All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great loation, town, beach. Good pool area. Clean and friendly. Highly recommended.
Stephen
Stayed 2 nights in Mar 2024
Response from Customer support on Mar 19, 2024
Dear Stephen, Thank you very much for your wonderful review. The entire team is pleased to know that your experience with us has been very important and hopes to have the pleasure of welcoming you back to your reference hotel in our city. Our best regards.
10/10 Excellent
Mary
Dec 30, 2023
Mary
Stayed 6 nights in Dec 2023
Response from Customer support on Jan 2, 2024
Dear Mary, Thank you very much for choosing us during your visit to Fuengirola and for your fantastic rating. We would be very happy if you would come back to our hotel once again. Our best regards.
Dear Mr.John, Thank you very much for sharing with us your great rating. We are glad that you had a wonderful stay and we will be delighted to welcome you again. Our best regards.
10/10 Excellent
Mary
Nov 27, 2023
Mary
Stayed 7 nights in Nov 2023
Response from Customer support on Dec 20, 2023
Dear Mary, Thank you very much for your great rating. We are glad that you had a great experience and we would like to welcome you again soon. Our best regards.
8/10 Good
Mats
Oct 26, 2023
Liked: Cleanliness, staff & service, room comfort
Frukosten var riktigt bra.
Poolområdet var också bra.
Trevlig personal.
Prisvärt
Mats
Stayed 7 nights in Oct 2023
Response from Customer support on Oct 30, 2023
Dear Mats, Thank you very much for your assessment regarding our friendly staff, value for money and other details that you have commented so positively on our hotel. We are glad to know that you had a fantastic experience and we greatly appreciate that you count us back on your next stay in our city. It will be a pleasure to see you again. Our best regards.
África the front desk was very helpful and not ce has good customers service.the hotel has nice location one block from the beach
Abdelilah
Stayed 1 night in Oct 2023
Response from Customer support on Oct 18, 2023
Dear Abdelilah, Thank you very much for your wonderful review, especially your comment about Africa. The whole team is pleased to know that your experience with us has been very satisfactory and we would like to have the pleasure of welcoming you again in your reference hotel in our city. Our best regards.
8/10 Good
Debra
Sep 28, 2023
Debra
Stayed 8 nights in Sep 2023
Response from Customer support on Oct 3, 2023
Dear Debra We appreciate your choice. We are glad that you enjoyed our facilities and services. We are waiting for you to welcome you again. Our best regards.
Had a great stay here. Great location, staff really friendly. We had one of the rooms right next to the pool which was great. Free safe and great air con.
Sarah
Stayed 5 nights in Sep 2023
Response from . on Sep 18, 2023
Thank you very much Sarah, we are happy to know that you have been comfortable in your stay with us, we will always try to make you feel at home. We hope to see you soon. Greetings. Moon Dreams Fuengirola
We have previously stayed at this hotel 6 times (pre pandemic) although this stay is our first since it became Moon Dreams. Spotted one original member of staff from before who was still very pleasant and happy to help. The new staff werent as friendly and we had ta bit of trouble communicating due to the language barrier.
The hotel itself is still a gem. Pool area is fantastic. Breakfast is great too. Our room had a balcony overlooking the pool which was great. The bedroom had been decorated since the new ownership, but the bathroom was tired. Toilet flush button was loose, some tiles and the sink had small cracks - it could have just done with some small repairs/tlc. It didnt affect our holiday though and we will go back again and again. We love Fuengirola and this hotel.
Nicola
Stayed 6 nights in Jul 2023
Response from Customer Support on Jul 29, 2023
Dear Nicola, Thank you very much for being so faithful to our hotel. We are delighted to welcome you once again and appreciate all the positive comments and also your suggestions you make about our staff, facilities and services. We hope to see you again and continue offering you the best experience in this wonderful city. Our best regards.
Dear Kamel, Thank you very much. We appreciate your excellent rating. It is very important for the whole team that makes up this hotel to receive these types of comments that make us work much harder to continue offering the best service to our clients. We would like to welcome you once again. Our best regards.
6/10 Okay
Michael
Mar 6, 2024
Liked: Staff & service, amenities
The hotal is ok for a 2 days trip, pool is great
Michael
Stayed 2 nights in Feb 2024
Response from Customer support on Mar 6, 2024
Dear Michael, Thank you for sharing your comment about your experience in our hotel. We are glad to know that your stay has been so satisfactory. These comments motivate us to continue offering the best services. We look forward to welcoming you on your next visit. Our best regards.
6/10 Okay
Thomas, Rockenhausen
Traveled with family
Jan 8, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Man merkt deutlich dass das Hotel in die Jahre gekommen ist und nur die notwendigen Reparaturen gemacht werden. Trotzdem überzeugt das Hotel durch die Arbeit des Personals.
