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Reviews of Hotel Can Simo Alcudia

3 out of 5
Hotel Can Simo Alcudia
Carrer de Sant Jaume, 1, Alcúdia, Balearic Islands

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 38 reviews" "
Rating 8 - Good. 8 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Carl

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Hard to find and not the most pleasant experience getting directions . Shower head also fell off once we turned it on .
Stayed 1 night in Jan 2024
Response from CAN SIMO on Jan 22, 2024
We are very sorry that our establishment did not meet your expectations. The opinion of our clients is very important and helps us to improve.

10/10 Excellent

Cam

Traveled with partner
Liked: Amenities
Excellent stay. Late check in after midnight was accommodated well. The location within the walls of Alcudia old town is perfect for accessing many cafes, bars and restaurants.
Stayed 2 nights in Oct 2023
Response from Can Simo on Oct 5, 2023
Thank you our customers opinion it's very important for us.

10/10 Excellent

Hugh

Stayed 1 night in Sep 2023
Response from Simo on Sep 15, 2023
Thank you, your opinion it's very important for us.

10/10 Excellent

Hector, Carbondale

Stayed 2 nights in Jun 2023

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Cozy and comfortable.
Stayed 1 night in Mar 2023
Response from CAN SIMO on Mar 30, 2023
THANK YOU

6/10 Okay

Steve, Ely

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We loved Alcúdia old town, however there was a few problems with hotel firstly we had to use sister hotel for our breakfast every morning only a few minutes walk but if it was raining you would have got wet. And the room had its problems too, which we reported, and nothing was done, the fridge did not work, mould on the bathroom wall, and a cover missing off a light fixture on the wall, showing bare wires
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rustic charm but with all mod cons. Very busy area in the daytime but very quiet at night.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 4 nights in Aug 2019

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maddy, England/ Lake District

Liked: Cleanliness, staff & service
Beautiful hotel. A bit noisy.
On arrival, we were greeted and welcomed by the host. He took us to a more modern room in the next building which was nice but lacked the character that had made me choose this hotel in the first place. It turns out that next door is their new hotel. Even though I had booked Ca'n Simo, we had been put in Ca'n Vent. However, the host moved some things around and we were very quickly put back in C'an Simo. Our room was beautiful and just like the website pictures. Great location, close to bus stops, Tourist Information and inside the the Old Town. Breakfast was nice, served between 9-10:30. We were told to ask for anything that wasn't there. Overall, this is a lovely hotel. I think it is a touch over priced due to the following reasons... - the noise level in our room (ground floor, next to the lobby). We could hear everything outside late at night and early morning. Also there was noise from the lobby and restaurant. - the shower was quite weak and I think became weaker when others in the hotel were showering. - the bed was quite hard and a bit uncomfortable (this could just be personal preference) - the small swimming pool was located in the middle of the courtyard/restaurant, therefore no one wanted to use it. The hotel could maybe think about adding a curtained off walkway/corridor along the wall from the pool to the inside of hotel. With a bit of privacy to get in and out, this pool might be more usable.

6/10 Okay

Céline

Liked: Cleanliness, room comfort
Disliked: Staff & service
Une chambre en rez de chaussée avec du cachet mais très bruyante.
Stayed 1 night in Jan 2024
Response from Can Simo on Jan 19, 2024
Merci d'avoir pris le temps de revoir notre établissement. L'avis de nos clients est très important pour nous et nous travaillons constamment à nous améliorer.

10/10 Excellent

Valeria

Stayed 1 night in Nov 2023
Response from Can Simo on Jan 19, 2024
Thank you very much for your evaluation. Looking forward to seeing you again very soon.

2/10 Terrible

beatriz

Liked: Cleanliness, staff & service
El de salluno mui bueno y la cena mui buena un 10 pero el hotel no era lo que había en internet nos encontramos con otra cosa no era lo que pusieron del resto bien.
Stayed 2 nights in Nov 2023
Response from angels on Nov 12, 2023
Buenos días,Lamentamos mucho que el hotel no fuera de su agrado.No sabemos en qué página web reservó usted el hotel, pero si mira en la página oficial del hotel (can calco hotels), podrá comprobar como las fotos y la descripción que allí aparecen, es exactamente como es el hotel.De hecho, la habitación que ustedes tuvieron, es la que más aparece en las fotos.Lamentamos mucho si hubo alguna confusiónSaludosAngels

10/10 Excellent

Robert

Stayed 1 night in Sep 2023
Response from Can Simo on Sep 5, 2023
Thank you

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jättemysigt spanskt hotell!
Stayed 1 night in Jul 2023
Response from can simo on Jul 12, 2023
thank you

8/10 Good

Anne Lene

Stayed 5 nights in Jun 2023

10/10 Excellent

Céline

Stayed 1 night in Apr 2023
Response from Can Simo on May 5, 2023
Thank you

8/10 Good

Sophie

Liked: Cleanliness, property conditions & facilities, room comfort
Globalement satisfaisant
Très bon emplacement et bel hotel dans bâtiment ancien. Dommage que cetaines chambres donnent sur cour intérieur avec restaurant - bruit et odeurs. Climatisation dans la chambre sans télécommande donc inutilisable et forte lumière sur la clim qu'on ne pouvait donc eteindre!
Stayed 1 night in Mar 2023
Response from Alcudia Petit on Mar 28, 2023
Merci

10/10 Excellent

José Antonio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel muy romántico
Response from Can Simo on Jan 11, 2023
Muchísimas gracias por su comentario

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicado, practicidad en la operación y facilidad de llegada y salida. Buenas instalaciones en la habitación.
Stayed 1 night in May 2022

10/10 Excellent

Hans

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Stadthotel mit super nettem Personal
Stayed 1 night in May 2022

10/10 Excellent

Benjamin

Stayed 1 night in Mar 2022
Response from Can Simo on Apr 25, 2022
Thank you! We hope see you again soon.

