Beach nearby, white sand, sun loungers, beach umbrellas

Reviews of Inturotel Sa Marina

4.5 out of 5
Inturotel Sa Marina
Avda. Calonge, s/n, Cala d'Or, Santanyi, Mallorca

Reviews

9.0

Wonderful

Rating 10 - Excellent. 154 out of 271 reviews" "
Rating 8 - Good. 99 out of 271 reviews" "
Rating 6 - Okay. 14 out of 271 reviews" "
Rating 4 - Poor. 2 out of 271 reviews" "
Rating 2 - Terrible. 2 out of 271 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Garry

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Great Apartments
Second time here and did not disappoint. So close to main square and local supermarkets for convenience. Food on site for lunch was very nice and would highly recommend it.
Stayed 7 nights in Oct 2023
Response from INTUROTEL CREW on Oct 24, 2023
Dear Garry, Your review made us very happy! We like to know that you enjoyed your stay here as much as your first visit, with your review you help future guests with those comments, it is greatly appreciated.We hope to see you again.Best regards from Cala d'Or,Inturotel Crew

2/10 Terrible

Rabab

Traveled with family
Disliked: Room comfort
Stayed 6 nights in Aug 2023
Response from INTUROTEL CREW on Aug 29, 2023
dear Rabad,Thank you for taking some of you time to rate our service and feedback us, it is much appreciated.We look forward to welcoming you soon.Kind regards,

6/10 Okay

Jean-Francois

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
We had a good stay, but found the check in process arduous - the reception staff demanded the passports of all guests, including my four and six year old children, signatures from all adults and the Expedia tax invoice emailed to them. My wife stayed in the car as my three year old son was napping, and so these demands caused us much stress, particularly trying to locate the specific Expedia receipt which they required emailed to them at the point of check in. Easily my worst check in experience of any hotel to date.
Stayed 4 nights in Jul 2023
Response from INTUROTEL CREW on Aug 5, 2023
Dear Jean-Francois, Thank you very much for taking the time to rate our service. Your comments always help us to do better. Sorry if our registration process was a bit long, we only do what the laws of Spain require, it is out of our hands.We hope to see you again very soon.Best regards from Cala d'Or,Inturotel crew

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2023
Response from INTUROTEL CREW on Aug 5, 2023
Dear Christopher, Your high rate make us very happy! We look forward to seeing you again.Kind regards from Cala d’Or, Inturotel Crew

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, room comfort
Perfect Cala D’or stay and location
Amazing hotel, 5min walk into the centre and 10mins walk to the beach.. staff were super friendly.
Stayed 10 nights in Jul 2023
Response from INTUROTEL CREW on Aug 8, 2023
Dear Andrew, Your review made us very happy! Future guests will find your comments very helpful.We look forward to seeing you again.Kind regards from Cala d’Or, Inturotel Crew

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, room comfort
Great hotel, perfect location
We had a fantastic holiday, the hotel was clean and tidy with 2 large pools but did not feel over big. The hotel was busy but you got to know the staff and were able to meet new friends.
Stayed 10 nights in Jul 2023
Response from INTUROTEL CREW on Aug 5, 2023
Dear Rob, Thank you very much for taking the time to rate our service and comment on us, it is greatly appreciated. Your opinion could help future guests to choose our hotel to stay. We hope to see you again very soon.Best regards from Cala d'Or,Inturotel crew

10/10 Excellent

Domenico Luca Giovanni De

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel property, good staff and lots of amenities in the surrounding. Breakfast choice was awesome for quality and variety. Room was facing on street side though, rather noisy overnight.
Stayed 13 nights in Jun 2023
Response from INTUROTEL CREW on Jul 11, 2023
Dear Domenico,Your review made us very happy! Future guests will find your comments very helpful.We look forward to seeing you again.Kind regards from Cala d’Or, Inturotel Crew

10/10 Excellent

CHRISTINA

Liked: Amenities, property conditions & facilities
Stayed 10 nights in Jun 2023
Response from INTUROTEL CREW on Jul 11, 2023
Dear Christina,Thank you for rating us so high, you made us very happy! Future guests will find your comments very useful.We hope to see you again.Best regards from Cala d'Or,Inturotel crew

