Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location and very quiet

Posted Jun 17, 2014
We had a lovely holiday and our second visit was as good as our first. We would go again
Comment from Hotel Management
Jun 23, 2014 by Diego, Hotel Management
Dear Guest, First of all thank you very much for reservation in the Nixe Palace for your stay in Palma de Majorca. I would like to thank you for your kind words about the Nixe Palace. It is nice to see that you enjoyed your stay with us and that you made your feelings known on Expedia. We always strive to uphold the highest standards of service and quality. By making your comments known we can be sure to maintain the high level and also know where we can improve. We sincerely hope to welcome you back in the near future. Kind Regards,
4 out of 5
by Adams from England

Nice Hotel, disappointed; lack of consideration

Posted Jun 4, 2014
Pros: The view was lovely, the hotel food (breakfast, lunch & dinner) was very nice as was the hotel cleanliness was good.
Cons: Consideration to guests; especially when holding functions eg weddings.
Location: It's approx 10 mins taxi ride from Palma; Cala Major isn't brilliant; bars and restaurants weren't great and we went into Palma in the evenings.
We arrived on Thurs 22nd May for a 4 night stay, all was going well until, we had a sleepless night on Sat 24th as there was a wedding taking place in the suite below our room, and the exact same thing happened the next night, the volume of the music was totally unacceptable and most of the guests were spending time outside, below our window, it sounded like they were in our room. Our complaint is not about the weddings, it’s about why were we allocated a room when the hotel knew there were 2 weddings which coincided with our stay? We complained to reception on the 1st night, we were told that there was nothing they could do and we should complain to the Manager in the morning. During our conversation with the Desk Manager on the Sunday, we were informed that there was a wedding on that night; which would finish between 11pm / 12am. At 1am the wedding was still going on, we complained to reception, we were advised the wedding would not finish until 5am, as the previous night! We demanded that we moved rooms! When we complained during check-out, no one was available to handle our complaint as we had to depart for the airport, we left our details to be contacted by the Manager on arrival, we are still waiting for a call, since arriving home we have sent an email; no response received.
5 out of 5
Recommended
for Everyone
by Ali from Berkshire

Gorgeous stay, overlooking the beach

Posted Jun 3, 2014
This was our 10th stay at Nixe Palace and as always it delivered on our expecations and we had a fabulous time. Great location, beautiful beach, feels very local. Spa treatments were some of the best we've ever had. All in all another great stay, can't wait to go back again.
Comment from Hotel Management
Jun 4, 2014 by Diego, Hotel Management
Dear Guest, Thank you so much for your wonderful words about the Hotel Santos Nixe Palace. We are pleased to see that you enjoyed your stay with us and that you made your comments known on Expedia. It is always our goal to make our guests feel welcomed and comfortable and I will surely pass on your message to the rest of the staff. We hope to welcome you back here amongst us the next time you decide to visit beautiful Palma de Mallorca. Kind regards Diego Amorós Quality department Hotel Santos Nixe Palace
5 out of 5
Recommended
for Everyone
by nancy from plano, TX

Nice hotel but far from Parma

Posted May 29, 2014
The hotel staff was excellent and the hotel was beautifully situated on the beach. The room was small but well appointed. It was a 20 minute bus ride into Parma so that was a disadvantage but luckily the bus stop was near the hotel and it stopped by every 10 minutes.
Comment from Hotel Management
Jun 2, 2014 by Diego, Hotel Management
Dear Guest, First of all let me thank you for choosing Hotel Nixe Palace as your destination here in Palma de Mallorca during your recent holidays and also for taking the time to post your comments here on Expedia We are pleased to see that you enjoyed your stay with us. It is always nice to get positive feedback from our guests. We value our guests opinions and try to maintain a high standard of quality and service. Hope to welcome you back to Nixe Palace very soon. Best regards, Diego Amorós Quality Department
5 out of 5
Recommended
for Families
by Graham from cheshire

perfect location

Posted May 20, 2014
Pros: the location is its main attribute directly located on a lovely sandy beach. The sea is very shallow and gently shelving which is ideal for families.
Cons: nothing our every need was catered for by the very polite helpful reception staff
Location: The usual tourist excursions
Just back from 4 days at the Nixe Palace. The hotel is excellent, perfect location directly on the beach. The rooms are spacious and very clean with a contemporary modern feel. Facilities in the hotel are excellent too, great restaurant and pool bar. The hotel is located approx. 10mins in a cab from the centre of Palma and 15mins from the airport making travel by taxi very affordable.
Comment from Hotel Management
Jun 2, 2014 by Diego, Hotel Management
Dear Guest, Thank you so much for your wonderful words about the Hotel Santos Nixe Palace. We are pleased to see that you enjoyed your stay with us and that you made your comments known on Tripadvisor. We are very fortunate with the wonderful view we have from the hotel and it is great to know that you appreciated it during your stay. It is always our goal to make our guests feel welcomed and comfortable and I will surely pass on your message to the rest of the staff. We hope to welcome you back here amongst us the next time you decide to visit beautiful Palma de Mallorca. Kind regards Diego Amorós Quality Department
5 out of 5
Recommended
for Everyone
by A verified traveler

