3 outdoor pools

Reviews of Ocean House Costa del Sol, Affiliated by Meliá

4 out of 5
Ocean House Costa del Sol, Affiliated by Meliá
Calle de Salvador Allende 45, Torremolinos, Malaga

Reviews

8.6

Excellent

Rating 10 - Excellent. 386 out of 813 reviews" "
Rating 8 - Good. 318 out of 813 reviews" "
Rating 6 - Okay. 77 out of 813 reviews" "
Rating 4 - Poor. 21 out of 813 reviews" "
Rating 2 - Terrible. 11 out of 813 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was good. Junior suite was small and ground floor noisy and smoky if slider to balcony was open.
Stayed 21 nights in Feb 2024

6/10 Okay

EDWARD

Traveled with partner
Window would not close properly and heard the wind whistling all night. Breakfast buffet was great. Dinner not so great. Very minimal lightning in room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kelvin Derrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very friendly help staff
Stayed 7 nights in Feb 2024

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fabulous experience to stay here for 5 nights to celebrate my Dad's 90th birthday. We couldn't fault the place and the staff were extremely attentive and pleasant, they really go the extra mile and you truly feel welcome. Would highly recommend.
Stayed 5 nights in Jan 2024
Response from Gabriela Ázara, Guest Experience Coordinator on Feb 8, 2024
Dear Glen, Thank you so much on behalf of the entire team for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for spending part of your time to rate our establishment and its services with 5/5. We cannot be happier for receiving your feedback and knowing that your expectations have been fulfilled, highlighting our friendly staff. Comments like yours motivate us and help us to work hard day by day in order to offer the best service to our guests.We will be looking forward to welcome you back.Kindest regards,Gabriela ÁzaraGuest Experience Coordinator

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness, amenities
Avrage hotel average breakfast rooms are standard bathroom clean nothing more to add
Stayed 2 nights in Jan 2024
Response from Gabriela Ázara, Guest Experience Coordinator on Feb 8, 2024
Dear Anthony, Thank you so much on behalf of the entire team for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for spending part of your time to rate our establishment and its services with 3/5. We will be looking forward to host you again anytime soon! Kind regards,Gabriela ÁzaraGuest Experience Coordinator

10/10 Excellent

Luke

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, great location by the beach. Enjoyed my stay looking forward to my return later in the year.
Stayed 3 nights in Jan 2024
Response from Gabriela Ázara, Guest Experience Coordinator on Feb 8, 2024
Dear Luke, Thank you so much on behalf of the entire team for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for spending part of your time to rate our establishment and its services with 5/5. It pleases us knowing that you have enjoyed your stay with us, highlighting our great location and friendly staff. We will be looking forward to host you again anytime soon! Kind regards,Gabriela ÁzaraGuest Experience Coordinator

8/10 Good

Gerard

Stayed 2 nights in Dec 2023
Response from Gabriela Ázara, Guest Experience Coordinator on Feb 8, 2024
Dear Gerard, Thank you so much on behalf of the entire team for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for spending part of your time to rate our establishment and its services with 8/10. We will be looking forward to host you again anytime soon! Kind regards,Gabriela ÁzaraGuest Experience Coordinator

8/10 Good

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Lovely hotel in a great location, rooms were a little basic and could do with some updating, but comfortable and clean. Breakfast had a good selection but hot food was always cold so had to use the microwave. I would stay here again though
Stayed 3 nights in Nov 2023

10/10 Excellent

Mark

Stayed 3 nights in Nov 2023
Response from Gabriela Ázara, Guest Experience Coordinator on Feb 8, 2024
Dear Mark, Thank you so much on behalf of the entire team for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for spending part of your time to rate our establishment and its services with 5/5. We will be looking forward to host you again anytime soon! Kind regards,Gabriela ÁzaraGuest Experience Coordinator

10/10 Excellent

Sally Elizabeth

Stayed 4 nights in Nov 2023
Response from Gabriela Ázara, Guest Experience Coordinator on Nov 13, 2023
Dear Mrs. Sally,Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for dedicating part of your time to rate us with a 10!It pleases us knowing that we have fully met your expectations.We hope to host you again.Best regards

