Balcony view

Reviews of Hotel Astoria Playa - Adults Only

4.5 out of 5
Hotel Astoria Playa - Adults Only
Carrer Astoria s/n, Alcúdia, Mallorca

Reviews

9.4

Exceptional

Rating 10 - Excellent. 736 out of 998 reviews" "
Rating 8 - Good. 230 out of 998 reviews" "
Rating 6 - Okay. 24 out of 998 reviews" "
Rating 4 - Poor. 6 out of 998 reviews" "
Rating 2 - Terrible. 2 out of 998 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Denisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Astoria Playa Team on Nov 2, 2023
Dear DenisaThank you very much for your evaluation. We would be looking forward to welcome you again, soon. Best regards

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and really enjoyed the room. Staff were brilliant. Much recommended.
Stayed 4 nights in Sep 2023
Response from Guest Service Manager on Sep 26, 2023
Dear Ryan,Thank you so much for your kind comment.We really appreciate that you enjoyed your time in Hotel Astoria Playa and that our staff, your booked room and our facilities have filled your expectations.Should you have any questions for your next vacation with us, please feel free to contact us at any time.We look forward to welcoming you again.Best regards,

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent nightly entertainment and plenty of sunbeds. Main meal carvery and grill portion sizes were generally on the small size and on the slow side to replenish buffet dishes. Wine at €7 a glass seemed on the expensive side.
Stayed 7 nights in Sep 2023
Response from Guest Service Manager on Sep 23, 2023
Dear David,Thank you so much for taking the time to leave a comment.First of all we want to thank you for your wonderful words about our entertainment and our facilities.We appreciate that you enjoyed the holidays with us.If one day you will stay in our hotel again, we would like to let you know that anything you need, you can tell us and we will find a solution.Thank you for your visit and we look forward to welcoming you again on your next vacation.Best regards,

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay in Alcudia
Very good location in Alcudia. Room was quite spacious for two. Buffet breakfast each morning was excellent as there were so many options available and great quality. Two pools available on the premises and very close to the local beach. Only downside was the parking as there wasn’t any parking directly on site but free parking on the street
Stayed 3 nights in Sep 2023
Response from Guest Service Manager on Sep 17, 2023
Dear Dwayne,Thank you so much for your kind comment.We really appreciate that you enjoyed your time in Hotel Astoria Playa.Should you have any questions for your next vacation with us, please feel free to contact us at any time.We look forward to welcoming you again.Best regards,

8/10 Good

Liza

Traveled with partner
Liked: Cleanliness, staff & service
Good quality food
Stayed 7 nights in Aug 2023
Response from Guest Service Manager on Aug 24, 2023
Dear Liza,Thank you very much for your review.We thank you for taking the time to leave a comment and for recommending us.We look forward to welcoming you again on your next vacation.Best regards,

10/10 Excellent

victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities, staff and physical location
Stayed 3 nights in Aug 2023
Response from Guest Service Manager on Aug 16, 2023
Dear Victoria,Thank you so much for your kind comment.We really appreciate that you enjoyed your time in Hotel Astoria Playa.Should you have any questions for your next vacation with us, please feel free to contact us at any time.We look forward to welcoming you again.Best regards,

10/10 Excellent

lukas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do i start, the staff are the best, the kindest and warm we have met in a long time. Shame i dont remember names, Garcia and Dolores but the rest i forgot. All of the were over and beyond. Food, some of the best hotel food we have experienced. Even vegan options which my misses loved. Thank you. Clean modern and lovely hotel. Entertainment everyday, once again not usual so a great plus. During my misses bday they surprised us with a cake/dessert during our evening meal and sang for her which was so nice and warming. Thank you for everything, we will be back. I almost dont want people to know about this hotel. Love it and love the staff. Thanks
Response from Guest Service Manager on Aug 8, 2023
Dear Lukas,Thank you so much for taking your time to write such kind words about our hotel.Comments like yours encourage us to put even more heart into our daily work and knowing that we have achieved that our clients meet their expectations is priceless for us.We look forward to seeing you again at our Hotel Astoria Playa and magically surprising you again on your future getaway with us.All the best,

