Beach nearby

Reviews of Hotel JS Cape Colom - Adults Only

3 out of 5
Hotel JS Cape Colom - Adults Only
Carrer Assumpcio, 14, Porto Colom, Felanitx, Mallorca

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 168 reviews" "
Rating 8 - Good. 77 out of 168 reviews" "
Rating 6 - Okay. 17 out of 168 reviews" "
Rating 4 - Poor. 3 out of 168 reviews" "
Rating 2 - Terrible. 3 out of 168 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bernie

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2023

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, keeping in mind that there is no sand beach close by.
Stayed 3 nights in Aug 2023
Response from Maria on Sep 3, 2023
Dear Alex,we are very grateful for your review and for taking the time to write such kind words and on behalf of all the staff at our hotel, we thank you.We are proud to know that you have fond memories of your stay with us and hope that you will visit us again soon.Yours sincerely, the entire JS Hotels Team

6/10 Okay

Verified traveler

Average stay
The stay was very average. I will start with the pros first: The location: it is in a very quiet area with the most amazing views of the sea. If you want to venture out, there are a few restaurants and bars near by and cala d'or is a 20 min taxi ride away if you want all the touristy stuff The staff: super friendly staff- they will go out of their way to assist. A lot of space and available sunbeds: there is a lot of space around the resort and the 6th floor. Lots of places to tan! Sauna and steam room: lovely little assets to the hotel Cons: Food and drinks: very repetitive and quite salty. Cocktails were quite sweet for our liking as were the juices. Air con: the air conditioning was not the best around the hotel especially in our room. Rooms: quite dated and the rooms occasionally had a smell Towels: as an all inclusive resort, I would have assumed that the towels would be all inclusive, but we had to put a deposit per person as well as €2.50 per day to use them. All in all, it was an average stay, however 2 out of the 4 days we were there we went out in the evening for dinner and went out once for lunch. If you like just chilling by the pool from morning till sunset this place is for you, however i think as a couple, we needed a little more adventure and things to do.
Stayed 4 nights in Jul 2023
Response from Maria on Jul 23, 2023
Dear Guest,thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. As for our menu options, we took note of your remark. Knowing the opinion of our guests is very important to us, as a lot of time and care goes into planning the meals. The preferences of our guests play an integral part in the decision of the continuous refinements that to be made. We are very sorry to hear that the buffet was not to your liking.Our pool towel change system is common practice in many hotels, partly to minimise the environmental footprint. We regret that you were surprised, but it is very likely that you will find this extra charge in other hotel establishments if you wish to do so on a daily basis.Thank you for your comment regarding our location overlooking the sea. At the Hotel, we state that our cliffs act as a shelter of tranquillity and unbeatable beauty, with their impressive backdrop of the Mediterranean Sea. We are very sorry to read that you didnt enjoy your stay with us entirely and wish you all the best for the future.Yours sincerely, JS Hotels Team

10/10 Excellent

George

Stayed 8 nights in Jun 2023

10/10 Excellent

VERA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm traveling a lot in my life. This hotel is the best decision I ever made!
Stayed 6 nights in Jun 2023
Response from Maria on Jul 7, 2023
Dear Vera,thank you for taking the time to share your kind feedback about your recent stay with us.We are very pleased to learn that you have enjoyed our JS Hotel experience with highlights including the prime location of the hotel.We are truly honoured that you chose to stay with us and hope to be able to welcome you back in the future.Yours sincerely, the entire JS Hotels Team

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Best part of Mallorca trip
Absolutely amazing. I rented a car and drove all over Mallorca. This was by far my favorite location and hotel stay. Amazing property to stay at and enjoy the view, also many beautiful beaches nearby.
Stayed 1 night in Jun 2023
Response from Maria on Jul 4, 2023
Dear Taylor,thank you so much for your lovely comments. We would also like to thank you for the loyalty you have shown us by returning to our hotel and we are happy that you have taken the time to share this with us and other travellers.Your fantastic review about your recent stay has made our day a bright one!Looking forward to having you with us again soon. Best regards, the entire JS Hotels Team

8/10 Good

Katarina

Stayed 4 nights in May 2023
Response from Maria on May 29, 2023
¡Muchas gracias por su valoración!