10/10 Excellent

Eugen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and great music!
Amazing stay, great good and excellenr music! Keeep it up!
Stayed 3 nights in Nov 2023
Response from Gabriela Ázara, Guest Experience Coordinator on Nov 12, 2023
Dear Eugen, Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for dedicating part of your time to share your positive impressions with us. It pleases us knowing that you had and amazing stay and that we were able to fully met your expectations. We look forward to hosting you again!Kind regards,

8/10 Good

TARA

Stayed 9 nights in Oct 2023
Response from Gabriela Ázara, Guest Experience Coordinator on Nov 2, 2023
Dear Tara, Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination, and for dedicating part of your time to rate positively your stay with us.We look forward to welcoming you again!Kindest regards,Gabriela ÁzaraGuest Experience Coordinator

6/10 Okay

Paul

Disliked: Staff & service, room comfort
Not a 4 star hotel from a comfort point. nice pool
Spacious room, bed uncomfortable for a 4 star. Made a few basic requests which were not completed by the staff- disappointing. More like a 3 star from a comfort point of view in the hotel. Has nice pool, and great access to beach. Gym is also good.
Stayed 3 nights in Oct 2023
Response from Gabriela Ázara, Guest Experience Coordinator on Nov 2, 2023
Dear Paul,Thank you very much for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination in Torremolinos, and for dedicating part of your time to share your impressions about your recent stay with us.It pleases us knowing that you enjoyed our location, the spacious room and the gym. On the other hand, we are sorry to hear about your impression on the comfort of our hotel.We always try to provide excellent service to our guests, if this was not the case, we apologize and will take the necessary steps to ensure that this does not happen again.We hope you can give us one more chance to serve you as you deserve on a future occasion.Kind regards,

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Torremolinos stay
Nice hotel in great location pool are and all communal areas are really nice and well kept breakfast is also very good lots of choice. I just felt the room we stayed in let the hotel down slightly 2 single beds pushed together not even attached is not good enough nearly fell down the middle twice and no tea making facilities in room
Stayed 4 nights in Oct 2023
Response from Gabriela Ázara, Guest Experience Coordinator on Oct 23, 2023
Dear Joe, Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá and for dedicating part of your time to write a review about your recent stay with us. It pleases us knowing that you found it nice here, highlighting our location, the pool area, the facilities in general and the breakfast buffet. Were sorry to hear about your impression on the room. We always try to provide a service with excellence to our guests, if this was not the case, we apologize and will take the necessary steps to ensure that this does not happen again.We hope to be able to host you again. Kindest regards,

10/10 Excellent

Eoin

Stayed 9 nights in Oct 2023
Response from Gabriela Ázara, Guest Experience Coordinator on Oct 21, 2023
Dear Eoin, Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá and for rating us with a 10 out of 10.It pleases us knowing that we have fully met your expectations. We look forward to hosting you again. Kindest regards,

10/10 Excellent

Tom

Stayed 4 nights in Oct 2023
Response from Gabriela Ázara, Guest Experience Coordinator on Oct 21, 2023
Dear Tom, Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá and for rating us with a 10 out of 10.It pleases us knowing that we have fully met your expectations. We look forward to hosting you again. Kindest regards,

10/10 Excellent

Arshia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Beautiful place great staff
Stayed 1 night in Oct 2023
Response from Gabriela Ázara, Guest Experience Coordinator on Oct 14, 2023
Dear Arshia, Thanks for choosing Ocean House Costa del Sol Affiliate dby Meliá and for dedicating part of your time to write a positive review about your recent stay with us. Were glad you liked it here, highlighting our location, the facilities and our great staff!We look forward to hosting you again!Kindest regards,

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most perfect stay
The most wonderful stay! We have never stayed in a nicer hotel. It’s spotless, the cleaners are always cleaning reception, the room, everything! The bedroom was huge too. The hotel booked us a taxi to the airport when leaving so it was stress free :)
Stayed 5 nights in Sep 2023
Response from Gabriela Ázara, Guest Experience Coordinator on Oct 11, 2023
Dear Sophie,Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for dedicating part of your time to write such an amazing review about your recent stay with us. It pleases us knowing that you had a perfect stay at our hotel, highlighting our location, its cleanliness and the helpful staff. We will be looking forward to welcome you again to keep creating good memories together!Kind regards,

