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Reviews of Hotel THB Sa Coma Platja

4 out of 5
Hotel THB Sa Coma Platja
Carrer Ses Savines, s/n, Sa Coma, Sant Llorenc des Cardassar, Mallorca

Reviews

8.2

Very Good

Rating 10 - Excellent. 26 out of 83 reviews" "
Rating 8 - Good. 40 out of 83 reviews" "
Rating 6 - Okay. 11 out of 83 reviews" "
Rating 4 - Poor. 4 out of 83 reviews" "
Rating 2 - Terrible. 2 out of 83 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and value for money
Stayed 14 nights in Jun 2023

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service
Sa Coma is a lovely area. The hotel it’s self, beach and surrounding areas are great. Food was good with a wide selection. What lacked was anything to do within the hotel. No activity’s through the day, no entertainment on an evening. Overall not bad but next time I’d go to a different hotel.
Stayed 3 nights in Aug 2022

10/10 Excellent

M J

Stayed 8 nights in Oct 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
No sleep basic hotel
The hotel was ‘ok’ there were lots of little niggles for example the fridge in the room was so small you couldn’t get a 2ltr bottle in it without removing all the shelves and it didn’t really keep things cool, I put some fruit in there and it was rotten the next day. The biggest issue was the beds. Main beds in the bed area were ok, the lounge area was the most uncomfortable sofa bed imaginable, which initially I complained to reception about, they told me there was nothing they could do so I went to THB direct and they were changed to ‘proper’ beds… I later found out they were so hard was like sleeping on the floor. Unless you’re all inclusive I wouldn’t stay again, we we’re definitely treated like the poor relation. Drinks were €6 regardless of what you had and the entertainment wasn’t much cop. The hotel has recently been refurbished and they’ve done a good job of the communal areas but the room are very basic, no dressing table (a stool in the bathroom too low to see into the mirror) no cups, but there was a kettle., random microwave. The pool wasn’t that clean, there were always bugs in it and on our first day there was a drowned dragonfly and sat on the edge all day, just left (the size of a small bird). The majority of residents of the hotel were Spanish and it was definitely aimed at them, which is obviously fine in a Spanish country but we tended to (try) and sleep there only SaComa is beautiful and I’d highly recommend the resort, but next time we’d stay elsewhere.
Stayed 11 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time here. The sea view is excellent. The staff are very friendly. The food was super. Thank you very much.
Stayed 4 nights in Oct 2019
Response from Subdirector on Oct 16, 2019
Dear guest, First of all I would like to thank you for taking the time to share your feedback. We are glad to know that you had a pleasant stay with us, and that you enjoyed our sea views, food and our staff. We are looking forward to welcoming you back soon. Best regards, Sergi R. Subdirector

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent location , great food , nice staff but entertainment can be better but honestly with the gorgoiuis beach and water you don’t need that much entertainment.
Stayed 5 nights in Jul 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Its a place only for familys and kids. Its very loud.
Stayed 7 nights in May 2019

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel!
Hotel was very modern and clean. We had a small problem where a lat was missing from below my daughters' mattress which we reported and was repaired that day. The room was serviced to a high standard each day. The food was good but a bit limited for vegetarians but the staff did their best to help my veggie daughter. The staff were always friendly and polite. We went on the beach each day but if you like the pool you need to get up mad early to reserve a sun bed!
Stayed 7 nights in Aug 2017

10/10 Excellent

Paul, majorca

Liked: Staff & service, property conditions & facilities, room comfort
near the beach beautiful sea views
beautiful location with a quiet night life which is ideal for families with young children as there's no night time nonsense!
view from bedroom
Stayed 14 nights in Jul 2017

8/10 Good

Gina, worcester

Liked: Cleanliness, staff & service, property conditions & facilities
Newly refurbished hotel, v close to beach
We were HB & were not disappointed by the quality of food- though we did eat out a lot, but that's only because finding great local food is a part of our holiday experience! Forget about a sun bed, unless you want to engage in the competitive sun bed olympics at 6 in the morning- if we did happen to be up at that time, we had far more fun watching the antics below!! The entertainment was ok- fit for purpose but not top notch. Kids club was ok- although our daughter (5) did appear at our room in the 5th floor having lost the group... Swimming pool was ace, but the real reason to come here is the proximity to the beach - and what a beach it was! The quality of beds and linen was disappointing for a 4* and really should've been better & there was a lot of noise at night, both from the metal slide near the stage and the bars on the other side, but we slept pretty well despite these things. Another great thing - a distinct lack of mozzies!!! Would we go back- possibly! We loved the bar scene in local s'illiot but didn't see much by way of quality hotels. I would look for a bit more luxury- but the situation and value for money of this place will be very tough to beat.
Stayed 11 nights in Jul 2017

10/10 Excellent

Will, newcastle, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First family holiday with a 3month old baby. All the staff were really accommodating and made the trip as easy as possible for us. Absolutely no complaints at all from our trip!