Thomas
Stayed 6 nights in Dec 2023
Response from Customer support on Jan 16, 2024
Dear Thomas, Thank you for choosing us during your stay in Fuengirola. We are encouraged that the efforts of our staff have left a positive impression on you. Providing exceptional service remains a priority, and your recognition motivates us to continually strive for excellence. Your feedback is very valuable to us, and we will certainly consider your comments as we work to improve both our facilities and the overall guest experience. We look forward to welcoming you back and demonstrating our commitment to providing you with a memorable stay. Our best regards.
8/10 Good
Andreas
Traveled with partner
Jan 7, 2024
Liked: Cleanliness, staff & service
Das Hotel liegt zentral, aber eben auch an einer Hauptstraße. Parkmöglichkeiten sind eher schlecht.
Einkaufsmöglichkeiten gibt es.
Andreas
Stayed 7 nights in Dec 2023
Response from Customer support on Jan 16, 2024
Dear Andreas, Thank you for taking the time to let us know about your recent stay with us. We appreciate your recognition of our centrally located hotel with nearby shopping areas. We understand that the parking options were not as extensive as you wished, but that is why we always indicate on your booking confirmation information about the nearest public car park. We are pleased to hear that you found shopping opportunities nearby. Guest feedback is crucial to our continuous improvement, and we will certainly consider your comments as we strive to improve our services. We look forward to the opportunity to welcome you back, ensuring a pleasant experience. Thank you for choosing our hotel. Our best regards.
Dear Alina, Thank you for choosing us. That you have the best possible experience in our hotel is the most important thing. We regret that this was not on this occasion on 100% of your expectation. We hope that you trust us again during your next stay to offer you the best service. Our best regards
Underbart hotell, nyrenoverat och fräscht, fick ett rum med balkong mot poolen, så hade sol hela dagen, stort plus för AC och kylskåp på rummet.
Jan
Stayed 5 nights in Dec 2023
Response from Customer support on Jan 16, 2024
Dear Jan, Thank you very much for sharing with us your experience about this bedroom location. We are glad that you had a wonderful stay and we will be delighted to welcome you again. Our best regards.
6/10 Okay
Jeanette
Dec 29, 2023
Jeanette
Stayed 3 nights in Dec 2023
Response from Customer support on Jan 2, 2024
Dear Jeanette, Thank you for choosing us. That you have the best possible experience in our hotel is the most important thing. We regret that this time was not on 100% of your expectation. We hope that you trust us again during your next stay to offer you the best service. Our best regards.
Dear Lena, We are glad to know that our daily effort has its reward. Thank you very much for your important rating that makes us move forward always seeking excellence in service and treatment of our customers. It will be a pleasure to welcome you again. Our best regards.
10/10 Excellent
Kerstin
Nov 17, 2023
Kerstin
Stayed 3 nights in Nov 2023
Response from Customer support on Nov 22, 2023
Dear Kerstin, Thank you very much for choosing us and for your fantastic rating. We would be very happy if you would come back to our hotel once again. Our best regards.
6/10 Okay
Kari
Traveled with partner
Nov 8, 2023
Liked: Cleanliness, staff & service
Goot
Kari
Stayed 7 nights in Nov 2023
Response from Customer support on Nov 22, 2023
Dear Kari, Thank you very much for your assessment of our hotel. We are glad to know that you had a nice stay. This rate motives us to continue offering the best services. We look forward to welcoming you on your next visit. Our best regards.
Dear guest, We are glad to know that our daily efforts are rewarded. Thank you very much for your important valuation that makes us move forward always looking for excellence in service and treatment to our customers. It will be a pleasure to see you again. Our best regards.
6/10 Okay
Matti Juhani
Oct 30, 2023
Matti Juhani
Stayed 7 nights in Oct 2023
Response from Customer support on Nov 22, 2023
Dear Matti, We appreciate your choice and great assessment of our charming hotel. We would like to come back this time, if we can meet your full expectations. Our best regards.
Dear Aleksej, Thank you very much for choosing us and for rating our establishment so highly. We hope you visit us again very soon to offer you the best experience in the best place. We are waiting for you in the usual place to welcome you once again. Our best regards.
Dear Anni, Thank you very much for the excellent assessment of our hotel. That you have the best possible experience in our hotel is very important. It will be a pleasure to see you again. Our best regards.
8/10 Good
Anette
Oct 15, 2023
Anette
Stayed 2 nights in Oct 2023
Response from Customer support on Oct 16, 2023
Dear Anette, Thank you very much for choosing us and for your high rating. It will be a pleasure to welcome you back and to meet all your needs once again. Our best regards.
8/10 Good
Veikko
Traveled with partner
Oct 12, 2023
Liked: Cleanliness, staff & service
Huoneessamme oli leveä parivuode, mikä oli mukavaa, tosin patja oli melko kova. Vaatekaappi oli iso, mutta henkareita vain kuusi. Varmaan olisi respasta saanut niitä lisää, jos asia olisi kovasti vaivannut. Aamiainen oli hyvä, mutta vaihtelua tarjontaan olisi kaivannut. t. Veve
Veikko
Stayed 5 nights in Oct 2023
Response from Customer support on Oct 16, 2023
Dear Veikko, We greatly appreciate your opinion and we are delighted that you had a good stay at our hotel. We will take into account your comment about the suggestion you informed and not allowing your experience to be seamless. We would like to welcome you back and be able to fulfill them on your next visit to our city. Our best regards.
