Ratings based on 17 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
for Personal Eventby Zen from North London
Friendly stuffPosted Jul 22, 2013 on Hotels.com
What I liked the most was helpful and friendly stuff. Good location, 5 or 6 euros by taxi from the centre. Good breakfast. Only one thing I did not like that my bathroom was full of hair and dust.
for Everyoneby Steve from UK
Quiet backstreet hotel for a saty in Palma.Posted Apr 26, 2013
Location: Close to plenty of good restaurants, just down the hill. Bellver Castle is withing a few minutes walk too.
I booked this room for my Mum. The room was basic, but clean and quiet. Breakfast was great. The staff repaired a broken light fitting quickly and were always helpful.
for Everyoneby A verified traveler
Great spotPosted Oct 15, 2012
The only thing we didn't like about the room was that the temperature control didn't work very well, so at night we had to leave the door open so it didn't get too hot. Otherwise everything was fine. The staff was really friendly. One receptionist in particular helped us a lot, and explained everything very patiently in Spanish, marking our map and making restaurant recommendations.
very close to port and lovely walk to cityPosted May 9, 2012 on Hotels.com
We had a lovely stay at Hotel Zurbaran - it is not suitable for older people as is uphill. The hotel was spotlessly clean and the rooms very pleasant. The breakfast was excellent and we found it very good value. Will certainly return if we go to Palma again.
for Business Travelersby A verified traveler
Zurbaran - Palma de MallorcaPosted May 2, 2012 on Hotels.com
The hotel is close to the touristic area of Palma. The room was nothing special (e.g., 14" TV), however it was clean. Also, there was a balcony. The hotel is located in a very convenient location, as the bus stop is just 200 m far away.
Recommendedby Anthony from Barnsley, United Kingdom
Pleasant 3 star West of central PalmaPosted Oct 19, 2011
Location: Palma is lovely, and all areas should be explored.
Nice enough hotel. Some of the reception staff could maybe have been a bit friendlier, but they were ok and got things done on the whole. Not the best location, as a bit of a hike into town, but worth it in my view for the cost saving. Some people were there in groups and behaved a bit selfishly in that they were noisy and didn't seem to care about other guests. I guess this is always a risk in a smaller hotel, as any one group becomes a sizeable chunk of the total number of guests and is hard to overlook, eg in the breakfast room, if they 'take it over'. On the last night another group had a noisy party, and I don't think this should have been allowed to take place.
by A verified traveler from Los Angeles, CA
Clean hotel in terrible location.Posted Oct 6, 2011
The hotel itself is nice, clean and comfortable. However, the location is terrible. Up quite an incline and very far away from the main town. The area around the hotel is a little questionable too. Other than that, it was OK.
for Familiesby A verified traveler from Canada
Good Budget HOTELPosted Aug 29, 2011
This hotel is quaint, sitting on a back street in Palma. The rooms are simple and require a card to keep the A/C on. The staff are accommodating, and try to help resolve problems. The breakfast is acceptable but needs a faster turnover, and some items are not fresh. Overall a two star rating, IMO.
by A verified traveler from edinburgh
ok, but nothing special, 0 characterPosted Aug 22, 2011 on Hotels.com
The location of the hotel is not very convienient and the facilities are pretty basic as for a 3 star hotel. fridge is not cold and the balcony small and unfinished.
Recommendedby A verified traveler from New York, NY
Nothing specialPosted Jul 5, 2011 on Hotels.com
I and my wife stayed in Zurbaran for approximately one week in May 2011. The hotel is rather mediocre. I would not call the hotel staff openly hostile, but they were neither particularly friendly, nor helpful. The receptionists seemed to be annoyed by any simple requests (like fix an air conditioner, or provide us with towels that the day maid forgot to provide us with, etc). Initially we got a pretty big room with a nice balcony. Instead of a one double bed that we have reserved we got two twin beds. In a couple of days we were able to move into a new room with a double bed. That room however was much smaller, there was no English cable channel, and the balcony was much smaller. The immediate surroundings of the hotel are kind of seedy, but not too bad. Since Palma de Mallorca is a relatively small town you can reach most destinations on foot. Public transportation is pretty efficient and easy to access from the hotel. Room service did not exist, which was just an inconvenience on one occasion. There was a free internet service in the room, which was a plus. Room interior was not too terrible, just with multiple small deficiencies (shower did not quite work, bathroom window did not quite open, etc). I am certain that we will visit Mallorca again, but I don't think I will be staying in Zurbaran next time.