2/10 Terrible

Carolina

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Horrible experience!!! Do not stay in this hotel. It’s very expensive for the quality and accommodations you get for your money. We supposedly booked a suite and it looked like a hospital room. When we complained they said that all rooms were the same. The bed was HARD as a rock, the A/C was hot, floors were so dirty our soles were black, there was dust all over the curtains and the bathroom was tiny and didn’t even have a shower cap. No toiletries and no amenities. When we let the front desk know about everything they said that all rooms were the same. We prepaid for the breakfast buffet and never used it because the first day we went everything smelled horrible and the cups had a nasty egg smell as if they didn’t wash them properly. We were disgusted and couldn’t eat. This is DEFINITELY not a 4 star property. Horrible experience and not up to Melia standards. I’m sure Melia will cancel the affiliation soon. I stayed with my mom and we tried to get back to the room as late as possible just to not spend one unnecessary minute in the room.
Stayed 4 nights in Sep 2023
Response from Guest Experience Manager on Oct 7, 2023
Dear Carolina, First of all, we would like to thank you on all the entire team behalf for choosing Ocean House Costa del Sol as your holiday destination. We regret having not met with all your expectations and knowing that your experience was not satisfactory. Attending to the reception team words, we would like to remark that all rooms in the hotel are the same regarding to space and distribution. Of course we would had been delighted to offer you another room if you are not comfortable with the first allocation, as the most importan think for us is your enjoyment. We would also like to comment that we have bathroom amenities that we always provide upon request. At the same time, we are really sorry for knowing that our breakfast service was not to your liking since is one of the best valued points by our customers reviews. It will be a truly pleasure to have a second chance and welcome you back in order to change a bad impression with which you have left this time our establishment. Best regards

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel. We’ve stayed there lots of times and the rooms are all lovely but this time the air conditioning was unbearably loud. The pool is amazing and the overlook to the beach is fabulous. There’s music in the afternoon at the lower pool that’s really lively so if you want quiet, it’s not for you.
Stayed 2 nights in Sep 2023
Response from Gabriela Ázara, Guest Experience Coordinator on Oct 6, 2023
Dear Debbie, Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for dedicating part of your time to write a positive review about your recent stay with us. It pleases us knowing that you have been here quite a few times and that you keep coming to our gorgeous hotel, highlighting our entertainment activities and the pool area.We will be looking forward to host you again next year!Best regards,

8/10 Good

andy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very busy area with beaches. Location is perfect. Hotel needs a major refresh. Mattress was terrible and the whole facility needs some work.
Stayed 2 nights in Sep 2023
Response from Gabriela Ázara, Guest Experience Coordinator on Oct 6, 2023
Dear Andy,Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for dedicating part of your time to write a review about your recent stay with us. Were glad you liked our location. Best regards,

10/10 Excellent

Ruth

Stayed 6 nights in Sep 2023
Response from Gabriela Ázara, Guest Experience Coordinator on Sep 26, 2023
Dear Ruth,Thank you for choosing Ocean House Costa del Sol Affiliated by Meliá, and for taking the time to positively evaluate your stay with us.We hope to welcome you again!Kind regards,

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Gabriela Ázara, Guest Experience Coordinator on Sep 26, 2023
Dear Adam,Thank you for choosing Ocean House Costa del Sol Affiliated by Meliá, and for taking the time to positively evaluate your stay with us.We hope to welcome you again!All the best,

6/10 Okay

Jo

Liked: Cleanliness, staff & service
All in all a nice hotel and in a great area. Sadly I think the hotel is in need of a bit of maintenance to justify its 4 star status and its price tag. The communal areas are all beautiful, clean and well kept. The room itself however let the hotel down. The beds are very hard (although several toppers were added which helped), the bathrooms are tiny and featured black mould and badly cracked paint/grout. Basic things like a box of tissues and enough coat hangers were missing. The staff were generally great.
Stayed 7 nights in Sep 2023
Response from Gabriela Ázara, Guest Experience Coordinator on Sep 26, 2023
Dear Jo,Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for dedicating part of your time to write us a review about your stay. Were glad you liked the hotel in general, our location, the cleanliness, the communal areas and the great staff. Kind regards,