10/10 Excellent

Danielle

Stayed 2 nights in Sep 2022

8/10 Good

sara

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property is amazing and Portocolom is beautiful
Stayed 4 nights in Aug 2022
Response from Ana on Aug 25, 2022
Dear Sara,first of all we would like to thank you for the time you spent to leave such kind comment here on expedia.We are very pleased that we could convince you especially with our amazing facilities and beautiful location. Our Adults Only Hotel in Portocolom is an island of calm and beauty with incomparable surroundings.Its great to read that your stay was so satisfactory and we hope to be able to welcome you back here soon. With very best regards from all the team here. Yours sincerely, JS Hotels

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location,friendly staff ,great variety of food
Stayed 3 nights in Jul 2022
Response from Maria on Jul 13, 2022
Dear Kara, many thanks for your positive review! It is great to read that you have such pleasant memories of your stay and that you rate us so positively in all areas. It's also nice to read that our food pleasantly surprised you in terms of quality and variety. We offer an excellent gastronomic service, including show cooking, because we know that a satisfied palate is a basic requirement for enjoying the whole holiday. We are very pleased that you enjoyed your stay with us and that you were completely satisfied. With sunny greetings from Mallorca! JS Hotels Team

10/10 Excellent

verity

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

8/10 Good

Lionel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was beautiful and the pools were nice.
Stayed 4 nights in May 2022
Response from Maria on Jun 11, 2022
Dear Lionel, thank you for your review! We are happy to read that you enjoyed our marvellous location. Kind regards, JS Hotels Team

10/10 Excellent

Sunny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Rose

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Majorca holiday
Good room but could be improved with the use of a kettle. Good location with excellent swimming off the rocks and walking distance to bars/restaurants and a great local beach 5 mins walk away
Stayed 6 nights in Jul 2021
Response from Ana on Jul 13, 2021
Dear Timothy, before anything else, we would like to thank you not only for choosing our hotel for your holiday, but also for taking the time and making the effort to write your comments. We are very pleased to know that you had a great time with us. Please next time report any issue to our frienldy staff at the reception desk and ask for tea facilities. They would have been very happy to assist you with anything you may need. The hotel's setting is really nice with terraces around the cliff and equipped with sun loungers. The nearby beach is very beautiful. Strong swimmers can swim there from the hotel if they are inclined. We hope that we will have the pleasure of welcoming you back to the hotel in the future. Best wishes, JS Hotels Team

4/10 Poor

Viktor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most spectacular views from the terrace and the most amazing cliffs to swim and suntan in the beautiful azure blue waters of the Mediterranean. My room had great views from the balcony
Stayed 6 nights in Sep 2019
Response from Ana on Sep 26, 2019
Dear Guest, first of all, thank you very much for trusting us in order to enjoy a few days of rest on the beautiful island of Mallorca. We are excited to know that your stay has been so satisfactory, for us it is paramount to know that our guests have felt comfortable and just like at home during their visit. Thank you also for your comment regarding our location overlooking the sea. In the Hotel, we state that our cliffs act as a shelter of tranquillity and unbeatable beauty, with their impressive backdrop of the Mediterranean Sea. As you know, our´s is a Hotel for adults only, a perfect calm atmosphere for a great relaxing break. Looking forward to having you with us again soon. Best regards, JS Hotels Team

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about the property were the staff, they were very helpful, friendly and had a good sense of humour. The property itself was nice, especially the bathing areas which were on different levels, therefore giving more privacy. The bedrooms were kept clean and were comfortable. My only complaint about the rooms were there were no nets on the window and as my room faced the front and was on the first floor I had to keep my curtains drawn during the day when I was in the room as there was no privacy. So they need to have nets on all the window. I have never stayed in an hotel without nets on the windows.
Stayed 7 nights in Sep 2019
Response from Ana on Sep 23, 2019
Dear Guest, first of all, thank you very much for trusting us in order to enjoy a few days of rest on the beautiful island of Mallorca. We are excited to know that your stay has been so satisfactory, for us it is paramount to know that our guests have felt comfortable and just like at home during their visit. Thank you for your kind evaluation of our facilities and our services. We have a highly qualified team that works every day very hard in order to offer only the best to our guests. Having read your review about your stay at our Hotel, we now see where and how we can still improve our service with the nets. Thank you very much. It is a great help indeed. Kind regards, JS Hotels Team

