Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
2.5 Room cleanliness
2.0 Service & staff
2.0 Room comfort
2.5 Hotel condition
They paid and stayed.
for Everyoneby Martin from London
Fine for a short stayPosted Jun 15, 2013
Pros: location, breakfast staff and food
Cons: lacked warmth, room not very big, felt like a businesss hotel
Location: next to green attractive Passage Mallorca, felt very safe, convenient for public transport and the airport bus
The hotel is in the centre of Palma so is close to the Plaza Espana and good for public transport. The hotel would suit businness travellers and people on a short stay. We stayed for eight days for a holiday and something more spacious with a balcony would have been better. The room was very clean although the glasses were not washed every day and some fittings were a little shabby such as the bathroom door. We were on the ninth floor and had a conventional metal key to our room, some rooms on the lower floors used swipe key cards and I suspect that they had been refurbished more recently. The breakfast buffets were quite good and the breakfast staff very pleasant. Staff at reception were polite but not particularly friendly.
for Everyoneby Unsatisfied from London
Smallest room I have ever stayed inPosted Jul 11, 2012
Cons: The size of the room
Location: It is OK but not best
THE HOTEL LOOKS FINE IN THE LOBBY BUT I HAVE NEVER STAYED IN A HOTEL ROOM THAT SMALL. THERE IS A BED FACING THE WALL BUT THE CLEARANCE BETWEEN BED'S END AND THE WALL IS ABOUT 10 INCHES. IT IS SMALLER THAN A CABIN OF A CRUISE SHIP AND CONDITION AND FURNITURE ARE IN BAD CONDITION. i WENT OUT IN THE MORNING RETURNING TO THE ROOM AT 1PM AND THE ROOM WAS NOT SERVICED. wHEN I TOOK A NAP SOMEONE KNOCKS (BANGS) VIGOROUSLY AND SPEAKS SPANISH IF I NEED SERVICE. THERE IS NOT EVEN A DO NOT DISTURB SIGN TO BE DISPLAYED. MOST MALLORCA HOTELS HAVE BETTER ROOMS THAN THIS. mAYBE SOMEONE FORTUNATE ENOUGH HAS A BETTER ROOM, BUT IF YOU BOOK YOU RISK STAYING IN SUCH A DORMITORY ACCOMMODATION AND LET YOUR HOLIDAY BE RUINED.