10/10 Excellent

Paul

Stayed 4 nights in Sep 2023
Response from Gabriela Ázara, Guest Experience Coordinator on Sep 26, 2023
Dear Paul,Thank you for choosing Ocean House Costa del Sol Affiliated by Meliá, and for taking the time to positively evaluate your stay with us.We hope to welcome you again!Kind regards,

4/10 Poor

Neil

Disliked: Property conditions & facilities, room comfort
Overpriced, overcrowded and understaffed
Hotel was very nice, front desk staff also very nice. But not clean or maintained. Seemed overcrowded and understaffed. Breakfast buffet was very poor, large selection but food was low quality and cold. Coffee machine was out of order. Very disappointing, especially bearing in mind the cost of the stay.
Stayed 2 nights in Sep 2023
Response from Gabriela Ázara, Guest Experience Coordinator on Sep 26, 2023
Dear Neil, Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for dedicating your time to write a review about your stay. We regret that we were unable to meet your expectations during your experience with us. All comments shared by customers are always taken into account in order to continue improving our services and thus ensure the excellent service that characterizes us on the Costa del Sol.We hope you will consider the option of visiting us again in the future and continue to enjoy this experience together.Kind regards,

10/10 Excellent

Julian, Little Ferry

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels is beautiful and within walking distance from the good places too eat. It is very convenient except for parking.
Stayed 2 nights in Aug 2023
Response from Guest Experience Coordinator on Aug 30, 2023
Dear Julian,Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for taking part of your time to write a positive review.We look forward to host you again. Kind regards,Gabriela ÁzaraGuest Experience Coordinator

10/10 Excellent

Kristín

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a great location. The hotel looks exactly like it does in the pictures. The pool is very nice, the food is good too and the staff very friendly and hardworking. My only complaint is the rules regarding the sunbeds - it refrains families to eat breakfast together.
Stayed 3 nights in Aug 2023
Response from Guest Experience Coordinator on Aug 30, 2023
Dear Kristin,Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for taking part of your time to write a positive review. Were glad that we have met your expectations, highlighting our location, the pool area, the buffet quality and the friendly staff.We look forward to host you again. Kind regards,Gabriela ÁzaraGuest Experience Coordinator

10/10 Excellent

Joanne Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, caters for all.
Stayed 5 nights in Aug 2023
Response from Guest Experience Coordinator on Aug 30, 2023
Dear Joanne,Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for taking part of your time to write a positive review. Were glad that we have met your expectations.We look forward to host you again. Kind regards,Gabriela ÁzaraGuest Experience Coordinator

10/10 Excellent

Ganah

Liked: Staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2023
Response from Guest Experience Coordinator on Aug 11, 2023
Dear Ganah, Thank you very much for making a review about your stay at Ocean House Costa del Sol Affiliated by Meliá.We pleased to know that we have fully met your expectations! Thank you very much for choosing us!We look forward to host you again anytime soon!Kind regards.

10/10 Excellent

Ross

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Ocean House. Best hotel there. Staff excellent, great entertainment, modern rooms, very clean and right on the beach. 5-10 min walk to Benalmádena marina. Just book it!
Stayed 7 nights in Jul 2023
Response from Guest Experience Coordinator on Aug 11, 2023
Dear Ross, Thank you very much for making a review about your stay at Ocean House Costa del Sol Affiliated by Meliá highlighting our location, the facilities, the staff members and the entertainment program offered!We pleased to know that we have fully met your expectations! We look forward to host you again anytime soon!Thanks for choosing and recommending us!Kind regards.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Guest Experience Coordinator on Aug 11, 2023
Dear Guest, Thanks for making a review about your stay at Ocean House Costa del Sol Affiliated by Meliá. We pleased to know that we have fully met your expectations!We hope to host you again soon!Kind regards.

