Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
3.7 Room cleanliness
3.7 Service & staff
2.7 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by Sunnyscot from Stirling

Excellent hotel

Posted Sep 13, 2013 on Hotels.com
Probably the best hotel I've stayed good age range of people , double leather sun beds, cheap drinks great breakfast and good location .
5 out of 5
for Families
by Sergei from London

Trendy! Cheerful! Convinient!

Posted Aug 30, 2013 on Hotels.com
Enjoyed staying in Lively Mallorca, nice vibe with lounge music playing loud in the yard keeping your mood positive, you can chill with a drink on sofas by the pool, beach and bus stops around the corner. Breakfast good, room ok, balcony great!
2 out of 5
by A verified traveler from Uxbridge

Avoid this hotel if you can!

Posted Jul 23, 2010
We had booked 3 Apartments at the higher price. Each room had a bedroom with 2 twin beds and a living room with another bed, with a balcony also. On arrival we were told that they only had 1 apartment and 2 studios for us which were of lower quality. There was no apology at first or even attempt to help us. We had a look at these rooms and they were poor (just 3 beds in a line with very little room to move). We complained and said that we would either like a refund or a transfer to which they said no. The manager of the hotel told us "To smile...you're on holiday". This was not the response we wanted. After about 45 minutes of debating we were told the hotel had a sister hotel called 'Lively' where we may be able to get a transfer. We went to view the hotel and it was much much better! They included breakfast in our booking as compensation also which turned out in our favour. Overall I would not stay at the Saga Nova and always go for Lively instead. Better location...better quality.....better staff!