Double or Twin Room, Sea View | Beach/ocean view

Reviews of Hotel Las Arenas

3.5 out of 5
Hotel Las Arenas
C/ Tit Livi, 14, Palma de Mallorca, Palma de Mallorca, Mallorca

Reviews

8.2

Very Good

Rating 10 - Excellent. 119 out of 359 reviews" "
Rating 8 - Good. 160 out of 359 reviews" "
Rating 6 - Okay. 59 out of 359 reviews" "
Rating 4 - Poor. 15 out of 359 reviews" "
Rating 2 - Terrible. 6 out of 359 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

M

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Fantastic hotel as always. Been here 6/7 times and only thing I can complain about is having to get into a taxi to the airport home!!
Stayed 6 nights in Oct 2023

10/10 Excellent

M

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

Rebecca

Stayed 1 night in Oct 2023

10/10 Excellent

Kellen

Liked: Cleanliness, staff & service, property conditions & facilities
This was amazing value and the breakfast buffet had a ton of stuff.
Stayed 7 nights in Sep 2023

10/10 Excellent

nellie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Dean

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

4/10 Poor

Harvey

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Food in restaurant was like canteen school food, tables never cleaned, etc etc.. Breakfast - you can really go wrong with that. Evening Meal - Wouldnt book HB as its not worth it ( like school meals, same food bar one change each night), not enough staff, no clearing of tables when peple have finished eating, no dress code so people able to turn up in swimming costumes etc - this was even the case for breakfast. House Keeping - Very good and room was good with the exception of the towels in the bathrooms - they should have been put in the bin when the building had its refit a number of years ago - sandpaper type quality. Bar Staff - Very good. Reception Staff - Not very helpful and especially when asked about a late check out (which we would pay for) told no rooms available when in fact later they did say they didnt want to clean a room later on so didnt want to let a room out.. Not a problem we wont be staying here again...
Stayed 9 nights in Jul 2023

10/10 Excellent

radoslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Debra

Stayed 1 night in Apr 2023

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were looking for a pleasant spot near the airport for our last night before an early am flight. It was fine for us.
Stayed 1 night in May 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Saima

Stayed 3 nights in Apr 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 amazing. Should be 5 stars
Stayed 3 nights in Apr 2023

8/10 Good

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a junior room with sea view. View was amazing and we had sun loungers on our balcony. Room was clean. If you are coming for a break to sunbathe then this hotel may not be for you. Roof top area opens at 10 and there will be a queue to get in. You will be lucky to get a bed at the pool unless you queue early. The pool on the bottom floor gets the sun from around 1230 (we were there April). However the views on the roof top are stunning. One day we rented a bali bed for €60 instead of paying for late checkout. We got a bottle of wine and lunch from the bar menu which was fab. I would recommend getting a Bali bed this made our experience on the roof top more enjoyable. The area is fab and has everything you need on your doorstep. Would highly recommend the Manchester pub. Bus was only €2 each way to get into Palma. Bus stop is located beside th BP fuel station a few minutes walk from the station. Bus number is A25 which is the express that will get you there in about 15 mins. Overall I do recommend this hotel but I wouldn't go back purely because of the sunbathing capacity isn't great and we didn't visit at a peak time
Stayed 3 nights in Apr 2023

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little break awar
Had a great stay here perfect location didn’t want to come home
Stayed 3 nights in Apr 2023

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is very good, next to the beach. A little bit far from downtown though.
Stayed 4 nights in Oct 2022

4/10 Poor

Margaret, McKinney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very cute, updated. Very clean.
Stayed 2 nights in Sep 2022

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022

10/10 Excellent

Paulina Alejandra

Stayed 2 nights in Jun 2022

10/10 Excellent

Sue-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las Arenas, Palma de Mallorca
Very well operated hotel, recently refurbished. Great room with good shower room, nice balcony and friendly staff who were all very helpful
Stayed 5 nights in Apr 2022

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Rhianwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

8/10 Good

Andrea S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Mathilda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good So happy there everyday.
Stayed 6 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Aug 2021

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roof top pool 🙌
Best pool views in Can Patilla 👌
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021

8/10 Good

Bernie, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering the restrictions caused by COVID, I think the staff did a great job. The only reason I did not rate higher was that the restrictions did adversely affect my enjoyment, but through no fault of the staff.
Stayed 7 nights in Aug 2020

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roof top pool and great buffet!
It’s a great location, right by the beach. There is a great roof too pool and another on ground floor. They are smart but the view on the roof top is amazing! I paid the extra for an ocean view. It looked over the marina. I would’ve preferred a different view. The hotel is clean and new! My ac was leaking and it was fixed in 3 hours. The buffet! Omg! Pay the extra money for the dinner buffet! It was amazing!!!! So many options. It’s worth it and it’s cheaper if you prébuy it! And social distancing with glass between tables, so don’t worry! It’s very safe and clean! I will be going back soon!
Stayed 6 nights in Aug 2020

10/10 Excellent

Debby, Anglesey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean hotel with every Covid 19 measure in place for tourists. The staff are so friendly and helpful, nothing is too much bother. We paid extra for a sea view and it was well worth it 👍
Stayed 5 nights in Jul 2020

