Protur Biomar Gran Hotel & Spa

WE ARE A COUPLE THIS WAS OUR SECOND VISIT, THIS TIME THE HOTEL WAS FULL AND A CONFERENCE WAS HAPPENING.PAUL MITCHELL SOME HAIRDRESSER? BUT STILL ENJOYED AS MUCH.NOT A FANTASTIC RESORT,BUT QUIET ESPECIALLY GOOD IF YOU WANT TO CHILL OUT.TWO GREAT POOLS ONE FOR ADULTS ONLY. MICHELIN STAR RESTAURANT 3 MINS WALK AWAY.OPTIONS AT HOTEL TO TRY THEIR 4 A LA CARTE RESTAURANTS AT A SMALL SURCHARGE. FAMILIES LIKE THIS HOTEL AS WELL, BUT THE HOTEL SEEMS TO BE ABLE TO CATER FOR COUPLES AND FAMILIES WITHOUT ANY PROBLEMS.

Overall I had a very enjoyable and relaxing stay at the Biomar Gran. The service was excellent, all of the staff were very friendly and helpful. The junior suite accommodation was excellent and very quiet. The hotel was fully booked but it is so spacious that it never appeared busy. There were always sunbeds available and the dining rooms were never crowded. I was travelling alone and opted to have dinner and breakfast at times in my room. However, when I did go to the buffet service I was very impressed. The tables are well laid out and I didn't feel awkward dining alone. I had booked bed and breakfast but at check out I was told that because I had opted to take breakfast in my room most mornings I would be double charged for breakfast and also had to pay a room service charge. I knew about the room service charge but having to pay twice for the breakfast did come as a surprise. I also had charges on my bill that were not mine. However, the member of staff on reception agreed to cancel the second breakfast charge, he agreed it was not acceptable to pay twice for one meal and he removed the other charges made in error. It was all sorted very quickly and without quibble. If returning, and I am hoping to do so next year, I would be happy to dine at the buffet restaurant and would keep a closer eye on room charges, other than that I had a perfect break in a great hotel and look forward to visiting the Biomar again. ps the buffet food is better than the a la carte

This hotel was amazing. Breakfast was spectacular, rooms are large and modern. Bathroom is clean and luxurious. You also get to use the SPA water circuit for free. Hotel staff is very helpful. I would love to stay here again.

Excellent hotel,great facilities and very good food.