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Reviews of Grupotel Montecarlo

4 out of 5
Grupotel Montecarlo
Carrer Jovellanos, 2, Can Picafort, Santa Margalida, Mallorca

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 70 reviews" "
Rating 8 - Good. 24 out of 70 reviews" "
Rating 6 - Okay. 6 out of 70 reviews" "
Rating 4 - Poor. 2 out of 70 reviews" "
Rating 2 - Terrible. 0 out of 70 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy, good service and good location
Stayed 3 nights in Mar 2024

6/10 Okay

Marcos

Stayed 6 nights in Apr 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2022
Response from BALTASAR on Sep 24, 2022
Dear JoanneThank you

10/10 Excellent

Charlotte Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grupotel Montecarlo is really convenient for the beach and all the restaurants/ bars nearby, whilst remaining quiet and chilled. I was surprised to have a top floor room with a huge balcony that had amazing views towards the ocean and mountains. The hotel caters mainly to German tourists, but I had no issues. The pool is really nice and everything was cleaned daily. My only gripe is that I couldn't find anywhere to refill my water bottle - but water on the island doesn't seem drinkable.
Stayed 7 nights in Aug 2022
Response from Marco on Aug 12, 2022
Thank you very much for your stay and your review

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seguimos participando :)
Siempre repetimos, el personal nos encanta y por eso volvemos. Muy buena actitud, las bebidas del todo incluido son básicas pero muy bien hechas gracias a Pepe y Simón. La recepción ágil, la cocina sencilla pero con lo necesario y calidad. Ambiente tranquilo para pasar un buen tiempo de relax. Felicitación al equipo del Montecarlo. Seguiremos viniendo.
Stayed 1 night in Jul 2022
Response from BALTASAR on Jul 5, 2022
Apreciada Rosana Nos alegramos de sus estancias en nuestro hotel y les agradecemos sus comentarios. Saludos y muchas gracias Baltasar Poquet

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reconfortante
Cómo siempre da gusto hospedarte en este hotel, los empleados súper amables. Las vistas increíbles, hotel limpio y muy organizado. Tranquilidad total.
Stayed 1 night in May 2022
Response from Baltasar on May 16, 2022
Apreciada Rosana Muchas gracias por su visita y comentarios. Es un placer trabajar para Ustedes. Saludos

8/10 Good

Rosana

Stayed 1 night in Feb 2022
Response from Guillem Caldés on Mar 22, 2022
Apreciada Rosana, Le agradecemos su valoración y nos alegramos de que haya disfrutado de su estancia en nuestro hotel. Saludos y gracias por confiar en nosotros.

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastico
La estancia fantástica, hotel muy tranquilo y limpio, habitaciones justas y modernas. Spa genial, muy completo, estaría bien mantener citas porque hay horarios de mucho movimiento y te encuentras haciendo cola por el sauna. Este verano visite 4 grupotel distintos, y este está en el puesto 1 sin duda, buenas bebidas en el todo incluido, bien elaboradlas, comida espectacular, poca variedad pero calidad supera las 4 estrellas. Pero lo mejor de la cadena grupotel es sin duda el personal, todos amables con la mejor predisposición. Deberían abrir en invierno también, los visitaría sin dudarlo.
Stayed 1 night in Oct 2021

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value hotel in quiet convenient location
We stayed here in mid-June on a late booking. Although the hotel is not new, it was clean and very well maintained. We found the buffet breakfast above average and the buffet dinner varied and very good quality. All of the staff from reception staff to cleaning were welcoming and friendly. The only downside was that the number of dining room staff were thin on the ground and rushed off their feet, making some service slightly slow at times, however still friendly and courteous.
Stayed 8 nights in Jun 2019
Response from BALTASAR on Jun 28, 2019
Thank you for your feed back