10/10 Excellent

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel Astoria Playa. Highly recommend getting the rooms with the bali bed. Air conditioning was great, nice to have two pools and food was lovely. My partner is vegetarian and there were lots of vegetarian and vegan options with the half board option. Live music and entertainment nightly. Friendly staff and rooms cleaned daily and promptly. We will be going back for sure!
Stayed 9 nights in Jul 2023
Response from Guest Service Manager on Aug 4, 2023
Dear Tamara,Thank you for taking your time to write such kind words about our hotel.Comments like yours encourage us to put even more heart into our daily work and knowing that we have achieved that our clients meet their expectations is priceless for us.We look forward to seeing you again at our Astoria Playa Hotel and magically surprising you again on your future getaway with us.All the best,

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor de Mallorca!
Este hotel es especial. esta en una muy buena zona, llena de bares y tiendas, muy cerca de la playa. Creanme cuando les digo que todo el mundo en este hotel es super nice, todos hacen hasta lo imposible porque tus dias aqui sean los mejores, quiero destacar a Ismael, porque realmente fue mas que agradable y nos brindo un servicio de 5 estrellas. Los chicos de la piscina tambien muy especiales todos y siempre con la mayor disposicion de ayudar. En conclusion pasamos unos dias muy lindos y recomiendo este hotel 100%
Stayed 6 nights in Jul 2023
Response from Relaciones Publicas on Jul 28, 2023
Estimado Jose,Gracias por dedicarnos tan amables palabras.Comentarios como el tuyo nos animan a poner aún más corazón en nuestro trabajo diario y el saber que hemos logrado que nuestros clientes cumplan sus expectativas no tiene precio para nosotros.Esperamos contar con tu presencia en nuestro Hotel Astoria Playa nuevamente y sorprenderte mágicamente de nuevo en tu futura escapada con nosotros.Un cordial saludo,

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful stylish hotel. Excellent food and entertainment. Staff always friendly and so helpful. Would highly recommend
Stayed 4 nights in Jul 2023
Response from Guest Service Manager on Jul 24, 2023
Dear Denise,Thank you so much for your kind words and for recommending us.We really appreciate that you enjoyed your time in Hotel Astoria Playa.Should you have any questions for your next vacation with us, please feel free to contact us at any time.We look forward to welcoming you again.Best regards,

10/10 Excellent

Vincenza

Stayed 10 nights in Jul 2023
Response from Guest Service Manager on Aug 15, 2023
Dear Vincenza,Thank you very much for your review.We thank you for taking the time to leave a comment and for recommending us.We look forward to welcoming you again on your next vacation.Best regards,

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Guest Service Manager on Jul 23, 2023
Dear Ross,Thank you very much for your review.We thank you for taking the time to leave a comment and for recommending us.We look forward to welcoming you again on your next vacation.Best regards,

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Guest Service Manager on Aug 9, 2023
Liebe Lisa,Vielen Dank für Ihre Bewertung.Wir danken Ihnen, dass Sie sich die Zeit genommen haben, einen Kommentar zu hinterlassen und uns weiterzuempfehlen.Wir hoffen Sie bei Ihrem nächsten Urlaub wieder bei uns begrüßen zu dürfen.Alles Gute und mit freundlichen Grüssen,

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely modern hotel with great facilities. The staff in every position from cleaning staff to waiting staff, reception and customer services were fantastic, friendly, seemingly happy and very attentive. The food was good, with a great selection for breakfast and good options for dinner if you took it. Two pools means neither was crowded and the lack of children was a distinct bonus. Alcudia is a typical Spanish beach resort with lots of tourists, many Spanish, but the beach itself is really lovely. It would have been a paradise before the tourists, fast food outlets and big hotels moved in. If I have one recommendation for improvement it is to install a non-slip floor covering between the quiet pool and the lavatory. I slipped and injured myself quite badly with a seriously torn ham string which will take at least 6 weeks to repair. If I'd hit my head or broken my hip it would have been worse. An accident waiting to happen.
Stayed 3 nights in Jul 2023
Response from Guest Service Manager on Jul 13, 2023
Dear Julie,thank you so much for your great comment. We are happy that you felt confortable with us.First of all we would like to say thank you for taking your time to give some feedback.We appreciate that you enjoyed the holidays with us and that you liked our two pool areas, our staff and the restaurant buffet.However, we would just like to make a small clarification about your review: our terrace flooring is duly certified with Class C3 anti-slip, as required by Spanish regulations.We wish you all the best, hope you recover soon and that our crutch is being useful.We look forward to offering the best service next time.Kind regards,