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London couple
An amazing Stay !A Great swimming pool area on the roof .A very proffesional service of Mr Markus on reception desk .I really appreciate a jard job of all cleaning staff who had to follow special rules due CoVid 19 time !Great job-hotel was super clean !
Stayed 2 nights in Jul 2020

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday with a quarantine in UK !
It was an amazing stay! All service we have received was Great .I need to mention a whole Restaurant team ,who had to deal with Guests following a special health &safety (CoVid 19) rules.It was for sure very challenging for them but they did a Great Job ! I would stay in Hotel until quarantine in UK is over but couldnt afford it .
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having visited Can Pastilla for the previous 16 yrs, I have stayed at the Las Arenas on several occasions previous to the recent update and I was amazed at the changes to the hotel. The outside dining/sitting/entertainment area has changed so much in a very positive way and is now an area where you can enjoy a meal/drink whilst enjoying the sun and amazing views over the harbour/beach area. My thoughts on the hotel/rooms area: Prositives: good size rooms / very comfortable beds / Excellent size bath towels / good size full length mirror in room / lots of plug socket points Negatives: no bath / no drawer space for small items / lights on stairs do not always light up until you reach the top of the stairs. However the main negative point I would like to make is the bathroom and in particular the shower. This is not very private should you be sharing with a friend or someone you are not intermit with. The wall between the shower and the bedroom is part opaque glass but you can see the shape of the person in the shower through this glass. Also if you are over 5ft 6ins in height you will be able to see over the opaque glass into the actual shower. You can also see the shape of the person sitting on the toilet through this glass. There is no hand rail in the shower and this could cause difficulty for someone who is not steady on their feet ie elderly This would not prevent me returning to the Las Arenas as I found the hotel staff very helpful, friendly and accomodating
Stayed 8 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful roof top infinity pool and bar . Food was excellent.The staff were tremendous. Could not fault the room (mind you, did miss tea/ coffee making facilities)Could have done with more toilets on the ground floor.
Stayed 4 nights in Sep 2019

10/10 Excellent

Veronica, Nyc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las Arenas is a short drive from the airport and right across from the beach. The roof gives you an amazing almost 360 view of the island! Great buffet, sauna in the basement, clean room with lovely view of Spanish street and the boats docked. Amazing place!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel lovelyl location staff and great food , Lovely bar areas to sit , really clean and great decorating. Lovely roof top bar and pool , fantastic views 🍾
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Bright modern rooms with a fantastic shower
Stayed 1 night in Aug 2019

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated hotel, so everything is in great shape and design, and it has everything you need! Rooms are a bit on the smaller side though. We stayed three in one room (with an extra bed) which left pretty much no other space what so ever. But the rooftop pool makes up for it! Such a cool space with amazing views, and placed centrally in can pastilla!
Stayed 1 night in Aug 2019

10/10 Excellent

Oanh Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Las Arenas is beautiful and in the best location,beach is a minute away, what more can you ask for? My room was amazing and the beach view was even better. Staff is super friendly and helpful. All the good restaurants are literally right down the street. The PMI airport is 5 mins away. And the cathedral is 15 mins away. Their breakfast is so good, a variety of everything you can think of. Also, they have entertainments at night, amazing singers sing in the front of the hotel lounge area! I just left and I can’t wait to come back soon! If you’re looking for a hotel In Palma, this is the one for you!
Stayed 3 nights in Aug 2019

10/10 Excellent

AGACHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLACE TO REMEMBER...
Very nice hotel, on the beach, especially the room with sea view( 212). Half board, very good with a lot of traditional and non- traditional food. Nice staff , helping us with all our wishes. Thank you
Stayed 7 nights in Aug 2019

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Very large recently refurbished hotel. Rooms modern with lovely bathrooms. Excellent value for money. Good breakfast with great variety and quality.
Stayed 1 night in Jul 2019

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Everything at this hotel was perfect. It is newly refurbished. The quality is high and the decor is stylish. The pool on the roof is small but adequate for cooling off. The food was plentiful and delicious. The beds were so comfortable. The beach and surrounding bars and cafes were very clean and stylish.
Stayed 7 nights in Jul 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel 5 minutes from Airport.
What a fantastic hotel. Loved the room and amazing views ! We arrived early hours of the morning due to flight delay but this was no problem at all. Rooftop bar and pool simply have to seen absolutely amazing. We will be booking a return stay for sure.
Stayed 1 night in Jul 2019

2/10 Terrible

Elaine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrive late at night with a small child we had booked 2 rooms. On arrival the receptionist advised us they a problem with the hotel and we were to be moved to another. I think this was because they had over booked the rooms as the hotel was really busyb
Stayed 1 night in Jun 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OUTSTANDING
Amazing location, super easy travel from airport to hotel less then 10mins in a taxi! Glorious hotel brand new renovation definitely get bed and breakfast included as the breakfast buffet is beautiful spoilt for choice! Overall fantastic stay would definitely come back again!
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

David C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stayed at Las Arenas Hotel
I never stayed at the Las Arenas hotel as it was undergoing renovations. Stayed in the Nautic hotel about 50 yards away. Was a lovely stay, great spacious room, lovely breakfast, great location, helpful staff
Stayed 7 nights in May 2019