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the swimming pool with lanes, the staff really friendly and happy to help with directions plus the ease of check in and check out. We arrived in middle of lunch and they took our bags gave us bands so we didn’t miss lunch! Very thoughtful!
Stayed 4 nights in Aug 2019
Response from Ana on Sep 18, 2019
Dear Guest, we are so pleased to read about your stay at our Hotel. And we are very proud about your kind words regarding our friendly team. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. We are already very much looking forward to your next visit with us. Thank you very much! JS Hotels Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2019

10/10 Excellent

Gail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Excellent hotel food great not big choice but quality food. Hotel location and views amazing. As adults only quiet peaceful and relaxing. Would definitely go back
Stayed 3 nights in Aug 2019
Response from María on Aug 23, 2019
Dear Gail, we are delighted to know that you enjoyed your stay with us. Also, we are happy that our food offer and the wonderful views overlooking the Mediterranean were to your liking. In addition, we are very proud that you highlight the tranquil and relaxing ambience of our adults only Hotel. We hope to be able to welcome you back very soon. Sincerely, the entire JS Hotels Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just arrived back after 6 days at this hotel and I just had to leave a review to say how good it was. It's located in between Portocolom, a little harbour with really nice restaurants all along the front, and Cala Marcal, a beautiful beach with a few more restaurants, bars and cafes dotted around. It's not a place with a lot of nightlife, but if you want stunning scenery and lots of good food and drink, it's perfect. The hotel itself has the most amazing views. You can see the lighthouse at Portocolom and then just the calm, blue ocean. The staff at Cape Colom are so friendly and helpful, they speak lots of languages, so all the guests can communicate with them easily. They can't do enough for you. The food was excellent, buffet style and there was always lots of choice. The breakfast in particular was amazing, with fresh omelettes, pancakes, fruit, pastries, meat, eggs, toast, bread etc. The grounds of the hotel are gorgeous. You can choose to sunbathe around the pools, on the rocks overlooking the sea, or under the shade of the beautiful trees. There's always lots of sunbeds and umbrellas available, and the place never feels busy. The rooms are quite basic, but they're spotless and the aircon was a welcome touch! I can't say enough good things about this hotel. I loved everything about it, and would go back in a heartbeat.
Stayed 6 nights in Jul 2019
Response from María on Aug 8, 2019
Dear Guest, thank you so much for your positive review. We are indeed pleased to hear you had an enjoyable stay with us and that we have met your expectations. We are also happy to know that you were fully satisfied with our culinary dishes. The skills and creativity of our chefs fill us with pride, and we will most definitely pass your compliment on to them. Thank you also for your comment regarding our location overlooking the sea. In the Hotel, we state that our cliffs act as a shelter of tranquillity and unbeatable beauty, with their impressive backdrop of the Mediterranean Sea. As you know, our´s is a Hotel for adults only, a perfect calm atmosphere for a great relaxing break. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well earned rest soon again. With best wishes, the entire JS Hotels Team

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space around the property with sunbeds and seating around the terrace
Stayed 5 nights in Jul 2019
Response from María on Aug 6, 2019
Dear Guest, thank you for taking the time to review your stay with us. We are very happy to read that you felt at ease and that you enjoyed the tranquility and spaciousness of our JS Hotel. This is really one of the things that we try to achieve. Our Hotel is situated on top of some striking cliffs which act as a shelter of tranquillity and unbeatable beauty, with their impressive backdrop of the Mediterranean sea dominating the views from all the hotel and the sound of the waves breaking against the rocks acting as a symphony to ones senses. We are truly honoured that you chose to stay with us. With best wishes, JS Hotels Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel but could do with a bit of TLC staff very helpful and friendly food ok but could have more variety.
Stayed 3 nights in Jul 2019
Response from María on Jul 23, 2019
Dear Guest, we very much appreciate you taking the time to provide us with your feedback about your stay. We aresorry to read that some things did not meet your expectations. Regarding our food offer, we have taken note of your suggestions. It is very important for us to know our guest´s opinion, when it comes to planning menus a lot of time and effort are invested. Our guest´s taste play an important part in the decision making process with regard to the improvements to be continuously made. We do hope you give us another chance as we will definitely improve our services. Sunny regards, JS Hotels Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Beautiful setting the area outside is a little run down which is a shame and the staff food and setting is fabulous
Stayed 5 nights in Jul 2019
Response from María on Jul 15, 2019
Dear Guest, Wow! What a wonderful review, we truly appreciate your trust in us. We are very happy to hear that our staff and varied food offer met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Kind regards, JS Hotels Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 10 nights in May 2019