10/10 Excellent

A

Stayed 4 nights in Jun 2023
Response from INTUROTEL CREW on Jul 8, 2023
Dear Guest,Thanks a lot for taking the time to rate our service, it is much appreciated.We look forward to seeing you again very soon.Kind regards from Cala d’Or,Inturotel Crew

10/10 Excellent

Agnes

Great stay
Problem free from start to finish
Stayed 7 nights in Jun 2023
Response from INTUROTEL CREW on Jul 8, 2023
Dear Agnes,Your review made us very happy! Future guests will find your comments very helpful.We look forward to seeing you again.Kind regards from Cala d’Or, Inturotel Crew

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
We had an amazing time, very nice apartment, super clean with very helpful staff. The pools are amazing and the beach was a short walk away. We didn't want to leave :)
Stayed 7 nights in Jun 2023
Response from INTUROTEL CREW on Jul 8, 2023
Dear Guest,Thanks a lot for taking the time to rate our service. Your comments always help us to do better.We look forward to seeing you again very soon.Kind regards from Cala d’Or,Inturotel Crew

10/10 Excellent

Chris

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from INTUROTEL CREW on Jun 17, 2023
Dear Chris,Thanks a lot for taking the time to rate our service. Your comments always help us to do better.We look forward to seeing you again very soon.Kind regards from Cala d’Or,Inturotel Crew

8/10 Good

Laura

Stayed 3 nights in May 2023
Response from INTUROTEL CREW on Jun 2, 2023
Dear Laura,Thank you very much for spending part of your time in evaluating our service. Your comments always help us improve.We hope to see you again very soon.Greetings from Cala d'Or,Inturotel Crew

6/10 Okay

Victoria

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The pools are lovely and the heated pool was so nice for my son. The couches in the living room are very old and the bathroom seals around the tub were rusty and looks a bit gross. My husband woke up after our first night with 5 large bites on his head, neck and face that we need to go to the pharmacy for steroid cream to treat as they became so large and painful. There were ants in the bedroom and we saw a large brown bug crawling on the couch. We informed the reception and showed the bug and requested the room be deep cleaned and sheets changed which they did but it freaked me out a little for the rest of the holiday. The location for a supermarket is amazing and the shops restaurants.
Stayed 10 nights in May 2023
Response from INTUROTEL CREW on Jun 2, 2023
Dear Victoria,Thank you very much for your valuable review, your comments help us in the process of continuous improvement of our services. We are sorry about the problems with ants, in spring some insects appear in warm climates. Our apologies for it.We hope to have a new opportunity to meet your expectations soon.Very truly yours, Inturotel CREW

8/10 Good

Victoria

Stayed 3 nights in May 2023
Response from INTUROTEL CREW on Jun 17, 2023
Dear Victoria,Thanks a lot for taking the time to rate our service. Your comments always help us to do better.We look forward to seeing you again very soon.Kind regards from Cala d’Or,Inturotel Crew

8/10 Good

JaeSung

Liked: Cleanliness, amenities, property conditions & facilities
I didnt like that we had to book a time to use the gym and also pay 3.5 Euro/day for a safe which I've never heard of
Stayed 3 nights in Oct 2022
Response from Inturotel Hotels & Resorts on Oct 26, 2022
Dear JaeSung,Thanks very much for your review. We find your comments very valuable, as they help us with our efforts to continuously improve our services. We hope to have another chance soon to meet your expectations. Yours sincerely, Inturotel CREW

8/10 Good

D

Liked: Cleanliness, room comfort
Sa Marina fabulousness
Fabulous hotel everything was wonderful. Massive room great pools great food and excellent entertainment.If I have to be picky I would say the gym area needs to be bigger because of the size of the hotel. Having to book a time for the gym was a bit off putting.
Stayed 7 nights in Oct 2022
Response from Inturotel Hotels & Resorts on Oct 15, 2022
-Dear Mr./Ms…, Dear…,Your review made us very happy! Your comments are for us very helpful, they helps us to improve our service. We look forward to seeing you again.Kind regards from Cala d’Or, Inturotel Crew

10/10 Excellent

Tobias

Traveled with family
Liked: Cleanliness, room comfort
Perfect hotel!
Stayed 6 nights in Sep 2022
Response from Inturotel Hotels & Resorts on Oct 7, 2022
Dear Tobias, Your review made us very happy! We like to read that you enjoyed your stay here.We look forward to seeing you again.Kind regards from Cala d’Or, Yours sincerely,Inturotel Crew

