters to us, and we hope to have the opportunity to welcome you back for a more peaceful stay. Warm regards

Hello Marcus,Thank you for taking the time to leave a review. We're thrilled to hear that our staff, especially Angela, made you feel at home. We strive to provide a welcoming atmosphere and it's rewarding to know we've succeeded. Looking forward to welcoming you back soon.Warm regards

Thank you, Justin, for taking the time to provide your feedback. Your input is invaluable to us, and we're pleased to hear about your positive experiences. If you ever decide to visit us again, we look forward to providing you with an even better stay.

Dear Michelle,Thank you for sharing your feedback. We're delighted to hear that you had a great stay and enjoyed our central location and lift access to various areas. Your comments about the pool and relaxed atmosphere are appreciated. We'll certainly consider your input regarding the carpets. We look forward to welcoming you back for another wonderful stay.

Dear Nicholas,We greatly appreciate your feedback.Your insights are valuable to us, and we're pleased to know you enjoyed your stay. If you have any further comments or suggestions, please feel free to share. We hope to have the pleasure of hosting you again in the future.Best regards

Thank you, Simon, for sharing your thoughts.We're delighted to hear that you appreciated our prime location, friendly staff, and clean rooms. While we aim to provide a comfortable stay, we also acknowledge your comments about the rooms needing a little refresh. Your feedback is important to us, and it will assist us in making improvements. We hope to have the pleasure of welcoming you back in the future.Best regards

Dear Marcus,Thank you so much for sharing your wonderful experience at Hotel Fénix Torremolinos!We are delighted to hear that you were pleasantly surprised by your large room with a sea view and balcony. It's great to know that the Air Conditioning worked well and that you found the bed comfortable with clean and soft white bed linen and towels. We take pride in maintaining a high standard of cleanliness and comfort for our guests, and your positive feedback is very much appreciated.We are thrilled to hear that you found our reception staff friendly and that our cleaning ladies provided excellent service with a smile. We will make sure to pass on your kind words to them.It's fantastic to hear that you enjoyed the recently refurbished bathroom, and we are glad to know that you felt safe and comfortable during your stay.Thank you for already booking another stay with us in August! We can't wait to welcome you back for another enjoyable experience.Lastly, we are pleased that you found the lift to street level convenient for easy access to the beach.Thank you for choosing Hotel Fénix Torremolinos, and we look forward to seeing you again soon!

Good afternoon ,We are sorry for his comment and would like to help.What room do you have? , so we will help to solve,at reception we can help, ángela

Thank you for choosing Hotel Fénix Torremolinos. We look forward to seeing you again soon!

Estimado cliente, muchas gracias por dedicar unos minutos para valorar su experiencia , esperando volver a verles ,gracias Saludos,

Thank you very much for taking a few minutes and giving us a pleasant review of our hotel. This helps us to improve.We hope to see you againgreetings ,ángela

Thank you very much, Adam

Dear Seamus Gerard,Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your compliments and we're delighted to hear that you had a very nice stay overall. We would like to address the concerns you raised about the extra charges for late check-out and pool towels. While we understand your perspective, please allow us to clarify that these charges are intended to cover the additional operational costs associated with these services. However, we appreciate your feedback and will take it into consideration as we review our policies to ensure they align with our guests' expectations.We are pleased to note that you found our recent refurbishments appealing, especially the updated bathrooms. Your positive comments are greatly appreciated, as we continuously strive to provide a contemporary and comfortable experience for our guests.We regret that the gym did not meet your expectations. and we apologize if it fell short of the standards you would expect from a four-star hotel. We will review the gym facilities and consider improvements to ensure they are more in line with our guests' needs.Once again, we sincerely appreciate your feedback, as it allows us to better understand our guests' preferences and make necessary adjustments to enhance their experience. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards,

Thank you for your positiv ratin!

Dear Bharat, we are sorry to hear that your stay with us was so negative. As we always do, we will continue to work to improve each of our services.

Thank you michael for your rate!

Dear David, thank you for your kind words and we hope to see you in a near future (just need to be able to look at when you can come and hopefully there will be availability)

Dear CP, thank you very much for your kind words. We are glad you were able to enjoy the good location and the hotel facilities. We appreciate that you have been able to enjoy us repeatedly and hope that you can continue to do so every time you travel to Torremolinos. We look forward to welcoming you back soon.

Thak you for your great review Lynne! Hope to see you in a near future.

Dear Heikki, Greetings from Hotel Palmasol! We would like to thank you for taking the time to share your experience with us during your recent stay. We hope to see you again! Kind regards.

Dear Graham, Thank you for your review! Kind Regards

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thank you so much for your awesome review! It makes us truly happy to learn that you enjoyed your time with us. We look forward to your next visit. Our best regards!

Thank you for your 5 star review! I am delighted that you enjoyed your time with us. I look forward to welcoming you back. Kind Regards

Thank you for your review. Comments like yours motivate us to keep doing our best every day. We look forward to your next visit. Our best regards!

Dear Guest, Thank you for your recent review; I do apologise that there were a few aspects of your stay that did disappoint. I will ensure that feedback is passed on and discussed with the relevant departments. Kind Regards