10/10 Excellent

Mary, Caterham surrey|

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
The hotel was beautifully located. Rooms were spotless and comfortable. Not lavish but rated as 3 star so exactly as one would expect. The staff, however, were delightful. Constantly smiling, extremely helpful and worked so hard. The food was plentiful and good quality and the all inclusive drinks flowed as fast as anybody could ask for. All in all, an excellent value for money stay and, as long as you're not expecting 5* accommodation in a 3* hotel, you should be delighted. 5*s to the staff, though.
Stayed 8 nights in Aug 2018
Response from María on Sep 10, 2018
Dear Mary, thank you for taking the time to review your stay with us. We are very happy to read that our staff made you feel at home. This is really one of the things that we try to achieve at our hotel. The location of our hotel is just wonderful as the beach is close by, and restaurants and bars are not too far away either. Outdoor activities are also in close proximity. It is just perfect and offers something for everyone’s taste. Also, we are very happy to know that the diversity of our buffet has captivated you. Our food is one of our flagships and we are proud of the skill and taste of our chefs, whose aim is to fully satisfy our guests with their culinary delights. Finally, we will pass on your lovely comments regarding our friendly staff to all of the teams, who we know will be very happy as providing exceptional hospitality is at the heart of what we do. Yours sincerely, the entire JS Hotels Team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stuff!
Great food! Great view! Perfect access to the ocean...including a cliff jump if you are feeling adventurous :)
Stayed 3 nights in Aug 2018
Response from María on Aug 29, 2018
Dear Andrew, thank you so much for sharing what a good time you had at our hotel. Thank you for your comment regarding our location overlooking the sea. At the Hotel, we state that our cliffs act as a shelter of tranquillity and unbeatable beauty, with their impressive backdrop of the Mediterranean Sea. Also, we are very happy to know that the diversity of our buffet has captivated you. Our food is one of our flagships and we are proud of the skill and taste of our chefs, whose aim is to fully satisfy our guests with their culinary delights. Please be assured that we have shared your kind comments with the team especially our Food and Beverage Operations Manager with regards to the amazing food to which they were all pleased. Best wishes, JS Hotels Team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value - location amazing. Food was good.
We ended up having an amazing stay. On checking in we were informed our room was no longer availalble due to a leak and there were no more rooms. They put us in their 'sister' hotel which was pretty bad, so we ended up getting to come back the next day. They upgraded our room to the BEST room possible - which really was stunning. Wow, the view! The hotel is really well located right on a cliff (where you can even dive from if you are brave!) with ocean access into the cove. Just stunning. They also upgraded us to all-inclusive which was super nice to have. They have some great activities at night if you want to participate. The gym is on the top floor overlooking the ocean, although it needs maintenance badly as many machines are broken - but, still nice to have. Sauna is great! The staff is SUPER friendly and nice. The food was also really good, which honestly is hard to do for all-inclusive pieces. We were very impressed. We did not purchase the wifi because it is 15 Euro and we heard the speed was poor. I think it should be free as this is common among almost all hotels now. We just used a HotSpot on our phone, but hey - if you are on a real holiday maybe you dont want internet anyway ;)
Stayed 2 nights in Aug 2018
Response from María on Aug 28, 2018
Dear Andrew, our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about the excellent service will be shared with the entire team in order to motivate them to always deliver the best to our guests. Thank you for taking the time to share your experience .Thank you also for your comment regarding our location overlooking the sea. In the Hotel, we state that our cliffs act as a shelter of tranquillity and unbeatable beauty, with their impressive backdrop of the Mediterranean Sea. As you know, it is a Hotel for adults only, where you can feel the sound of the waves breaking against the rocks, the nice sea breeze, the sun, and the perfect calm for a great relaxing break. We have shared your kind comments with the team regarding the room, food and the helpful team to which they were all equally pleased. Best wishes, the entire JS Hotels Team