10/10 Excellent

Vanessa

Liked: Cleanliness, room comfort
Spectacular times at Inturotel Sa Marina
Amazing place, phenomenal infrastructure and great location. They also have live music every night and games during the day by the pool which made our holidays even better. We spent 7 spectacular days at this hotel.
Stayed 7 nights in Sep 2022
Response from Inturotel Hotels & Resorts on Oct 7, 2022
Dear Vanessa, Your review made us very happy! Future guests will find your comments very helpful.We look forward to seeing you again.Kind regards from Cala d’Or, Inturotel Crew

6/10 Okay

Michael

Liked: Cleanliness, room comfort
Great place for families
The hotel is lovely but we had a family either side of use with babies and it affected our quality of sleep as the walls are very thin!! The entertainment was great and food was lovely
Stayed 8 nights in Sep 2022
Response from Inturotel Hotels & Resorts on Oct 7, 2022
Dear Michael,Thank you very much for leaving your rating and comments. We are very happy to know that she had a pleasant stay. Our apologies for the inconvenience during your stay here.We are hoping to welcome you soon.Sincerely,Inturotel crew

8/10 Good

Ian

Liked: Cleanliness, room comfort
Lovely hotel, right in the centre of Cala D’Or
Hotel was very nice, however our room was facing the road which was very noisy
Stayed 7 nights in Sep 2022
Response from Inturotel Hotels & Resorts on Oct 7, 2022
Dear Ian,Thanks very much for leaving your rating and feedback. We are very pleased to hear that you had a pleasant stay.very useful. See you soon!Inturotel Crew

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel rooms are clean and spacious. It’s just a few minutes walk to the centre of town. The staff were all friendly and really helpful. Our only issue was the pool opening times. Would have liked a swim before breakfast.
Stayed 5 nights in Sep 2022
Response from Inturotel Hotels & Resorts on Sep 19, 2022
Dear Sally,Your review made us very happy! Future guests will find your comments very helpful.We look forward to seeing you again.Kind regards from Cala d’Or, Inturotel Crew

8/10 Good

Frances, Watford

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked that it was near to many shops and supermarkets
Stayed 5 nights in Aug 2022
Response from Inturotel Hotels & Resorts on Aug 30, 2022
Dear Frances, Your review made us very happy! Future guests will find your comments very helpful.We look forward to seeing you again.Kind regards from Cala d’Or, Inturotel Crew

8/10 Good

Paul David

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great location. The pool bar/restaurant had some problem serving food on the two days we tried to eat there other than that no problems
Stayed 7 nights in Jul 2022
Response from Inturotel Hotels & Resorts on Aug 12, 2022
Dear Paul David, Your review made us very happy! Our apologies for the issues at the pool bar, some days it was busier than usual and we had some trouble serving food quickly enough. We hope to see you again. Kind regards from Cala d'Or, Inturotel crew

10/10 Excellent

Zahir

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a family holiday
Stayed 10 nights in Jul 2022
Response from Inturotel Hotels & Resorts on Jul 20, 2022
Dear Zahir, Your review made us very happy! We are really happy to know that you enjoyed your stay here.. We look forward to seeing you soon. Kind regards from Cala d’Or, Inturotel Crew

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was super helpful!
Stayed 8 nights in Jun 2022
Response from Inturotel Hotels & Resorts on Jul 9, 2022
Dear Alexis, Thank you for your fantastic review and for choosing Mallorca as your destination! We are very happy to know that you enjoyed your stay here. On behalf of our front office staff, thank you again for all the compliments, they are appreciated. We hope to see you again very soon. Greetings from Cala d'Or, Inturotel Crew

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, room comfort
Great stay
Great apartment, comfortable for 4 people. The air conditioning and internet worked perfectly and all was in good condition, beds are comfortable and there are enough towels (of good quality). The breakfast is really good!! I can recommend this place
Stayed 4 nights in Jun 2022
Response from Inturotel Hotels & Resorts on Jun 22, 2022
Dear Paola, First of all, thank you for taking some of your time to send us your feedback. It is very much appreciated. We are very happy to know that you enjoyed your stay here. We are looking foward to welcoming you soon. Sincerely