8/10 Good

Nila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Guest Experience Coordinator on Aug 11, 2023
Dear Nila,Thanks for taking your time to rate your stay at Ocean House Costa del Sol.We hope to be able to welcome you again!Kind regards.

10/10 Excellent

Hassan

Stayed 7 nights in Jul 2023
Response from Guest Experience Coordinator on Aug 11, 2023
Dear Hassan, Thanks for making a review about your stay at Ocean House Costa del Sol Affiliated by Meliá. We pleased to know that we have fully met your expectations!We hope to host you again soon!Kind regards.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely time
Stayed 5 nights in Jul 2023
Response from Guest Experience Coordinator on Aug 11, 2023
Dear Paul,We are pleased to know that you had a lovely time at Ocean House Costa del Sol Affiliated by Meliá.We hope to be able to welcome you again!Kind regards.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Guest Experience Coordinator on Aug 11, 2023
Dear Christopher,We are pleased to know that we have fully met your expectations at Ocean House Costa del Sol Affiliated by Meliá, highlighting our staff members and the cleanliness of the hotel! We hope to be able to welcome you again!Kind regards.

8/10 Good

Gemma

Stayed 4 nights in Jun 2023
Response from Guest Experience Coordinator on Aug 11, 2023
Dear Gemma, Thanks for making a review about your stay at Ocean House Costa del Sol. We look forward to host you anytime soon!Kind regards.

6/10 Okay

Steve

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Guest Experience Coordinator on Aug 11, 2023
Dear Steve,Thanks for taking your time to rate your stay at Ocean House Costa del Sol.We hope to be able to host you again!Kind regards.

8/10 Good

John

Stayed 7 nights in Jun 2023
Response from Guest Experience Coordinator on Aug 11, 2023
Dear John, Thanks for making a review about your stay at Ocean House Costa del Sol. We look forward to host you anytime soon!Kind regards.

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel very clean with lovely staff
Stayed 10 nights in Jun 2023
Response from Guest Experience Coordinator on Aug 11, 2023
Dear Valerie,We are pleased to know that we have fully met your expectations at Ocean House Costa del Sol Affiliated by Meliá, highlighting our staff members and the cleanliness of the hotel! We hope to be able to welcome you again!Kind regards.

6/10 Okay

Thomas

Stayed 6 nights in Jun 2023
Response from Guest Experience Coordinator on Aug 11, 2023
Dear Thomas,Thanks for taking your time to rate your stay at Ocean House Costa del Sol.We hope to be able to host you again!Kind regards.

10/10 Excellent

anna

Stayed 3 nights in Jun 2023
Response from Guest Experience Coordinator on Aug 11, 2023
Dear Anna, Thanks for making a review about your stay at Ocean House Costa del Sol Affiliated by Meliá. We hope to host you again soon!Kind regards.

6/10 Okay

WILLIAM

Stayed 11 nights in May 2023

8/10 Good

Maritza

Stayed 3 nights in May 2023

10/10 Excellent

Rosemin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, staff are very helpful, I would definitely stay here again.
Stayed 2 nights in May 2023

10/10 Excellent

anemarie

Stayed 6 nights in May 2023

8/10 Good

Aisling

Stayed 7 nights in May 2023

10/10 Excellent

Kerry

Stayed 5 nights in May 2023

8/10 Good

David

Stayed 3 nights in May 2023
Response from Kevin Aragonés Saavedra on May 27, 2023
Dear David,Thank you so much for taking part of your time to share your kind review regarding your last experience lived at Ocean House Costa del Sol Affiliated by Meliá.We will be more than delighted to welcome you back and keep creating memories together.Best Regards,Kevin Aragonés SaavedraGuest Experience Manager

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Kevin Aragonés Saavedra on May 25, 2023
Dear Emma,Thank you so much for having taken part of your time to share your lovely rating regarding your last experience lived at Ocean House Costa del Sol Affiliated by Meliá.We will be looking forward to welcome you back soon and keep enjoying this vibrant experience together.Best Regards,Kevin Aragonés SaavedraGuest Experience Manager