8/10 Good

Kye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding Trip
Hotel is in a great location and the roof top pool and bar is great!
Stayed 2 nights in Jul 2018
Response from María on Aug 10, 2018
Dear Guest, wonderful to hear you had an excellent stay with us! Thank you so much for your lovely comments on the great location. At the Hotel, we state that our cliffs act as a shelter of tranquillity and unbeatable beauty, with their impressive backdrop of the Mediterranean Sea. We are so glad to hear that your stay was so wonderful, especially for such a special occasion. We hope to welcome you and your partner back to the hotel in the near future! Kind regards from the entire JS Hotels Team

8/10 Good

j, kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff - really friendly and helpful I had late flight but the hotel allows guests to use a shower and offers towels which is really handy The food is really nice with mostly a good selection. The rooftop gym itself is very basic with no Aircon. However, the panoramic views are amazing!
Stayed 4 nights in Jul 2018
Response from María on Aug 23, 2018
Dear Guest, your review serves as a great motivation for the team and will help other travellers make an informed choice as to their accommodation. Thank you! Our staff takes great interest in our guests to ensure that they are having a pleasant stay with us. We are very proud of them and it is always pleasing to receive such kind feedback as yours. We are thrilled that you found them to be helpful and caring. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well earned rest soon again. With best wishes, the entire JS Hotels Team

8/10 Good

janet, southend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal peaceful holiday
Beautiful setting and view out to sea. Meals varied in quality . Little or no early breakfast for those with early flight
Stayed 7 nights in Jul 2018
Response from María on Jul 30, 2018
Dear Janet, first of all we would like to thank you for your time spent in sharing your experience of your stay with us. We are pleased to read that you had a wonderful and peaceful stay with us to which you found the views fabulous. The location of our hotel is just wonderful as the beach is close by, and restaurants and bars are not too far away either. Outdoor activities are also in close proximity. It is just perfect and offers something for everyone’s taste. We took note of your comment about the early breakfast. We look forward to welcoming you back in the near future. Best wishes, the entire JS Hotels Team

10/10 Excellent

Dan, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, good service. Room simple, but clean and meets all needs. Friendly staff.
Stayed 5 nights in Jul 2018
Response from María on Jul 19, 2018
Dear Dan, thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Our staff takes great interest in our guests to ensure that they are having a pleasant stay with us. We are very proud of them and it is always pleasing to receive such kind feedback as yours. We are also pleased that you were able to enjoy the variety of food that we serve and we hope that not only the different buffets, but also the themed areas and the select regional and international cuisine created before you at our show cooking stations, were to your liking as well. We hope that we have the pleasure of welcoming you back to the hotel in the future. Kind regards, the entire JS Hotels Team

8/10 Good

Annemari, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This hotel is a basic three star but you won't be found wanting! It's location is superb, set on a quiet street in Porto Colom, the back of the hotel and resort area is the best I've ever been to - breakfast and sunbathing at the cliff edge facing the sea and entrance to Cala Marcal. Breakfast is average - some parts nicer than others - but water is on tap all day and with two swimming pools, jacuzzi, gym, tennis, table tennis, pool and access to open water swimming, it is well worth the price.
Stayed 7 nights in Jun 2018
Response from María on Jun 25, 2018
Dear Guest, we would like to thank you sincerely for taking the time and the trouble to write those kind words. We really appreciate this. Thank you for your comment regarding our location overlooking the sea. In the Hotel, we state that our cliffs act as a shelter of tranquillity and unbeatable beauty, with their impressive backdrop of the Mediterranean Sea. As you know, it is a Hotel for adults only, where you can feel the sound of the waves breaking against the rocks, the nice sea breeze, the sun, and the perfect calm for a great relaxing break. We should also mention that we do our very best to provide our guests with the best possible value for money every day and we are proud that you feel able to confirm that the quality we provide is on a level with our highly competitive rates. We are pleased to read that you had enjoyed every minute of your stay with us and we hope to welcome you in the near future. It was our pleasure to have you as our guest. Sunny regards, JS Cape Colom Team

