Ratings based on 281 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from Norwich, Norfolk

Perfect if holidaying with young children

Posted Jul 21, 2015
Pros: Everything!
Cons: The reception area was constantly full of holidaymakers on their phones as this was the only area with free internet access.
Location: Very close to supermarkets and snack bars. Very good play park for children with an amazing bouncy castle! Bus stop right outside hotel.
My daughter and I stayed at the Esmeralda Park together with my 3 year old grandson. We were lucky enough to be allocated a room slightly away from the entertainment area and pools which was perfect for us (Block J). The one bedroomed apartment was spacious as was the balcony with lovely comfy rattan armchairs. The idea was for me to sleep on the sofa bed in the lounge but I found this very uncomfortable after only one night so all 3 of us slept in the twin beds in the bedroom. I am sure the sofa bed would be fine for youngsters though! The room was cleaned 5 days out of 7 which was absolutely fine and explained to us when we booked in. The restaurant is enormous and the food was delicious with different options every day of our stay even at breakfast. It was very busy and very child orientated. I believe there was a child free area available for dinner. The entertainment for young children was excellent - a mini disco during the day and again at night from 8.30. The beach was very close to the hotel and is lovely but very very crowded during the day. We opted for the wonderful pools and visited the beach late in the afternoon. We would definitely stay at the Esmeralda Park again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean property right on the beach

Posted Jul 15, 2015
Excellent hotel and good location. The excellent breakfast buffet was included. It is about a 10 minute walk to the main town and around 20 minutes to the marina but worth the walk.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good

Posted Jul 13, 2015
Very nice room 101, poor view complex very good, good use of the other hotels in chain
5 out of 5
Recommended
for Families
by A verified traveler from dorset UK

Very good hotel for families with young children.

Posted Jun 29, 2015
Pros: location, comfort, cleanliness and excellent service facilities including good entertainment.
Location: next to a sandy beach in a beautiful rocky cove. Close to restaurants and bars and sophisticated area by the local marina. Boat trips along the coast.
Hotel chosen for its location and suitability for a 4 year old child. The rooms were Premier apartments and were extremely comfortable, modern and well equipped.
5 out of 5
Recommended
for Everyone
by A verified traveler from sussex

Perfect week of doing nothing

Posted Jun 27, 2015
We had a lovely week of complete rest. Lazing in the sunshine, dipping into either the pool or the sea, no driving or cooking or phones. The setting was beautiful and the staff were great plus the food was fantastic. Although we are a 'mature' couple and there were a lot of families there we were always able to find a quiet area if we wanted to.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the beach, perfect hotel for families

Posted Jun 21, 2015
The restaurant is good, high variety of food, I would not recommend this hotel for couples or young people.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Lovely apartments very close to the beach

Posted Jun 19, 2015
Pros: Very clean, comfortable apartments. Good balconies. Excellent air conditioning (in fact we turned it off at night as too chilly when sleeping).
Cons: Better sign posting for reception when arriving. Also help with baggage both to the reception on arrival and to the apartments.
Location: Good location, right on top of the beach. Town centre is about 15 mins walk with lots of restaurants, shops etc. Local shops nearby for essentials.
3 of us (adults),arrived at 2pm and were dropped off by our transfer just outside the apartment area as there is no vehicle access to the apartment and reception areas ( very safe for children). This meant we had to carry our own luggage down to the reception area which was not easy initially to find as it is not well signposted. However, having found the reception, the staff where very efficient and pleasant. Once we had our apartment details we then had to transfer our own luggage to the apartment block, where there was a lift to the 1st floor where our apartment was. All the apartments are in many individual blocks only three floors high, spread about the area. Once in the apartment we were very pleased with the clean condition of the 1 bed apartment and the two sofas in the lounge area simply required the back cushions removed to reveal a large single bed. We had a decent sized balcony with a sea and pool view to the side of the apartment so not directly over the pool, which in the end was actually better as it was quieter. We had a couple of minor issues which when we called reception on the apartment's internal phone, where resolved immediately with a response from staff to the apartment within 5 mins, EXCELLENT SERVICE!.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kulmbach,Bayern

Hervorragendes Feriendomizil an der Cala Esmeralda

Posted Jun 18, 2015
Pros: Die herausragendsten Vorzüge dieses Hotels sind einerseits die schöne Lage am Meer mit dem Blick auf die Bucht, andererseits die geräumigen Zimmer.
Cons: Die Pools sollten nicht nur von 8 - 18 Uhr, sondern vielleicht schon ab 7 und bis 19 oder 20 Uhr zu benutzen sein.
Location: Das Hotel befindet sich an Mallorcas (Süd-) Ostküste in Cala d'Or und bietet viel Gelegenheit zum Baden, Sonnen, aber auch für Ausflüge ins Inland.
An der Rezeption waren wir freudig überrascht, dass wir auf unseren Wunsch hin tatsächlich das selbe Zimmer wie im Jahr zuvor erhielten. Gleich beim Betreten unseres Apartments wurden wir amermals freudig überrascht. Auf dem Tisch stand eine Flasche Rotwein, mit der uns der Hotel-Manager als Wiederholungsgäste begrüßte. Es war, als ob wir heimkämen und sofort fühlten wir uns in dem geräumigen, sauberen Apartment tatsächlich wieder wie zuhause. Das war der Auftakt zu einem sehr angenehmen Urlaubsaufenthalt, und wir haben von diesem "Basislager" aus tagsüber wieder viele erlebnisreiche Autofahrten durch Mallorca machen können oder einfach einen ruhigen, erholsamen Tag am Strand oder Pool in der Sonne eingelegt. Durch den hervorragenden Zimmerservice war unsere Wohnung stets tipptopp ordentlich und sauber.
5 out of 5
Recommended
for Families
by A verified traveler

Sehr zu empfehlen!

Posted Jun 14, 2015
Pros: Das überaus freundliche Personal.
Cons: Ich fände einen Tanz (Disko) Abend schön oder eine nette Live Band. Die Musicals (Phil-Collins, Abba etc.) haben uns nicht gefallen.
Sehr freundliches Personal, schöne Bucht, tolles Essen, zweckmäßige Zimmer. Die Ortschaft Cala dór hat uns nicht gefallen. Alles sehr künstlich! Mietwagen dringend zu empfehlen, um die Insel zu erkunden. Ich würde auch nur mit Kindern diese Hotel besuchen. Für Paare evtl. zu laut (Speisesaal).
4 out of 5
Recommended
for Everyone
by A verified traveler from Montpellier

hôtel très propre, plage magifique.

Posted Jun 9, 2015
Pros: l'hôtel extérieur intérieur très propre la blancheur espagnole du bâtiment, la plage, le buffet petit déjéuner.
Cons: pour restaurant uniquement au 1 er étage pas possibilité de manger en extérieur au Rez de Chaussée. Pas d'endroit pour danser dans le quartier
Location: Petits restaurants, un Karaoké très sympa à proximité de l'hôtel, avec animations tous les soirs.
Hôtel très agréable, très grand mais agréable. Très bien pour les familles. assez bruyant la journée car beaucoup de monde dans les piscine et sur la plage.