Nixe Palace Hotel

Posted May 2, 2014
Pros: Sea View, Location, staff very polite, couldn't do enough to please.
Location: Plenty of Resturants, Shops, lovely beach.
Lovely Hotel, One of the best, Sea view incredable
Comment from Hotel Management
Jun 23, 2014 by Diego, Hotel Management
Dear Guest, First of all thank you very much for reservation in the Nixe Palace for your stay in Palma de Majorca. I would like to thank you for your kind words about the Nixe Palace. It is nice to see that you enjoyed your stay with us and that you made your feelings known on Expedia. We always strive to uphold the highest standards of service and quality. By making your comments known we can be sure to maintain the high level and also know where we can improve. We sincerely hope to welcome you back in the near future. Kind Regards,
5 out of 5
Recommended
for Couples
by nearly retired from UK

Excellent choice (again!)

Posted Apr 25, 2014
Pros: Great location on the beach. Just a short distance from Palma. Comfortable rooms. Good food. Friendly and efficient staff.
Location: A few shops and cafes, but the town is tired. Some signs of development. San Augustin, marina, Illetes nearby. Palma, 20 mins by bus.
Just returned from yet another visit to Nixe Palace. Always a pleasure to visit for a relaxing break.
5 out of 5
Recommended
for Couples
by Joe from Manchester, UK

Mallorca break

Posted Apr 20, 2014
Pros: Nixe Palace is set in a fabulous location with stuning views. Staff are friendly, couteous and efficient.
Cons: Everything perfect....nothing else needed.
Location: Superb beach next to the hotel. Excellent public transport to Palma fro close to the hotel.
My wife and I enjoyed a short visit to Mallorca - the first since we were there soon after we married 40 years ago. We have visited many other parts of the world but were deligted to find the island as delightful as we remembered....and we will be returning within the year!!! Much of our time was spent visiting rural locations, markets and a few quieter harbours, using the island's public transport - train and bus. We were very impressed by the frequency of services and the central location of termini in Palma.
5 out of 5
Recommended
for Everyone
by K from London, uk

Wonderful break

Posted Apr 14, 2014
Pros: Sea view/ balcony internet
Cons: access to wider TV channels
wonderful and peaceful holiday- we had a wonderful room and barely left the balcony- I can not comment on the rest of the hotel as we were so happy with our own accommodation. We had very little interaction with staff but they were very nice when we did. The hotel has a great sea view and wonderful to wake to the sounds of waves. We went "off season" and suspect beach maybe more busy in the summer. Cala Major is not fantastic but enjoyed Cyrano for pizza and nice staff. Il Paradiso for a special meal was terrific. V easy to go by bus to Palma.
4 out of 5
Recommended
for Everyone
by A verified traveler from London, England

Great location, only in hot weather

Posted Feb 23, 2014
Pros: All rooms had balcony looking out to the sea. Room was spacious, very clean and plenty of towels for both room and beach provided. Nice Bistro food.
Cons: More customer service and knowledge of local facilities. Nearest Tourist office in Palma but hotel didn't have any tourist info. A brochure stand?
Location: Local area seemed bit rundown. Nearby harbour. Bus 3 takes you to Popi Mall, place Jane Charls 1& place Espanges, lots of shopping in these areas.
Great hotel & location, direct access to pleasant beach. Not geared for out of season visitors though. No indoor pool, or there may have been but spa closed due repair during our visit, tv service out one day as service being changed over, painting going on and trees felled impeding beach access. No tea facilities in room, matter of fact attitude from some staff, although some were very helpful. Hotel did pay for taxi and spa at nearby hotel, which was good. Car booked and paid for three persons on return to airport only had booking for one person. Although receptionist phoned, could not get any information so had to pay for taxi to airport. Expedia's contact denied knowledge of this error but fortunately, Expedia came good in agreeing to refund cost of taxi. Advise: only go to this hotel in high season!