Indoor pool, outdoor pool, sun loungers

Reviews of Aparthotel Monarque Sultán

4 out of 5
Aparthotel Monarque Sultán
Calle Arturo Rubenstein, s/n, Marbella, Malaga

Reviews

8.4

Very Good

Rating 10 - Excellent. 134 out of 374 reviews" "
Rating 8 - Good. 175 out of 374 reviews" "
Rating 6 - Okay. 46 out of 374 reviews" "
Rating 4 - Poor. 15 out of 374 reviews" "
Rating 2 - Terrible. 4 out of 374 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, room comfort
Stayed 9 nights in Sep 2023

10/10 Excellent

Gaylene

Liked: Cleanliness, room comfort
Peaceful and pleasant
Loved my hotel apartment with all the kitchen appliances… especially the oven. Had a wonderful view of the back garden and pool and trail down to beach. A perfect location steps from the main bus route , the beach, supermarket and restaurants. Very beautiful restaurant and bar in hotel. Close to beach without the noise from the beach and situated on a beautiful tree lined boulevard. I would definitely come back and stay here .
Stayed 3 nights in Feb 2023

10/10 Excellent

Niall

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything

8/10 Good

Sean

Traveled with group
Liked: Cleanliness, room comfort
Very good cleaning staff excellent
Stayed 5 nights in Nov 2022

2/10 Terrible

Bassam

Disliked: Cleanliness, room comfort
The place is more as an apartment and doesn't provide the service of a 4 stars hotel. The safe was rented. No slippers or robe bath. No water no coffee. No staff to help with the bags or to serve the rooms.
Stayed 2 nights in Jan 2022

8/10 Good

Laureen

Liked: Cleanliness, room comfort
Overnight in Marbella
Very spacious apartment. Great location - walk to the beach/town Great value.
Stayed 1 night in Dec 2021

6/10 Okay

Katri

Traveled with family
It was okay, just lacking in vibes, outlook, customer service and good vibes. Great location and other than that, it had everything going for it!
Stayed 6 nights in May 2021

10/10 Excellent

Shamim

Traveled with group
Liked: Cleanliness, room comfort
The location
The atmosphere and the location is perfect . The hotel staff are very nice and neat and clean.
Stayed 2 nights in Oct 2021

10/10 Excellent

Abbie

Traveled with group
Liked: Amenities, property conditions & facilities
Very nice and affordable hotel. Only a 5 minute walk to beach and very clean
Stayed 4 nights in Sep 2021

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, room comfort
Good location
Large apartments well equipped kitchen with fridge microwave dishwasher and washing machine. Huge balcony but in the shade all day. Pool wasnt in use in October but used the spa pool. You have to purchase swimming caps at €1.50
Stayed 4 nights in Oct 2020

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, very convenient apartment. Excellent location near a beach and close to an old town. Positive impression was slightly spoiled by a requirement to pay separately for using safe box installed in the room.
Stayed 10 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed at this property before so there were no surprises. As like most places on this part of the coast the buildings are quite dated from back in the heyday, so don’t expect anything modern or new. The Monarque Sultán is comfortable, has large apartment/rooms and is in a nice location with proximity to the old town and the beachfront promenade. They try to keep it in very good condition.
Stayed 5 nights in Feb 2020

10/10 Excellent

Roberto, Miami fl usa

Traveled with family
Liked: Cleanliness, amenities
Close to beach and restaurants geografical posicion is Good
Stayed 8 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location and great value. Limited sun on terrace depending on your room. Can be noisy from adjacent apartment.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 10 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean pleasant surroundings staff helpful. cleaning of te apartment was done daily and left perfect.
Stayed 9 nights in Jun 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room I was given, on the 5th floor, it was really dirty, disappointing ,certainly not 4*.I called reception to ask for an alternative. The uninterested man at the tatty reception just gave me keys to go and look at 2 other rooms myself. We moved to a nicer room, though it was barely 4*.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the most important fact that makes us want to return again and again. Is the excellent staff attitude to customers. SPECIAL MENTION about Juan. I all aspects of our contact with him, he has been very helpful.. Kind Regards Mr Mrs Doug Tennant.
Stayed 11 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about it. We had a beautiful spacious apartment, the whole place was spotlessly clean and all the staff were exceptionally friendly and helpful It was overall a great place to stay and in an excellent location.
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff nice and clean,good pools inside and out.Great location for sea front
Stayed 7 nights in Apr 2019

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location
Lovely property, if a little tired. Great pool area but not heated so way too cold to use. Food in restaurant was a very good standard and reasonable for the area. Great location. Beds very uncomfortable and z bed was not fit for purpose so nobody slept well. Friendly staff throughout but bar staff could try a little harder though by no means rude. Good value for price paid.
Stayed 7 nights in Apr 2019

8/10 Good

Jack

Business traveler
Liked: Cleanliness, amenities
Needs refurbishment, and the furniture makes too much noise when you move it, you can here the furniture been moved around in other apartments so it wakes you up!
Stayed 3 nights in Apr 2019

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel in an excellent location. Room were very spacious and well equipped. Would recommend
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveler

Stayed 7 nights in Jan 2019

8/10 Good

Elizabeth, Toronto Canada

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
At first the apartment felt dated, but we soon discovered it was very well maintained and extremely spacious. The location was perfect for strolling into the town along the promenade as well. We were very happy with our choice for our 5 nights stay in Marbella.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, wonderful staff, overall can’t fault this hotel, can’t wait to go back.
Stayed 5 nights in Dec 2018

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Beautiful hotel and service. Flawless. I had a lovely restful holiday. Close to the beach and amenities. Perfecto
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Alaa, JEDDAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with friends
A great stay. Staff on reception were friendly enough, spacious apartment and great location. Didn’t use the pool but looked good. Hair dryer in the room is less than useless!
Stayed 3 nights in Jun 2018

8/10 Good

Craig, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large apartment in a quieter location
We just returned from a 4 night break in Marbella with our 7 year old daughter. The hotel is in a good location just a street back from the seafront and 300m to the harbour. Rooms are a little dated but served us well. Very nice hotel overall, would definitely return.
Stayed 4 nights in May 2018

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Great quite location, comfortable and convenience. I was surprised they still have physical keys...I thought that was part of the last century :-)

8/10 Good

Sayed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great and very helpful, room was great all we needed to feel more like at home then stuffed in a hotel room

10/10 Excellent

Pam, U K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming Great location Attentive staff All areas clean and tidy Pleasant garden and pool area Apartment extremely comfortable Kitchen well equipped Whoops...poor hairdryer...minor point
Stayed 10 nights in Mar 2018

10/10 Excellent

Carol-anne, Bedfordshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely hotel/apartment …
I’m disabled the staff were so helpful & friendly- great food! 😊👍
Stayed 6 nights in Feb 2018

10/10 Excellent

Val, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the best
One word FANTASTIC Everything I wanted and needed in a Aparthotel
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We used the indoor swimming pool. The lady was quite rude and impolite. The understandable policy was no outdoor footwear but when i questioned why she was wearing outdoor footwear she said it was because she needed to go in and out frequently! The following day she asked where one of the towels we borrowed was although we left them all in the basket the previous day, she was insinuating we stole it and i really didn't like the manner in which she was asking. She then asked my wife to stop my children from diving in the pool (understandably) and a maintenance man in his overalls to stand watching my wife which made her uncomfortable as she was in her swim-wear...
Stayed 5 nights in Nov 2017

10/10 Excellent

Nikki, Wirral, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, no complaints
Had a great time, hotel apartment well equipped no complaints. Due to the time of year the sun didn't get to the pool until the afternoon, and the pool was very cold, but that was not a problem as it was so close to the beach, and we went out each day. Pool and surrounding gardens well kept and also the use of the indoor pool was free and a jacuzzi. We did not eat at the hotel so can not comment on food. Plenty of bars and restaurants near by and breakfast served all day so we eat out.
Stayed 6 nights in Oct 2017
Response from Help desk on Nov 28, 2017
We are glad that your stay was satisfactory

10/10 Excellent

Maria, Carnoustie, Scotland. UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than most.
Apartment even better than expected. Lovely roomy apartment with nice furnishings and very clean. Huge balcony with a great view of the pool. All areas of this hotel were in pristine condition making it like a 5 star establishment and even better than some 5* hotels I've stayed in. Would not hesitate to recommend it to others as it was also in the perfect location for the sights and beach of Marbella.
Stayed 10 nights in Oct 2017

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Problem with air conditioning in apartment 307 could not sleep on Monday night 23th October reported to reception still the same Tuesday night We lost 2 nights sleep over it
Stayed 4 nights in Oct 2017
We are glad that your stay was satisfactory

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sultan satisfaction.
The Sultan is our favourite hotel in Marbella. It's a beautiful hotel in a prime location a few minutes from the prom. The apartments are spacious with an attached balcony. The staff are ever friendly and made us very welcome. Maybe the furniture could be upgraded .
Stayed 7 nights in Sep 2017
We are glad that your stay was pleasant

10/10 Excellent

PJS55, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable hotel in ideal location for beach
Excellent location only 250 yards from the beach and close to a range of restaurants and shops. 15 mins walk from Orange Square. Accomodation was very comfortable and ideal for a relaxing weekend. Sheltered pool and gardens to the rear. Would not hesitate to recommend to others.
Stayed 4 nights in Sep 2017

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marbella, August'17
Fantasticly located Apartments/Hotel.Beach and local shops 5 minutes away.Seafront walk to marina and Orange square 10-15 minutes approx. Excellent bar/restaurant part of the hotel called Palmyra.
Stayed 7 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Must be more consistent
I have stayed here numerous times and it is in a great position, what lets it down is the consistency of the staff. Some are very helpful and some are not. We stayed for breakfast and depending on what day the service was very inconsistent On the Sunday the service was excellent, on the the three other days it was poor. The rooms are very spacious, however they could be cleaner, may be a little more attention to dusting would not go amiss. The balcony rails were covered in sea gull poo! This could be a great hotel, if it paid more attention to detail.
Stayed 4 nights in Jul 2017

8/10 Good

Jan, London

Liked: Cleanliness, room comfort
Quite hotel
We had a nice big room with kitchen and lounge. All very clean. Just a little dated. In a nice quite road. Walking distance too the beach.
Stayed 4 nights in Jun 2017