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable Hotel
We had an absolutely impeccable stay at this hotel. We felt well looked after by all the highly attentive and friendly staff from the moment we checked in until our departure. The hotel bars were reasonably priced, and the general atmosphere was very pleasant and relaxed, with a good mixture of ages and nationalities. Thank you very much to all the staff who truly made this one of the most memorable summer holidays of our lives.
Stayed 7 nights in Jun 2023
Response from Guest Service Manager on Jul 11, 2023
Dear Jamie,Thank you so much for such a nice comment and for recommending us.We really appreciate that you enjoyed your time in Hotel Astoria Playa and that our hotel facilities have filled your expectation. We genuinely appreciate your kind words about our staff’s services.Should you have any questions for your next vacation with us, please feel free to contact us at any time.We look forward to welcoming you again on your next vacation.All the best,

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at this property. We were greeted on arrival by the front desk staff and offered sparkling wine and water to drink during the check in process. We also received a lovely bottle of wine in our room as a welcome gift. The property is lovely with two pools - one quiet pool and one that had a daily DJ playing - each with lots of loungers to use. The walk to the beach is a quick 5 minutes and there are multiple restaurants within a few minutes walk as well. The hotel provides the option of having breakfast and supper included in your stay rate, or you can opt for just breakfast. The breakfast buffet was one of the best I’ve ever had at a hotel/resort. We didn’t include the dinner option in our stay but did pay the 25€ per person one night for the dinner buffet. Again, we were very impressed with the variety and quality of the buffet. The resort provides nightly entertainment on the stage in the outdoor lounge area which we really enjoyed. Overall, from the friendly staff to the great amenities and location, would highly recommend.
Stayed 4 nights in Jun 2023
Response from Guest Service Manager on Jul 6, 2023
Dear Jennifer,thank you so much for for taking your time to give such a nice and detailed comment.We are so happy to read that you had a wonderful experience with us and that you felt comfortable, because the well-being of our guests is our top priority.Should you have any questions for your next vacation with us, please feel free to contact us at any time.We look forward to offering the best service next time.Kind regards,

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food and service outstanding
Great stay, food and staff were the real stand outs, but the room was also comfortable and we enjoyed having the Bali bed on the balcony. Would recommend and return here.
Stayed 5 nights in Jun 2023
Response from Guest Service Manager on Jun 12, 2023
Dear Samantha,Thank you so much for your kind comment and for recommending us.We would like to say thank you for taking your time to give some feedback.We really appreciate that you enjoyed your time in Hotel Astoria Playa.We hope to welcome you again in your next vacation.Best regards,

8/10 Good

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool area and the overall hotel staff was very nice and helpful we enjoyed our stay
Stayed 3 nights in May 2023
Response from Guest Service Manager on May 30, 2023
Dear Genesis,thank you so much for your nice comment.We are so happy to read that you had a wonderful experience with us and that you felt comfortable.Should you have any questions for your next vacation with us, please feel free to contact us at any time.We look forward to offering the best service next time.Kind regards,

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Guest Service Manager on May 25, 2023
Dear Jacqueline,Thank you very much for your review.We thank you for taking the time to leave a comment and for recommending us.We look forward to welcoming you again on your next vacation.All the best,

10/10 Excellent

Cameron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing experience! Hotel Astoria Playa exceeded every expectation we had. The hotel is clean and bright, and our room was perfect. But where they really take it to the next level was the quality of service we received from the staff. We arrived in the wee hours of the morning, and the wonderful young man who checked us in could not have been more helpful to two tired Canadians. And it only got better from there… We met a lot of amazing people, some of whom I did not catch their names, but those who I did: Daniela, Garcia, Jose, Marina, Paula, Rafa, Thiago, Valentina - incredible service from all. The dining room hostess in the morning was great, the friendly chef behind the grill and kitchen staff, awesome. Given that we knew very little of the area - and speak only English - the whole crew is world-class. I can’t say enough about them.
Stayed 6 nights in May 2023
Response from Guest Service Manager on May 21, 2023
Dear Cameron,thank you so much for your nice words and your recommendation.We are happy that our hotel filled your expectation. We really appreciate your kind words about our staff’s services and we'll inform them about your positive comments :-)We say thank you from the bottom of our hearts for this nice review.We look forward to welcoming you again on your next vacation.All the best!