10/10 Excellent

Djokosmoko, Peterborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Situated on top of the rocks, for my taste great location. Best part, adults only hotel made our experience even better. They could keep the terrace floor a bit cleaner but not a big deal. All in all very pleased with the hotel, staff and food.
Stayed 7 nights in Sep 2017
Response from María on Oct 16, 2017
Dear Guest, thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. We are very proud of our hotel and the team that works here, so it is a pleasure to receive such positive feedback from our guests. We work very hard to ensure our guests have a wonderful time here and we are pleased that you too have enjoyed your experience with us. Thanks also for your comment regarding our location overlooking the sea. At the Hotel, we state that our cliffs act as a shelter of tranquillity and unbeatable beauty, with their impressive backdrop of the Mediterranean Sea. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well earned rest soon again. With best wishes, JS Cape Colom Team

6/10 Okay

Verified traveler

Disliked: Staff & service
Watch out for noisy live music
Stayed here for 2 nights and it was the worst hotel we stayed in. We got put in a room on the first floor just a flight of stairs around from the reception. As soon as the evening approached, we could hear very loud live music playing from the lobby, and when I asked the lobby when the show was going to stop as it's too loud that we couldn't sleep with the noise, the receptionist told us until midnight and shrugged his shoulders said nothing could be done about it. Totally not apologetic for the guests who need to put up with the noise, which lasted both nights during our stay. Awful! Breakfast otherwise was okay, enough variety but wouldn't say it was great.
Stayed 2 nights in Sep 2017
Response from Maria on Oct 4, 2017
Dear Guest, we take all guest feedback into consideration and we will continue to emphasize the needs of our guest. We are very sorry to read that during your holidays you did not feel entirely comfortable and we offer our sincere apologies for this. It is so disappointing to read that you weren’t happy with the room you were allocated with. It is a shame you didn’t ask to see if there was another one available in this category while you were there, we could have offered another room more in line with your needs. Regarding the breakfast, our chefs make sure to offer a balanced and varied selection on a daily basis with selected ingredients of the highest quality. We are sorry that it wasn´t to your liking. We wish you all the best. Sincerely, JS Cape Colom Team

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location and good hotel
Amazing quiet place, perfect for couples. Fantastic room with a terrace and great facilities. Food ok, but can get repetitive and menu not always reflective of what is on offer. Local area beautiful and unspoilt by noisy tourism. We never were disturbed and slept extremely well. Hotel is a little dated, but would require only small changes to bring it up to an exceptional standard. A rule or policy notice on the sauna and whether it is acceptable for nudity would be appropriate, as was rather a shock to be faced with naked bodies when it was not expected!
Stayed 10 nights in Sep 2017
Response from Maria on Sep 25, 2017
Dear Guest, thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. Thanks for your comment regarding our location overlooking the sea. At the Hotel, we state that our cliffs act as a shelter of tranquillity and unbeatable beauty, with their impressive backdrop of the Mediterranean sea. We have taken note of your suggestions. It is very important for us to know our guest´s opinion, when it comes to planning menus a lot of time and effort are invested. Our guest´s taste play an important part in the decision making process with regard to the improvements to be continuously made. With regard to the sauna, we took notice of your comment. Thank you for sharing such lovely comments and suggestions. It is very important for us to know our guests’ opinions. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well earned rest soon again. With best wishes, the entire JS Cape Colom Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel clise to a nice beach and dining
If you're looking for R&R this is your place. The surrounding area is peaceful, but lacks a night life. Great variety of restaurants though.
Stayed 2 nights in Sep 2017
Response from María on Sep 16, 2017
Dear Guest, thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. We are delighted that you had an enjoyable stay at our hotel. Thanks for your comment regarding our location overlooking the sea. At the Hotel, we state that our cliffs act as a shelter of tranquillity and unbeatable beauty, with their impressive backdrop of the Mediterranean sea. We are really pleased that your stay was so satisfactory and we hope to be able to welcome you back here soon. With very best regards from all the team here. Best wishes, JS Cape Colom

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Really nice hotel. Beautiful location. Quiet place.
Stayed 3 nights in Aug 2017
Response from Maria on Sep 8, 2017
Dear Guest, we would like to thank you sincerely for taking the time and the trouble to write those kind words. We really appreciate this. Your review serves as a great motivation for the team and will help other travellers make an informed choice as to their accommodation. Thank you! We hope this was one of many great stays as it would be our pleasure to welcome you back in the near future. All the best from the entire JS Cape Colom Team

