Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire

Great hotel within tropical gardens close to beach

Posted Jul 28, 2015
Pros: The resort layout is well designed, the plaza gave focus for the evening. The gardens are interesting and fabulous. The Tennis courts are great.
Cons: On arrival, the attention to the details could have been better, it didn't make a good first impression.
Our experience didn't get off to a good start. The rooms key cards didn't work, which meant going back to reception. An additional bed (which had been requested wasn't in the room) another call to reception. When it did arrive, it took another call for the bedding to arrive. The porter delivered our laggage, he showed us around the room, explained the safe, air-conditioning, WiFi Nexus tablet, I pod etc. He mentioned the hotel was very busy and suggested we make reservations for dinner, if we wanted to eat at one of the resorts many restaurants. We followed his advice and spoke to the concierge who in turn was to book our selected venues and inform us by leaving a note in room. That didn't happen. Again another trip to reception for an apology and explanation and to be informed they had been too busy! However, once those issues had been addressed the stay was great. The hotel grounds are beautiful, well cared for tropical gardens, meandering paths and a bubbling stream running down towards the beach. The pools were clean. The breakfast offered a massive variety to select from, the quality was very good. The restaurants cater for many different tastes. We experienced the Del Mar, Sea grill, Thai Gallery, Serafina, Bibo and Rachels (poolside bar) all food was enjoyable. We played tennis, hiring court and rackets at the resort, the facilities were excellent, if a little expensive. The rackets hired were poor quality, take your own if you like to play. Staff were pleasent
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2015
Beautiful and great location. Very pricey for food and drinks
4 out of 5
Recommended
for Families
by A verified traveler from Danmark

Ferie i lavt gear

Posted Jul 17, 2015
Pros: Indretningen af værelserne er moderne og ikke skrabet, som et hotelværelse ofte er. Jeg føler mig velkommen og ventet.
Cons: Den smukke have trænger til en kærlig hånd
Location: Skøn strand og gode restauranter på og omkring hotellet. Hyggelig strandpromonade hvor man enten kan leje en cykel eller gå en tur.
Dejligt hotel med absolut bedste placering på stranden. Servicen er i højsædet og børn er meget velkomne.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2015
Service parfait, chambres spacieuses, nourriture de qualité. A recommander sans hésitation.
5 out of 5
Recommended
for Everyone
by A verified traveler from Somerset, UK

The Best Just Got Better

Posted Jul 6, 2015
Pros: The village-type setting is quiet and attractive. Great breakfast.
Cons: The Beach Club pool rules could be better enforced: a minority reserved sunbeds and some children were noisy for overlong periods.
Location: Great location, roughly mid way between Puerto Banus and Marbella; both towns are within walking distance along the excellent seafront promenade.
We have always enjoyed the Puente Romano but the addition of new restaurants in the centre of the "Plaza Village" and a new, lively bar area elevates it to a new level. In the evening, the central area used to be very quiet and the old restaurants were uninspiring. Now, the centre is buzzing: it gives residents a compelling reason, several compelling reasons, to use the hotel restaurants rather than travel further afield. We tried 3 of them (I think there are 6) and they were all very good indeed. Whilst the prices were not cheap, the food offered good value for money, such was its quality. Our only disappointment was that the double we had booked was very small: we were unable to open the wardrobe doors without them banging against the bedside table, there was barely room for the easy chairs supplied and it was impossible to sit on the toilet without one's legs hard against the wall opposite. We paid an extra E90 per night to upgrade to a suite.
5 out of 5
Recommended
for Couples
by A verified traveler from staffordshire

Wonderful place

Posted Jul 6, 2015
Pros: Everything. It had a great feel.
Location: It's slightly off the main road halfway between Marbella and puerto Banus and right onto the beach.
Staying at the Puente Romano feels like being in hotel room in a Spanish village. We had a very contemporary beautifully decorated room in one of the small buildings that was similar to having your own apartment. The bathroom was huge. Very up to date technology with sensor lights as you move to different zones in the room. Breakfast was fabulous with lots of choice of excellent quality food. The gym was a very good size with plenty of equipment. The choice of restaurants cannot be faulted. Several pools to choose from and right onto the beach too. All of the staff were very friendly and always greeted us if we were passing. We will definitely be coming back.
5 out of 5
Recommended
for Couples
by A verified traveler from Hoofddorp

Fantastisch hotel op een fantastische locatie

Posted Jun 23, 2015
Pros: De opzet van het hotel, de bediening, de restaurants, locatie, na uitchecken een kamer krijge om te douchen en op te knappen voor de vlucht terug.
Cons: We hadden een junior suite en we hadden graag een koffiezet apparaat op de kamer gehad.
Location: Puerta Banus, uitgaan en hele dure jachten in de haven, en Marbella. Super om uit te gaan, maar je kan ook de rust opzoeken.
Een mooi hotel direct aan de middelandse zee. Heerlijk genieten van goede service, lekker eten (incl. Een twee sterren restaurant), het is niet zo'n standaard resort, maar het komt veel kleinschaliger over. Op het strand en bij t zwembaden worden handdoeken voor je neergelegd als je aankomt. Top. Het enige minpuntje is dat er maar een strook van 40 meter was waar geen rotsen in de zee lagen. Maar dat is maar een detail. Wij gaan september weer!
5 out of 5
Recommended
for Everyone
by A verified traveler from southampton

Gorgous hotel with a fantastic location

Posted Jun 10, 2015
Fantastic hotel with beautiful decor and fabulous restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler

A super hotel! Super layout, restaurants onsite

Posted May 6, 2015
Pros: Everything!
Cons: Very little. Even with building work going on the impact was minimal.
We had a fantastic time. Hotel staff could not be more accommodating. The room was spacious, comfortable and very well maintained. When we ate at some of the various restaurants on site the quality of food was outstanding. I would recommend this hotel without question. No need to move - full relaxation with all needs met onsite.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted May 4, 2015
Great stay - very relaxing. Good location close to beech and boardwalk. Great pool. Very good efficient and friendly staff. Good food. Pricey but in this case you get what you pay for.