8/10 Good

george , halesowen

Liked: Staff & service, room comfort
hotel in need of updating not4 star poss 3.5
on arrival at reception no room available for us due to overbooking had to stay in other hotel until following day

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
beach access with lovely pool
modern, clean hotel with great pool and right on the beach. Extremely noisy evening entertainment though which went on til midnight most nights

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Thb. Sa Coma
Lovely hotel, food was really good, very clean only problem is noise from pub at rear. Terrible, it's in most of the reviews

4/10 Poor

Tom, Stonehouse

Liked: Staff & service
Disliked: Room comfort
Nice hotel spoilt by outside noise
Could not get to sleep because of the noise from the bar across the street, which played very loud music until 3 am most days.

8/10 Good

patti, seattle, wa

Liked: Cleanliness, property conditions & facilities, room comfort
Mallorcan Beach dreams come true.
This is a wonderful hotel/condo. Right on the beach, ever room has fabulous views. The kltchen was great, but hotel needs to supple kitchen with dishwashing soap and pan scrubber/sponge. We were not on all inclusive but tried both the breakfast and dinner. Dinner was excellent. Breakfast was good. Daytime staff were wonderful. Every question was answered and explained well and with friendliness. nIght staff was a different story. We needed extra blankets, but, the clerk, did not understand ANY English. He finally got the idea but then brought sheets instead of blankets. Finally he brought blankets but acted angry that i had made the request. The next night i phoned to request a wakeup call. He did not understand wake up call so we didn't get one. Night staff need to know a few hotel English words like blankets and wake up call,

10/10 Excellent

Pamela, Hayes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel in Sa Coma
Fantastic hotel right near the beach
Response from Lisa on Jul 9, 2016
Dear Pamela, it has been a pleasure to have stayed at our hotel, please come back whenever you want, will be always welcome.

6/10 Okay

Vlad Impatient, Cambs, UK

Liked: Staff & service
Decent hotel, but too noisy in the evenings.
Hotel is decent enough, if a bit dated. Unfortunately, the management seems to think it's OK to leave the music blaring in the garden until almost midnight every night (not to mention kids' "entertainment" programmes start at 9pm!). This makes the rooms too noisy to sleep before midnight as the all face the communal pool/garden. Worse, the back of the rooms are too close either to a noisy pub or a rattling cooling system of the supermarket that shares the same block. Definitely wouldn't recommend to anyone with pre-teens or expecting a relaxing holiday. On the plus side, the pools are keep very clean and the beach is just a hop and a skip away and rather nice. Sa Coma is also well placed to pop to nearby towns for sights, beaches, and change of scenery.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Right next to the beach and shops
I loved being in the middle of things, right on the beach, next to the headland nature reserve and shops in the same street. Also right next to the pony hire, horse and cart rides, bus pick up's for the Safari Park, the tourist land train and the Red Bus service which was only 1.85 euros to go to the neighboring resorts of Cala Bona, Cala Millor and S'Illiot, although you can walk easily to S'Illiot and it's a lovely promenade walk, or you can hire the scooters and mini quad bikes which were great fun and there are special cycle lanes in all resorts. It was also the same price on the bus to the Caves or Drach through Porto Cristo and it only took 10 minutes. Buses are regular, the hotel gave me a time table and were very helpful. There is a walk to a castle on the headland with a cafe when you get there, lovely views, but it was very hot walking, save it until the evening. I also loved the Sa Coma beach, lovely sand and waves just right for jumping. Cala Millor was more rocky, Cala Bona was picturesque. The snack bar had slush on tap which was great for all inclusive, the fast food was good. Rooms were nice. Not much going on entertainment wise, but we were out exploring every night anyway.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, but noisy at night
Stayed here for 7 nights. Lovely hotel right beside the beach. The staff were friendly and helpful throughout our stay. The room was a good size with a great view out over the pool and of the beach and sea. The beach is only a minutes walk from the hotel, as is the trail to a small castle to the left of the beach... The room's kitchen was quite small and cramped for cooking (two hobs and not a lot of space), There wasn't a toaster when we first arrived, but when we asked at reception one was provided free of charge. Whilst offering free wifi we found that it had a very poor connection in the room unless you were sat on the balcony (Don't even try to connect in the bedroom!). It also had a habit of dropping out and not being able to reconnect for a few minutes. The only major negative is the noise at night from the "Britannia Pub" across the street. Every night seems to be karaoke night until around half Midnight.. Even with the windows closed, it sounded like we were right outside the pub. Don't expect any early nights without a good pair of earplugs... Not really a fault with the hotel per say but worth noting. Overall we were happy with our stay here and would recommend it to others :)

