Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.0 Hotel condition
They paid and stayed.
by Dr D. H.from Istanbul, Tr
a disapointing experinecePosted Jul 12, 2012
Pros: the bed and TV
Cons: the staff
Location: situated mid distance between airport and city centre. butnot on walking distance.
Although I tried several times to book by phone, the reception never called back- as they promised- so I booked through expedia. the room was dusty, some of the bookltes sticky. In the bathroom I found a used towel, neetly folded and the toiletry items- shampoo, etc... where used, half full. there was no shower cap; I asked for one . never brought. they asked if I would like to have a newspaper in the morning, I expected it , never brought. at breakfest , I wanted to have coffee, but there weere no cups. We asked for a cup , the one they brought was dirty. Coffee was luke warm and diluted during the wedding reception , the drinks seved where warm, and it took them ages to bring some ice- only to those who asked for it. the staffv was working unwillingly- as if forced, . never apolpgized and didn't care to listen to what we said. I think they need some serious supervision and a course in behaviour. I don't think I'll ever g to an anemone hotel after that disappointing experinece. Its not worth the price.
for Couplesby A verified travelerfrom Québec, Canada
Bon pied à terrePosted Jun 15, 2011
Gros Hôtel beau mais pas très chaleureux
Recommendedby A verified traveler
Posted Aug 31, 2010 on Hotels.com