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Astoria Playa, and I must say that my experience exceeded my expectations. From the moment I arrived, I was greeted with exceptional service that made me feel welcomed and valued as a guest. The hotel staff were friendly, attentive. They were always ready to assist with any requests or inquiries, making me feel well taken care of throughout my visit. Food was excellent. The hotel's restaurant offered a wide variety of delicious options, from local delicacies to international cuisine. The quality of the meals was consistently impressive. I was pleased to find my room impeccably clean and well-maintained. The housekeeping staff did an excellent job of ensuring that everything was in order, and I appreciated the attention to details.
Stayed 4 nights in May 2023
Response from Guest Service Manager on May 16, 2023
Dear Paulina,thank you so much for your great comment and for taking the time to write a review.We appreciate that you enjoyed the holidays with us and that you liked the room, our service and our restaurant buffet.Should you have any concerns or further questions for your next vacation with us, please feel free to contact us at any time.We hope to welcome you again soon.Best regards,

10/10 Excellent

Sam

Liked: Cleanliness, staff & service
Fantastic hotel with a high level of service. Would definitely recommend.
Stayed 5 nights in May 2023
Response from Guest Service Manager on May 15, 2023
Dear Sam,Thank you very much for your review.We thank you for taking the time to leave a comment and for recommending us.We are happy that our hotel filled your expectation. We look forward to welcoming you again on your next vacation.All the best,

8/10 Good

Emma Alessandra

Stayed 3 nights in May 2023
Response from Guest Service Manager on May 29, 2023
Dear Emma,Thank you very much for your review.We thank you for taking the time to leave a comment and for recommending us.We look forward to welcoming you again on your next vacation.Best regards,

10/10 Excellent

Andrew John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel very clean, staff very attentive and the food was amazing. Thank you.
Stayed 5 nights in Apr 2023
Response from Guest Service Manager on May 7, 2023
Dear Andrew John,Thank you very much for your kind review.We thank you for taking the time to leave a comment and for recommending us.We look forward to welcoming you again on your next vacation.All the best,

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with terrace. Service great. Good excellent value. Beautiful pool and comprehensive bike service.
Stayed 3 nights in Apr 2023
Response from Guest Service Manager on May 5, 2023
Dear Elizabeth,First of all, we want to thank you for such a positive comment about your holiday with us.We love reading that our staff, room, pools and bike center have filled your expectation.We look forward to offering the best service next time.Kind regards

10/10 Excellent

Ma Elena Ibarra, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Fantastic Breakfast and dinner buffets. I am not a civil engineer but think that the elevator should have been much larger. Also since most of their clients are Germans or northern Europeans, the heating system was turned off but they provided us with extra blankets. In April it does get cold at night for most Spaniards.
Stayed 4 nights in Apr 2023
Response from Guest Service Manager on Apr 27, 2023
Dear Ma Elena,First of all, we want to thank you for such a positive comment about your holiday with us.We love reading that our hotel has filled your expectation.It's very important for us to know what we can improve , so thank you for your open words.We hope to welcome you again in your next vacation.Kind regards

10/10 Excellent

Siddharth

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great staff, cleanliness and food. Location and parking very convenient as well.
Stayed 4 nights in Apr 2023
Response from Guest Service Manager on Apr 24, 2023
Dear Siddharth,Thank you so much for your kind comment.We would like to say thank you for taking your time to give some feedback.We really appreciate that you enjoyed our food, staff and facilities.We look forward to welcoming you again on your next vacation.Kind regards

10/10 Excellent

Kai

Stayed 5 nights in Apr 2023
Response from Guest Service Manager on May 11, 2023
Dear Kai,Thank you very much for your review.We thank you for taking the time to leave a comment and for recommending us.We look forward to welcoming you again on your next vacation.All the best,

10/10 Excellent

Lisa

Stayed 6 nights in Apr 2023
Response from Guest Service Manager on May 5, 2023
Dear Lisa,Thank you so much for your nice review.We would like to say thank you for taking your time to give some feedback.We hope to welcome you again in your next vacation.All the best,

10/10 Excellent

Graham

Stayed 4 nights in Mar 2023
Response from Guest Service Manager on Apr 23, 2023
Dear Graham,Thank you very much for your kind review.We appreciate that you enjoyed the holidays with us.We look forward to welcoming you again on your next vacation.All the best,