8/10 Good

Walji, Northwood,Middx (U.K.)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very well located near beach
Good location,helpful staffs.Went with my wife and teenage children and all were happy with the service and rooms.Although the pub across was noisy with music till midnight,it did not bother us.I would recommend to the hotel to instal triple glazing as they are small windows in the bedrooms to keep off the noise.I am sure in summer (we went last week of sept)it must be very noisy. Recommendation to hotel to provide queen size or king size beds for couples as presently providing two singles beds which are uncomfortable for couples. My thanks to the manager and staffs for leaving a surprise (bottle of drink)when I returned to our bedroom after a day's trip on my 60th Birthday I would definitely recommend this hotel.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Great location.
Warm welcome and easy to find rooms, on first impressions it seems really nice. Only after first night that you see what's missing or could be better. A kettle would be helpful, no cloth or dish clean products available. The beds were very uncomfortable and the blankets had stains. However the A/C was the quietest one I've come across. Also note the doors out to the balcony only open from the inside, so if your outside and your little darling inside shuts your door then you are locked out. It was a good hotel and your holiday is what you make it. I would say 3 star not 4.

6/10 Okay

Rachel, Derby

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
VERY NOISY!
Overall the hotel could be very nice, the food is great, rooms are spacious and clean but we didn't sleep for the whole holiday! Every room backs onto the Brittania bar which is open until gone 3am and you can hear every word to every song, every conversation when people are outside smoking or leaving. We had read a couple of reports on the noise but also a lot of positive remarks so decided to book it in the hope we could move rooms if it got too bad but the staff are so unhelpful and are so used to people complaining they just say "nothing we can do and no point in moving, each room is the same, it was your choice to come here" so basically deal with it!! I would not go back to this hotel or another THB as customer service was terrible and it ruined the holiday, need another holiday for a rest now we felt like we were in the middle of Magaluf not the quiet family resort of Sa Coma

8/10 Good

Shaz, Liverpool

Liked: Cleanliness
Great view and good location
Hotel is good, staff friendly. We stayed for 4 nights on the 2nd floor. View was amazing. Rooms clean and cleaning staff very good. Asked for a microwave and got one straight away. Room was hot in the day time and air conditioning was not very good. They wanted to charge us 25 euros for a 2 o'clock check out which seemed extremely unreasonable, especially as the hotel was half empty.

6/10 Okay

Chris, Hertfordshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Too noisy.
Let down by significant noise from surrounding hotels and restaurants. Could be improved by the current windows being replaced with double glazing. Good location and otherwise a pleasant stay.

8/10 Good

Alexander, Staffordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value for money, very child friendly
We arrived May 28th 2013. 2 adults & 2 children (7 & 4). Emailed ahead to request a high floor, away from the Britannia pub noise. They remembered us when we arrived and had put us in room 602 - 6th floor, second from the end (nearest Burger King and the horses). Reception staff were always helpful to us, supplying extra pillows and a blanket for our little one at 10pm! Our appartment was spotlessly clean and had a gorgeous view of the nature reserve, sea, beach, horses (carpark & Burger King sign, lol!) and pool. The kitchenette was a bit tired and could do with refurbishing. We took our own travel kettle. The TV was a large flat screen, with lots of English channels, inc CBeebies, BBC, ITV... Shower over bath - we bathed the children as the shower kept getting far too hot without warning. There is a really good SOFT PLAY AREA and INDOOR PLAY AREA where my children (4&7) played out of the hot sun and still had fun with their friends, whilst I sunbathed right outside the door. Pool bar and snacks 5 steps from the pool, meant I never had to take my eyes off the children. The life guards were brill and one saved a boy who got out of his depth (steep shelf after the steps), whilst we were there. Fabio & his colleague played waterpolo, ping pong, boules, football, ball games... and generally worked hard to keep all the children entertained. We went self catering - lots of child friendly places near by.