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2017

10/10 Excellent

Sabrina, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely excellent facilities, well above its 3* rating!
Stayed 6 nights in Jul 2017
Response from María on Jul 27, 2017
Dear Guest, before anything else, we would like to thank you not only for choosing our hotel for your holiday but also for taking the time to share your kind review with us. We are very pleased to hear that you loved the service and facilities. We are really pleased that your stay was so satisfactory and we hope to be able to welcome you back here soon. With very best regards from all the team here. Best wishes, JS Cape Colom

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Small room and small balcony .
Rooms at front are small with a tiny balcony chair could only fit sideways .... bed and bed linen good as was the towels . Very clean . Could do with another pool and more staff at the bar . Use of a bedroom for changing due to late departure would be preferable to using shower room in main foyer. Hotel transport to and from airport would be ideal instead of coach transfer which are 2hrs plus
Stayed 7 nights in Jun 2017
Response from María on Jul 10, 2017
Dear Guest, thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. How great to receive all these suggestions of improvement from you. It helps us to know in which areas we have to continue working on. Thank you very much indeed. We are truly sorry that you would have preferred a bigger room. Please take into account that only for a small additional fee it is possible to enjoy your stay in a double room, suite or a fantastic room with a big terrace and sea view. We thank you for this very helpful feedback and hope to welcome you back sometime in the future. Sunny regards, JS Cape Colom

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 5 night stay
Loved our stay at this hotel as it had a great European mixture of English, Germans, French so if you like hotels all English this is not for you. The facilities were spot on and on the cliffs so you can go cliff diving. Food was good quality mixture of soup, salad, meats, pasta, deserts etc, but could have done with a special board advertising what the chef was cooking. Drinks are standard all inclusive. All the staff very helpful and I would like to thank Daniel front of house, Natalie and Mar who made each meal time special as they were all very friendly. View from gym, sauna area is excellent and worth a visit on the 5th floor. Also bus stop outside hotel with various routes around majorca especially up and down the east coast.
Stayed 5 nights in Jun 2017
Response from María on Jul 3, 2017
Dear Guest, thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. The team is delighted that you enjoyed your recent stay with us and found the facilities and service to be excellent throughout. I have passed on your kind comments to the team. We hope this was one of many great stays as it would be our pleasure to welcome you back in the near future. Sunny wishes, JS Cape Colom

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
!!! RELAX RELAX RELAX !!!
Another excellent stay
Stayed 4 nights in Jun 2017
Response from Maria on Jul 4, 2017
Dear Guest, it is great to read your review following your recent stay with us. We are delighted that you had another enjoyable stay at our hotel. Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments will be shared with the entire team in order to motivate them to always deliver the best to our guests. Thank you for taking the time to share your experience. We look forward to welcoming you back in the near future. Best wishes, JS Cape Colom

10/10 Excellent

satnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super place to relax and unwind
Good experience overall. Location of hotel is fantastic, it is in a quiet area with excellent views and bus stop directly outside. Super management and good services. We were upgraded to sea view rooms. Activity manager was lovely with regular activities throughout the day. Quality of food was okay with a range of food served. The hotel is a fantastic place to relax and unwind.
Stayed 7 nights in May 2017
Response from Maria on Jun 5, 2017
Dear Guest, your review serves as a great motivation for the team and will help other travellers make an informed choice as to their accommodation. Thank you! Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. All our guests are VIPs to us! We look forward to welcoming you back in the near future. Best wishes, JS Cape Colom

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel,best staff iv ever had in a hotel
Amazing hotel clean and tidy stunning views staff are incredible and do everything they can to help you and very welcoming! we have stayed here a few times and the resteraunt manager recognised us and sent a bottle of champagne to our room. Bar staff also brilliant! Already making plans to stay again!
Response from Maria on May 17, 2017
Dear Guest, your review serves as a great motivation for the team and will help other travellers make an informed choice as to their accommodation. Thank you! We are so pleased to read you enjoyed your stay with us. We are very proud of our hotel and the team that work here, so it is a pleasure to receive such positive feedback from our guests. We work very hard to ensure our guests have a wonderful time here. We are already looking forward to welcoming you back soon! Sunny wishes, JS Palma Stay