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent stay. Will return for sure!
Stayed 4 nights in Jun 2022
Response from Inturotel Hotels & Resorts on Jun 22, 2022
Dear Kara, First of all, thank you for taking some of your time to send us your feedback. Your opinion helps us to improve and encourage other guests to visit us. We are hoping to welcome you soon. Sincerely

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, room comfort
Perfect family holiday
Fantastic holiday made better by the hotel staff, food, amenities and entertainment. Kids loved the safe pool and really enjoyed the evening disco. The buffet breakfast and dinner had a great selection even for 2 fussy children. Would definitely recommend and will return at some point. Thanks again to all the lovely staff who were very welcoming and hospitable.
Stayed 4 nights in May 2022
Response from Inturotel Hotels & Resorts on Jun 11, 2022
Dear Gavin Thank you very much for taking the time to rate our service. Your comments always help us to be better. Once again, on behalf of our animation team, thank you for such a good review about them, it is greatly appreciated. We hope to see you again very soon. Kind regards from Cala d'Or,

8/10 Good

Carl

Traveled with partner
Liked: Property conditions & facilities
Nice and clean good hotel although air conditioning didn't work well at all.
Stayed 8 nights in May 2022
Response from Inturotel Hotels & Resorts on May 21, 2022
Dear Carl, First of all, thank you for taking some of your time to send us your feedback, it is greatly appreciated. We are very happy to know that you enjoyed your stay here. We are hoping to welcome you soon. Best regards, Inturotel Hotels and Resorts

10/10 Excellent

Beverley

Traveled with group
Liked: Cleanliness
Friends trip
Lovely hotel, great facilities and brilliant for friends and family. Immaculate, staff always cleaning. Only down side is the third bed, the sofa bed, isn’t comfortable at all!
Stayed 3 nights in May 2022
Response from Inturotel Hotels & Resorts on May 21, 2022
Dear Beverley, First of all, thank you for taking some of your time to send us your feedback, it is greatly appreciated. We are very happy to know that you enjoyed your stay here. Regarding the third bed, your opinion will be passed on to the owner of the hotel and will be considered. We are hoping to welcome you soon. Best regards, Inturotel Hotels and Resorts

10/10 Excellent

Sian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and great location.
Stayed 7 nights in Aug 2021
Response from Inturotel Hotels & Resorts on Aug 25, 2021
Dear Sian, Thank you for choosing our hotel to spend your holiday, it is much appreciated it. We are really happy to know that you enjoyed your stay here. We look forward to welcoming you soon. Kind regards

8/10 Good

Jaeyoen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay at the Inturotel Esmeralda as an alternative to our original booking. Lovely staff and very clean facilities. We really enjoyed our stay and loved the pool as well as the beach cove just a short walk away. Perfect place for a family get away.
Stayed 7 nights in Jul 2020

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Lovely hotel, great breakfast
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great second stay at this lovely hotel
Very nice hotel in a great location. Waiting staff are fab. Rooms are clean and very spacious. Reception could be manned a bit more as long wait when only one member of staff checking people in & out. Looking forward to staying again in future.
Stayed 7 nights in Oct 2019

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Tara, Dublin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great rooms, extreme cleanliness, friendly staff and gorgeous grounds
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect accommodation for a family holiday. close to town and marina for restaurants and bars and short walk to beach. Lovely pools. Staff all very friendly.
Stayed 7 nights in Sep 2019

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service
fabulous hotel, great location. Hotel is very clean and the staff and exceptional. The pool area is lovely with waiter service if you fancy a snack or drink. Hotel rooms are well equipped with a daily maid service. Overall a lovely stay and would definitely recommend.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2019

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overall was great, the staff very friendly, very clean, and the breakfasts were amazing. Location was great, really near the bars, restaurants and shops. The beach was a bit disappointing as very small and so crowded, it felt more like Weston, you had to step over people to get to the sea. We tried to walk to the Marina but very steep hills which is not good if disabled and was not very well signposted so we gave up! My only negative about the hotel was that we had to get up really early everyday to reserve sunbeds which was frustrating but understandable in August and the sofabeds in lounge were great to sleep on but uncomfortable to sit/relax on.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2019

8/10 Good

Jatinder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019