10/10 Excellent

Carl Frieder

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Alain

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Chambre belle et confortable mais service inexista
Chambre belle et confortable mais absence d’eau à la douche. Robinet hors service. Aucun personnel pour accueillir, tout doit se passer en anglais ou en espagnol par téléphone. Pas davantage de personnel le matin donc impossible de faire part de nos soucis.
Stayed 1 night in Dec 2021
Response from Wendy on Dec 16, 2021
Je suis vraiment désolé que vous n'ayez pas été heureux dans notre hôtel. En hiver, il n'y a que la réception de 9ºº-17ºº mais nous avons un service client par téléphone 24 heures sur 24 et nous avons le restaurant ouvert toute la journée où le personnel peut aider (nous avons du personnel français) Nous sommes allés dans leur chambre pour vérifier l'eau et la douche a de l'eau, beaucoup d'eau aussi parce que c'est une douche d'hydromassage.

10/10 Excellent

Anne Sofie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming place in Old Town
We liked to stay in Alcudia old town, very charming, historic and clean. This was a small hotel with the best location, close to restaurants, the bus to Palma and sightseeing. To walk to the beach took us 20 minutes. The room was rustic and spacious, we loved the breakfast in the restaurant some steps away, it was nice sitting in the courtyard in the morning.
Stayed 5 nights in Aug 2021

8/10 Good

Verified traveler

Stayed 6 nights in Oct 2019
Response from Can Simo Team on Dec 16, 2019
Hola buenos dias, thank you for your comentary. We are working for improve and the guest opinion i'ts very important for us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hübsches kleines Hotel in der ruhigen Altstadt, mit guter Küche
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehmes Hotel in der Altstadt
Sehr freundlicher und zuvorkommender Service in einem gepflegten Ambiente mitten in der Altstadt von Alcudia. Trotz der zentralen Lage war es sehr ruhig, was aber auch an dem Publikum (eher Paar-Urlauber) lag, denn das Gebäude an sich ist eher hellhörig. Wir haben uns sehr wohl gefühlt.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estoy encantanda con el hotel y el servicio prestado.

6/10 Okay

Christoph , Berlin

Liked: Staff & service
Disliked: Cleanliness, room comfort
Historisches Hotel mit Schwächen
Das Hotel besticht durch seine historische Ausstrahlung, den schönen Innenhof und das gute Restaurant. Auch der allgemeine Renovierungsstand ist in Ordnung. Auf der Pro-Seite: - sehr freundlicher und bemühter Service - zentrale Lage - Klimaanlage Auf der Contra-Seite - nachts sehr laut durch Nähe zu Pubs und Bars - Zimmerausstattung zu spartanisch für Preis und Sterne - Frühstück zu einfach für Preis und Sterne - Preisniveau entspricht nicht dem Standard des Hotels (zu teuer) - externer Reinigungservice extrem teuer - Kakerlaken auf dem Zimmer (nachts, vier Stück in fünf Tagen) Fazit: abgesehen von den Kakerlaken geeignet für zwei Übernachtungen, aber nicht für eine Woche oder mehr. In Alcudia gibt es zudem andere Boutiquehotels mit höherem Standard.

8/10 Good

Ulf, Trollhättan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jättemysigt
Jättefint renoverat i gammal stil mitt i gamla stan. Balkong saknas.

10/10 Excellent

Angela, Lindenberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleines, ruhiges Boutiquehotel in d. Altstadt
Schönes Altstadthotel in der Innenstadt von Alcudia. Wir waren im 2ten Gebäude, wo die Zimmer neu renoviert sind. Hatten sogar einen kleinen Balkon. Die Besitzer sind sehr freundlich und zuvorkommend. Falls man Wünsche hat einfach direkt an den Hotelbesitzer schreiben und dieser versucht alles zu ermöglichen. Das Frühstück wird als Buffet serviert und man kann gemütlich im schönen Innenhof sitzen. Öffentliche kostenlose Parkplätze sind nur wenige Meter entfernt. Von dem Schwimmbad sollte man sich nicht zu viel versprechen, dieses ist sehr klein, wir brauchten aber keins. Einziger Minuspunkt ist, dass der Safe gebührenpflichtig ist. Fazit: Jederzeit gerne wieder, auch sehr gut um Ausflüge mit dem Mietwagen zu machen. Kleines, ruhiges Boutiquehotel mit Stil!

8/10 Good

Frode, Arendal

Liked: Cleanliness, staff & service, property conditions & facilities
Flott hotell i "gamlebyen" - Alcudia
Veldig koselig lite hotell med eksepsjonel betjening :)

10/10 Excellent

VA, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice small Hotel in City
Beautiful small Hotel The Food is very Good The Personal is very friendly The room is comfortable