6/10 Okay

Beks, Northern Ireland

Liked: Cleanliness
Ok hotel but could do with some improvements!
Good points: - close to shops, restaurants & short walk to beach - nice bathroom - balcony Bad points: - breakfast & dinner does NOT cater for British. Very poor selection of foods that we could eat esp for dinner. Only ate dinner 1 out of our 7 nights - very firm uncomfortable bed so didn't sleep well during our stay - lifeguard at pool strange. Walked around smiling & looked at everyone up and down. Also wouldnt let people jump in even though pool is deep enough. - ants all over our room floor - no ice machine - no tea/coffee making facilities in room On the plus side the beautiful weather made our holiday! Just wouldnt recommend this hotel
Stayed 7 nights in Jul 2018

8/10 Good

sue, kent uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Monte Carlo
Lovely relaxing stay.Hard working staff good food spotlessly clean.Good location.Evening entertainment a bit weak.
Stayed 7 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2018

10/10 Excellent

Daniel, Manchester England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 day break
Arrived late afternoon to what appeared at first site to be a "run of the mill" hotel. To our surprise this was nothing of the sort. The evening meal and breakfast was, for a buffet, excellent. No shortage of choice and a varied menu each evening. Reception staff were very welcoming, hotel was spotlessly clean with room service every day. The pool and outside bar area were very welcoming and the gardens with their canopied beds provided the height of relaxation. This hotel provided the most relaxing 5 days my wife and I have had in many a year.
Stayed 4 nights in Jun 2017

10/10 Excellent

bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to the beach and very central
Very clean and friendly Arrived at hotel late refreshments where available. Room spacious and clean

10/10 Excellent

Sonic, Gloucester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the money
A nice, friendly hotel with great staff. Decent sized pool that never got overcrowded. Good location. Would be happy to stay there again. There weren't many children staying at the hotel which was a plus point for us.

8/10 Good

Martin, Oedheim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Magdalena

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Spa pequeño y apertura breve ademas durante toda franja horaria acceso nudistas.
Stayed 1 night in Apr 2024

6/10 Okay

Caterina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
En general normal, pero se quedaron muchas veces sin algun tipo de comida y la cama bastante incomoda.
Stayed 2 nights in Mar 2024

8/10 Good

Raimundo

Liked: Staff & service, property conditions & facilities
Muy correcto todo,la comida muy bien.
Stayed 6 nights in Aug 2023

10/10 Excellent

Damaso Rabanal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada adicional a comentar
Stayed 13 nights in Jul 2023

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel à recommander
Hôtel agréable, la grosseur de l'hôtel ne se ressent pas vraiment, bien placé, personnel disponible. Petit déjeuner très varié.
Stayed 4 nights in Aug 2023

8/10 Good

Juan Lorenzo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comida muy buena. Personal excelente
Stayed 7 nights in Aug 2023

4/10 Poor

Hala

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opção custo benefício. Pequeno almoço variado. Staff prestável e simpático.
Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

GUILLAUME

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait. Personnel sympathique

8/10 Good

Antonia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hemos pasado muy buen fin de semana las instalaciones muy bien, la comida muy buena.
Stayed 1 night in Jun 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Hôtel bien situé, calme, chambre propre, repas bons et variés. Personnel agréable…seul bémol pas de parking…mais nous avons eu à chaque fois de la chance en trouvant une place soit devant l’hôtel ou dans les rues voisines. Espace Spa agréable…seul le hammam n’est pas opérationnel (température trop basse pour être efficace).
Stayed 7 nights in May 2023

8/10 Good

Mohamed

Liked: Cleanliness, staff & service
Les plus : Un bon logement propre et agréable. Des rues plutôt sûres et sécurisés. Une terrasse est à disposition ! Accessibilité de la mer à pied ! Bon buffet matinal Moins bien : Il n'y a pas de parking attitré mais vous pouvez vous garer gratuitement dans les ruelles du bas. Quelques finitions étaient à prévoir dans ma chambre mais rien de dérangeant.
Stayed 7 nights in Apr 2023

8/10 Good

Jytte Meier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smilende personale
Beliggenhed lidt kedelig og til pool område over en vej. God morgenmad og smilende personale
Stayed 4 nights in Apr 2023

