Ratings based on 11 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.6 Hotel condition
They paid and stayed.
for Couplesby Caitlin
Very nice hotel.Posted Sep 12, 2013
Pros: Very clean. The cleaners left us a flower on our bed, which was a lovely touch. Great view from our room - floor 7.
Cons: Good food! Good selection to choose from! But they need to keep an eye on certain dishes becoming dry when left out for too long, as a buffet.
Location: Very close to beach and shops. We found the beach to be to be very touristy, so preferred to be by the second quieter pool at the hotel.
We thought it was a really nice hotel, that you couldn't really fault. However,as a couple wanting a relaxing mini moon break it felt like the area was too touristy and swarming with families. We would pick a quieter area next time. The staff in the hotel were very nice and attentive. We both had massages at the hotel, which we were quite disappointed by. They left the room a lot and it seemed bizarre pouring oil on my head for the Indian head massage. But they were very friendly.
for Familiesby A verified traveler
Excellent all round hotelPosted Aug 29, 2013
Pros: Great location for beach. Food is excellent they serve lobster one night. Very clean. Friendly staff. Entertainment good quality with lots for kids.
Cons: Timings of dinner is 6.30pm to 9.30pm and kids disco is 8.30pm to 9.15pm, so if you like eating later you only have 15 mins before they start closing.
Location: hotel is located on the beach. It's about 20 mins walk on the beach promenade to Alcudia port but this is also accessible via transport which is 5 min
Thoroughly enjoyed it. Would definitely recommend.
for Everyoneby A verified traveler
Lovely holidayPosted Aug 24, 2013
Pros: Food was brilliant,location is perfect and 98% of the staff are excellent.
Cons: Update the rooms.
Location: Perfect location - on the beach, in the centre of Alcudia,what more could you ask for!
My husband and I stayed at Cuidad Blanca again, this time on a couples holiday. Food was fantastic, no way anyone could say there isnt anything for them, not blighted by flys and wasps too which was a bonus especially when the hotel is actually onthe beach. Rooms do need updating but are cleaned everyday. Receptions staff fantastic, cleaning staff fantastic, porter fantastic, all staff around and about the grounds were fantastic and this includes the entertainment staff, most of the staffin the resteraunt were fantastic but there was one or two that were miserable and I wouldnt approach them if I had a query! Mainly a family holiday hotel especially for this time of year so my husband and I spent most of the time on the beach which the hotel walked out from onto, beautiful location. Overall a brilliant holiday in a beautiful hotel andwould we return! Of course we would, weve stayed herebefore and that was great and thats why we returned again - we will return :)
for Familiesby Lynda from Glasgow, Glasgow City, UK
Summer hol Aug 2013Posted Aug 16, 2013
Pros: Staff and food
Cons: The lift is a bit small
Excellent location. Food amazing. Staff so helpful and cheery. Entertainment fantastic. Fantastic for kids.
for Familiesby Chris from London, UK
Perfect for familiesPosted Aug 3, 2013
Pros: friendliness of the staff, always cleaning, cooking the food in front of you. very safe hotel.
Cons: position of room, but it was a last minute booking and the hotel was full. no comments from others guests.
Location: Perfect for the beach
We've just returned from a weeks all inclusive stay at this hotel and loved every minute. The hotel was spotless, (including daily maid service in the rooms) and there was so much choice of food that we were spoilt for choice, even with me not eating meat and when we went out for a day trip there was no issue with sorting out a picnic. The staff were very friendly and helpful and always had time to speak to the guests. The entertainment staff did an excellent job of entertaining all the guests no matter what their age was from morning to night, including having a mini disco for the children every evening. Our daughter joined in with the daily Mini Club (ages 4-7, although there were also two more clubs for older children) she loved the variety of activities and we felt completely confident that she was safe being left in their care. There was a great pool which varied in depth from knee height to chest height and had a slope to walk into it, if you preferred the beach you walked out of the hotel straight onto it. We were in block 2, which is behind the evening entertainment area and in a room by the lifts which was noisy at times, but having booked up the holiday less than 2 weeks before we traveled we obviously weren't going to be getting the best room in the hotel. We did speak to others in block 2 and they didn't have any problems with noise in that location. We would certainly return to this hotel and the children have already asked when we'll be going back
for Everyoneby Gayle from Chester, Cheshire West and Chester, UK
Noise from the road caused us problems.Posted May 19, 2013
We were given an one bedroomed apartment in Block 6, which is situated next to the main road. The noise from the road was terrible and traffic carried on all night. We were only staying for a short stay and didn't want to pack up and move, so we ended up sleeping in the lounge area which was furthest from the road. We also paid for internet connection, the staff forgot to tell us that it doesn't reach Block 6! We would stay again, but would request a different Block!
for Everyoneby A verified traveler
Great family hotelPosted May 19, 2013
Fantastic friendly helpful staff! Great food extremely family Will definately be back!
for Familiesby Mawatson from Southampton UK
Ideal all roundPosted May 16, 2013 on Hotels.com
Great location right on the beach. Great pools and plenty of space for sun lounging. Impeccable service from every member of staff we met, they particularly made an effort with the kids. The food was of a very high standard, plentiful and of great choice. Very spacious rooms, would reccomend a sea view too. The hotel has a very fresh and clean feel thought, there is a lot of attention to detail. We stayed for a week(2 adults 1 child) and couldn't have been happier.
for Everyoneby Helen from South Shields, Tyne and Wear, UK
Lovely place to stay.Posted Aug 26, 2012
Pros: Right on beach and easy access.
Cons: Internet access poor.
Location: Further away from port than expected, but on bus route and taxi rank round corner. Beach location was fantastic.
Stayed on room only basis. Plenty of options elsewhere for food, all inclusive seemed popular though. Hotel clean, grounds well tended, pools clean and good for families, activities available but not intrusive if you weren't interested. Did join in with aqua aerobics, and enjoyed that. Ads stated 15m walk to town/port but that would be v fast pace and far too hot for that. Was about a 30m walk for us along beach or on roads. Beach cafe right outside, perfect for lunch/snacks, with cooling breeze and fabulous views over beach. Would recommend.
for Familiesby A verified traveler from New York, NY
Four Star European Style - Five Star is BetterPosted Sep 19, 2011
AMAZING turquoise beach with at least 100 feat of shallow calm water is an ideal setting for families with kids, beach is impeccable. Hotel is great but lacks the "carribean" all-inclusive feel or ammenities, we did a half-board option with a 21 month old baby and the hotels food was exceptional for adults but not enough kid-friendly foods like hot oatmeal, or chicken soup, etc. (none of that was to be found). You have to pay and reserve your beach chair (which was shocking for us) and there isnt enough shade on the beach if you want to spend all day there. The pool, hotel grounds, layout, etc. is impeccable and so is the hotel location. Overall it is a great place, just not really what you would expect. For example the "half board" option meant that the waiters threatened us to pay for tap water or buy bottled water (which might be acceptable for a European) but no for an American. The head waiter and hotel manager were very accomodating and gave us milk. The rooms do have a proper kitchennete and if we would have prepared more, we could have technically cooked for our child, and made oatmeal (but again, thats not the purpose of going to a resort). All in all, a really great place - but we would probably still stay at a 5 star next time, but definitely in the same area and on the same beach.