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out of 3 reviews
“Exeception hotel " one & only perfect hotel "”
The Hotel is only & one hotel ,it was a dream , so expectional . Staff more than friendly.The Room is woow. Food that been served in the hotel so delicious ( Breakfast , room service, pool bar , lobby bar & other resturant). Has an amazing beach with free sun beds for hotel residence only . Give you also an acces to another hotel beach which is also great. Loacation perfect. Cant wait to go back to puento Romano
I have stayed here for 5 nights. Overall it's a great hotel with a nice location. But being one of the leading hotels of the world I was very disappointed that they had only one staff serving the pool and ocean side area. We had to wait almost an hour each time for cold water or any other drinks. When asked, the waiter confirmed that he was the only person serving the entire area. Same applies to bell desk. In the morning they were 30min late when we requested the service a night before. They stated that they had only one bell guy for all morning check outs. We missed breakfast so we won't be late to airport. Overall the staff was great, food good but way overpriced. You rather eat by marina where they have lots of nice restaurants with more reasonable rates.
“Pleasant stay in a romantic setting.”
The hotel grounds are similar to a Caribbean Islands resort: tropical, lush, with Koi ponds, swans, and small streams running through the grounds. The setting is pleasantly romantic. Nevertheless, the suites are small and dated, which is to some extent part of its charm; however, for the cost, more is expected as far as decor and room upkeep; albeit, we visited during the off season, so our cost was less than peak season. Overall, an enjoyable stay at a notable hotel.