10/10 Excellent

Juan Carlos

Stayed 3 nights in Apr 2023

10/10 Excellent

Jean Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent ! Nous recommandons sans hésitation
Séjour de courte durée mais pour autant agréable, Personnel au petit soin et d'une gentillesse incroyable. Celui ci parle très bien le français. La personne en charge des petits déjeuners et vraiment agréable avec toujours un sourire et un mot sympathique pour tous le monde Vraiment aucuns doutes à avoir sur cet établissement. Nous reviendrons avec plaisir.
Stayed 4 nights in Mar 2023

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!
Genial, es nuestro hotel de cabecera en Mallorca, buena ubicación, tranquilidad, buena comida y bebida, y por sobre todo volvemos por el personal. Siempre están disponibles y la atención es excelente. Y cómo cada año volveremos.
Stayed 1 night in Oct 2022

8/10 Good

Gines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buen bufet calidad precio, piscina grande
Stayed 3 nights in Sep 2022
Response from BALTASAR on Sep 14, 2022
Muchas gracias por sus comentarios

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022
Response from BALTASAR on Sep 14, 2022
Muchas gracias por su visita

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto bella e personale cortese e preparato. Cibo ottimo.
Stayed 7 nights in Aug 2022
Response from BALTASAR on Aug 29, 2022
Muchas gracias por su visita y sus comentarios

10/10 Excellent

Marco, Solaro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura ben tenuta. Pulita ma non pulitissima (si perdono nei particolari). Cibo buono ma non ottimo (un po' ripetitivo). Posizione vicino al mare a alla via principale. Personale molto cordiale e disponibile.
Stayed 8 nights in Aug 2022
Response from BALTASAR on Aug 23, 2022
Le agradecemos su visita y sus comentarios.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2022
Response from Marco on Aug 2, 2022
Thank you very much for your stay and your review

10/10 Excellent

COTOLAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 5 nights in Jul 2022
Response from BALTASAR on Jul 22, 2022
Thank you very much for your stay and your review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So nice hotel.
Stayed 8 nights in Jun 2022
Response from BALTASAR on Jul 5, 2022
Thank you for your visit and review Baltasar Poquet

8/10 Good

Hans

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauberes Hotel mit freundlichem und hilfsbereitem Personal
Stayed 5 nights in May 2022
Response from BALTASAR on Jul 5, 2022
Vielen Dank für Ihre Aufenhalt bei uns und Ihre Kommentar. Baltasar Poquet

10/10 Excellent

Lauri

Stayed 14 nights in Apr 2022

10/10 Excellent

Krzysztof

Stayed 7 nights in Apr 2022
Response from Marco Perez on May 6, 2022
Dear. Mr Krzysztof Thank you very much for your review. We are pleased that you enjoyed your stay in our hotel. Regards,

10/10 Excellent

Per-Erik

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Apr 2022
Response from Marco Perez on May 6, 2022
Dear Mr Per-Erik Thank you very much for your review. We are pleased that you enjoyed your stay in our hotel. Kindest Regards,

10/10 Excellent

ANA

Stayed 2 nights in Apr 2022
Response from Marco Perez on May 6, 2022
Estimada Sra Ana, Gracias por su reseña. Nos complace que haya disfrutado de su estadía en nuestro hotel. Un saludo cordial

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle adresse à communiquer
Équipe fantastique ! Bravo Un grand Merci à Simon et Marco
Stayed 1 night in Apr 2022
Response from Guillem Caldés on Apr 8, 2022
Chère Madame Nelly, Merci pour votre avis, nous sommes ravis que vous ayez apprécié votre séjour dans notre hôtel. Salutations et merci de nous faire confiance. Guillem Caldes

8/10 Good

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel. Als Vegetarier habe ich mich sehr gut aufgehoben gefühlt. Und das besondere, man hat Meerblick!
Stayed 11 nights in Mar 2022
Response from Guillem Caldés on Mar 26, 2022
Sehr geehrter Herr Rene, Wir danken Ihnen für Ihre Bewertung und Ihr Vertrauen in uns. Liebe Grüsse aus Mallorca und bis bald,

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo correcto
Stayed 2 nights in Mar 2022
Response from Guillem Caldés on Mar 22, 2022
Apreciada Sandra, Le agradecemos su valoración y nos alegramos de que haya disfrutado de su estancia en nuestro hotel. Saludos y gracias por confiar en nosotros.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2021