10/10 Excellent
Petri
Oct 9, 2023
Petri
Stayed 4 nights in Oct 2023
Response from Customer support on Oct 30, 2023
Dear Petri, Thank you very much for choosing us and for your fantastic rating. We would be very happy if you would come back to our hotel once again. Our best regards.
8/10 Good
Chantal
Oct 4, 2023
Chantal
Stayed 1 night in Sep 2023
Response from Customer support on Oct 5, 2023
Dear Chantal, Thank you very much for choosing us and for rating our establishment so highly. We hope you visit us again very soon to offer you the best experience in the best place. We are waiting for you in the usual place to welcome you once again. Our best regards.
Todella siisti ja mukava hotelli, jossa oli allas sisäpihalla ja hyvä runsas aamiainen ja muutenkin hyvää ruokaa tarjottavana, lähellä keskustaa ja rantaa.
Hannu
Stayed 4 nights in Sep 2023
Response from Customer support on Sep 25, 2023
Dear Hannu, Thank you very much for your rating. We are glad to know that your stay at our hotel provided you with that comfort and perfect details that you needed to make it an unforgettable experience. We are waiting for you to enjoy our services again. Our best regards.
Love staff and nice, comfortable room. Good for the price! Perfect location
Maja
Stayed 1 night in Aug 2023
Response from Customer Support on Sep 6, 2023
Dear Maja, Thank you very much for your assessment about our love staff, comfortable room and our value for money that you have commented so positively on our hotel. We are glad to know that you had a fantastic experience and we greatly appreciate that you count us back on your next stay in our city. It will be a pleasure to see you again. Our best regards.
Loistava sijainti, hyvä iso uima-allas ja ystävällinen henkilökunta :) Huone aika pienehkö, mutta sopi ihan hyvin muutamaksi yöksi.
Emmi
Stayed 1 night in Aug 2023
Response from Customer Support on Aug 23, 2023
Dear Emmi, Thank you very much for choosing us and appreciating our great location or good big pool and, above all, what distinguishes us, our treatment of the staff that you have liked so much. We loved helping you meet all your expectations during your stay in this wonderful city. We wish to see you again. Our best regards.
8/10 Good
nicolaj
Aug 15, 2023
Liked: Cleanliness, staff & service, room comfort
Fint ophold
Hotellet lå placeret fint et lidt roligere sted. Stedet var lidt slidt at se på, men alt var funktionelt. Vi havde savnet lidt bedre senge og ikke en AC unit der blæser direkte ned på én. Personalet var flinke og imødekommende. Morgenmadsbuffet var hvad man kunne forvente af en morgenmadsbuffet.
nicolaj
Stayed 7 nights in Aug 2023
Response from Customer Support on Aug 16, 2023
Dear Nicolaj, Thanks for sharing your comment. We are glad to know that, despite the detail that you indicate and of which we took note, you were able to enjoy a stay as you deserve. We hope that you trust us again on your next stay to offer you the best service. Our best regards.
Dear Ernst, We regret that your experience has not been as desired. Every day we strive and work to offer quality services and attention to our guests so that their stay is memorable. We regret that on this occasion your experience has not been the same as for the rest of our clients. It would be a pleasure to welcome you again and show you that we are qualified to offer it to you. Our best regards.
8/10 Good
Pipsa
Jul 31, 2023
Liked: Cleanliness, staff & service
Pipsa
Stayed 7 nights in Jul 2023
Response from Customer Support on Aug 7, 2023
Dear Pipsa, Thank you very much for choosing us and for your fantastic evaluation. We would be very happy if you come back to our hotel again. Our best regards.
Dear guest, We appreciate your choice and assessment of our hotel. We are glad that you enjoyed our facilities and services. We are waiting for you to welcome you again. Our best regards.
8/10 Good
Emmanuel
Traveled with family
Jul 18, 2023
Liked: Cleanliness, staff & service
.
Emmanuel
Stayed 7 nights in Jul 2023
Response from Customer Support on Jul 19, 2023
Dear Emmanuel, Thank you very much for your great score. We are glad you had a great experience and hope to see you again soon. Our best regards.
Dear Riikka, Thank you very much for choosing us and for your fantastic evaluation. We would be very happy if you come back to our hotel again. Our best regards.
8/10 Good
Juha
Jun 2, 2023
Liked: Staff & service, room comfort
Loistava
Juha
Stayed 7 nights in May 2023
Response from Customer Support on Jun 19, 2023
Dear Juha, Thank you for sharing your comment about your experience in our hotel. We are glad to know that your stay has been so satisfactory. These comments motivate us to continue offering the best services. We look forward to welcoming you on your next visit. Our best regards.
Dear Risto, Thank you very much for choosing us and for your fantastic evaluation. We would be very happy if you come back to our hotel again. Our best regards.