8/10 Good

Seonag

Traveled with partner
Liked: Cleanliness, staff & service
The staff were terrific and the room was very clean and comfortable. The dining was buffet only and the food was just okay. Coffee in the morning was undrinkable. The area around the hotel is just beach resort stores selling towels and blow up toys for the beach. Not a lot of good alternatives to eating at the hotel, except the Indian restaurant across the street.
Stayed 5 nights in Oct 2022
Response from Chris on Oct 17, 2022
Thank you so much for your comment.We really appreciate that you enjoyed the holidays. We look forward to welcoming you again on your next vacation.Kind regards ChrisPublic Relations

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Couldn’t recommend Astoria Playa more, we loved our stay and are very sad to be back home. The staff were friendly and helpful, the breakfast buffet was amazing with lots of choice, and our room was modern and comfortable. One thing I would say, our deluxe pool view was quite underwhelming. It didn’t directly overlook the pool due to the walkway & garden & parasols and was always in the shade. But was still nice to relax on the Bali bed and could hear the DJ when the weather was nice.
Stayed 7 nights in Oct 2022
Response from Chris on Oct 16, 2022
Dear Kerry ,First of all, we want to thank you for such a positive comment about your holiday with us.We love reading that our staff, meal board have filled your expectation.We look forward to offering the best service next time.Kind regardsChris Public Relations

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have enjoyed four visits to this lovely hotel. Now considered family members. Staff very friendly always ready to help. Entertainment very good, and hotel kept spotlessly clean. Enjoy adults only now as in. Senior years.
Stayed 7 nights in Oct 2022
Response from Chris on Oct 13, 2022
Dear Keith, thank you so much for your comment and good words to our staff, service and entertainment.Hope to welcome you again in yoru next vacations.Kind regards

6/10 Okay

Daniela, Montreal

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Excellent restaurant with very friendly waiters, good food, quite expensive drinks unfortunately. Rate of resto: 4 stars Terrible hotel: AC not working well (solved 24 hours later), smell of mold in the room (never solved), did not want to give upgrade as we were Expedia VIP, rude receptionists, arguing with us (they need for sure a customer service training), paid safe box despite the advertising on Expedia, no offsite parking, only in the streets around the hotel, room at the limit of the cleaness, etc..etc.
Stayed 6 nights in Sep 2022
Response from Pr manager on Oct 11, 2022
Dear Daniela,thank you so much for your lovely comment about our staff friendliness and our food, we are so glad that you enjoyed it. We are sorry that we could not offer you the experience you would waiting for..Ous staff work hard for that.Unfortunately the upgrade is upon availibility and as expedia inform you few days before your arrival, no upgrade was posible on your date of arrival. We also check the information with Expedia, it is indicated on the website the services offered in the room (but it is not indicated that the safe is free). We deplore the misunderstanding. Thank you for your visit and for helping us to improve.

10/10 Excellent

Gianna

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel! Very friendly and helpful staff!
Stayed 8 nights in Sep 2022
Response from Chris on Oct 10, 2022
Dear Gianna,thank you for your review. We appreciate it very much.Hope to welcome youa agin.Best wishes

10/10 Excellent

Robin David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable bedrooms with kettle and fridge. Fantastic shower and plentiful toiletries. Food really good, great choice at breakfast and dinner including a decent selection for veggies and vegans. Pools both super clean and no probs getting loungers. Daytime DJ at one pool very chilled or silent alternative pool.5 mins walk to beach. Lidl 12 mins walk away. Bike centre onsite is very good including tools, cleaning bay and washing machines, £2.50 a day to store bikes with locks and 24hr access. Bring your own, hire onsite or choose from lots of local cos. Finally, the service is outstanding. Everybody, from the initial welcome, kitchen staff, waiters, cleaners and at the pool are so friendly and keen to help. Highly recommended.
Stayed 14 nights in Sep 2022
Response from CHRIS on Oct 9, 2022
Dear Robin,thank you for your feedback and your open words, we appreciate it.We hope you ahd a loively time in our Hotel Astoria Playa and you enjoyed the holidays.Hope to welcome you again.Kind regardsChris Public Relations

10/10 Excellent

Rahman

Stayed 5 nights in Sep 2022

10/10 Excellent

Patricia Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overall was lovely and the standard of cleanliness throughout was exceptional. The standard, variety and presentation of food in the dining room was excellent. There was an extensive wine list and fabulous cocktails. The amazing staff, however, are the absolute selling point for the hotel. Their professionalism, standard of service, appearance and friendliness were exemplary.
Stayed 5 nights in Sep 2022
Response from Chris on Oct 2, 2022
Dear Patricia,Thank you so much for your comment.We would like to say thank you for taking your time to give some feedback.We hope to welcome you again in your next vacation.ChrisPublic Relations

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, super nice staff, fantastic food and very close to a nice beach
Stayed 7 nights in Sep 2022
Response from Chris on Sep 29, 2022
Dear Armen,thnak you for your good comment to oour stafrf, food.We hopoe you enjoyed teh holidays with us and you had agreat time here.Hope to welcome you again.Best wishesChrisPublic Realtions

10/10 Excellent

CHARLES W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, excellent food. Wish there was a gym on property!
Stayed 7 nights in Sep 2022
Response from Chris on Sep 21, 2022
Dear Charles,Thank you for your open and great review. We really appreciate that you enjoyed the food, staff and cleanliness.We look forward to welcoming you again on your next vacation.Kind regards ChrisPublic Relations

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and accommodating. The hotel's proximity to the beach was also nice.
Stayed 4 nights in Sep 2022
Response from Chris on Sep 21, 2022
Dear Tanisha,First of all, we want to thank you for such a positive comment about your holiday with us.We love reading that our staff.We look forward to offering the best service next time.Kind regardsChris Public Relations

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food quality and choice at this hotel is outstanding. The staff are all incredibly friendly and accommodating. The bed was huge and very comfortable. There was musical entertainment every evening which was varied. Drinks are a reasonable price for a large hotel. The surrounding area has a very typical holiday resort feel, shops and bars. Sadly there was a lot of litter. It felt safe and was very cycle friendly. We were impressed with the hotel and would definitely stay again
Stayed 7 nights in Sep 2022
Response from Chris on Sep 21, 2022
Dear Andrea,We would like to say thank you for taking your time to give some feedback.We hope to welcome you again in your next vacation.ChrisPublic Relations

10/10 Excellent

slava

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good location, excellent food,good room
Stayed 7 nights in Sep 2022
Response from Chris on Sep 16, 2022
Thank you so much for your comment.We would like to say thank you for taking your time to give some feedback.We hope to welcome you again in your next vacation.ChrisPublic Relations

10/10 Excellent

Glenn, PORTSMOUTH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for H/B option. Food & evening entertainment was better than most outside restaurants.
Stayed 7 nights in Sep 2022
Response from Chris on Sep 10, 2022
Thank you so much for your review. We are very happy to hear that you enjoyed the holidays with us.Hope to welcome you again in your next vacations.Kind regardsChrisPublic Relations

10/10 Excellent

JOHN ANTHYONY TAKAI

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Awesome staff and environment!
Stayed 4 nights in Aug 2022
Response from Chris on Sep 7, 2022
Dear Mr. Takai,We love reading that our staff and the hotel in general have filled your expectation.We look forward to offering the best service next time.Kind regardsChris Public Relations

10/10 Excellent

WILMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
….and relax
Lovely relaxing week. Great room, food good and staff all very friendly.
Stayed 7 nights in Aug 2022
Response from Chris on Aug 11, 2022
Dear Wila, thank you for your review. We hope you enjoyed the holidays with us. Hope to welcome you again in your next vacations. Kind regards Chris Public Relations

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent, clean and very friendly staff at great Hotel.
Stayed 8 nights in Jul 2022
Response from Chris on Jul 22, 2022
Dear Mark, thank you so much for your comment. We hope you enjoyed the time in our hotel and we want to thank you for the good feedback to our staff and cleanliness. Take care and stay safe. Kind regards Chris Public Relations

10/10 Excellent

Joanne

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Just a lovely lovely hotel with excellent staff and beautiful food
Stayed 7 nights in Jul 2022
Response from Chris on Jul 18, 2022
Dear Joanne, thank you so much for your review. We are very happy to hear that you had a good time in our hotel. Hope to welcome you again your next vacations. Kind regards Chris Public Raelations

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from Chris on Jul 6, 2022
Dear Vicky, we hope ythat you had a great time in our Hotel Astoria Playa. Hope to welcome you again in your next vacatins. take care and stay safe. Kind regards

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and helpful. Breakfast was great as well. Perfect positioning, 3 minute walk to the beach right next to a ton of restaurants and shopping. Will definitely be staying again.
Stayed 3 nights in Jun 2022
Response from Chris on Jul 6, 2022
Dear Rachel, thank you so much for the comment. We love reading that our staff, restaurant, meal board have filled your expectation. Take care and stay safe. Kind regards Chris Public Relations