6/10 Okay

greatgran

Liked: Cleanliness, staff & service
Great Location
I read lots of reviews of this hotel before booking. General opinion was a basic hotel in a great location but the food was terrible. So we booked accommodation only - it solved the problem! Location was excellent, next to the beach, surrounded by food, bars and holiday shops The apartment was adequate, very clean. The staff were friendly. The pool area was attractive and well kept. An ideal place for a reasonably priced family holiday.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very nice hotel but no entertaiment at all. Good for a family

8/10 Good

Hüseyin

Liked: Cleanliness
Stayed 3 nights in Sep 2023

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war jetzt innerhalb von zwei Monaten das zweite Mal in diesem Hotel. Unschlagbar ist die Lage mit guten kostenfreien Parkmöglichkeiten. Die Mitarbeiter im Empfang, die mich wiedererkannt haben, waren sehr freundlich, wie das restliche Personal. Die Suiten sind geräumig und das Bad enthält alles was man braucht. Auch der Blick aufs Meer ist grandios. Die Mahlzeiten, die in Buffetform angeboten werden, sind reichlich in der Auswahl. Ich komme garantiert wieder.
Stayed 4 nights in Sep 2023

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war rundum alles bestens, kann ich nur empfehlen
Stayed 7 nights in Aug 2023

10/10 Excellent

Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel perfecto para ir en familia o en pareja.
Stayed 7 nights in Aug 2023

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Vom Check-In bis zum Checkout super freundliches Personal. Das Hotel ist sehr sauber und die Zimmerreinigung sehr gründlich. Das Essen, vom Frühstück übers Mittagessen bis zum Abendessen sehr vielfältig von der Speisenauswahl, das Showcooking ist ein Erlebnis und sowohl Qualität als auch Quantität des Essens sind hervorragend. Der Strand ist in zwei Minuten fußläufig zu erreichen. Der einzige Wermutstropfen, für das das Hotel aber nichts kann, ist das Britannia Pub auf der anderen Straßenseite mit lauter Musik und lauten Gästen bis in die Nacht. Ich fahre definitiv wieder hin.
Stayed 5 nights in Jul 2023

10/10 Excellent

Adriana Jantina

Liked: Cleanliness, staff & service, property conditions & facilities
Prachtige ligging en hele mooie nette suites. Personeel vriendelijk. Schoonmaak iedere dag. Eten ruime keuze. In het hotel bijna geen animatie. Vind dit een minpunt voor zo'n mooi en uitstekende ligging van dit hotel aan het strand. Omgeving ook niet veel te doen. Niet geschikt voor jeugd om feest te vieren/disco.
Stayed 17 nights in Jun 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel - super beliggende tæt på en meget dejlig strand. Stille, men fint byliv - ikke for turistet. Havde bestilt med morgenmad - var dog ikke mega imponeret over denne.
Stayed 7 nights in Jul 2023

4/10 Poor

Frank

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Francesca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione fantastica fronte mare, tutte le camere hanno la vista mare, pulizia eccellente, ottimo rapporto qualità-prezzo, personale disponibile, varietà e qualità dei pasti molto buona
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emplacement idéal proche plage où l'eau est turquoise. Propreté impeccable. Personnel très aimable. Option tout inclus : buffet très copieux et variés de très bonne qualité. Adresse à conseiller
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and very close to the beach and shops.....
Everything fine. Nice room, good breakfast. Close to restaurants and shops.....
Stayed 7 nights in Sep 2018
Response from guest relations manager on Sep 19, 2018
Thank you very much for sharing your opinion

10/10 Excellent

Betina, Christiansfeld. Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total lækkert hotel lige ned til stranden
Dejligt hotel nær strand. Perfekt udsigt fra 7 etage ud over hele stranden. God mad, sødt og venligt personale. Hele hotellet er nyrenoveret. Det var 3.gang vi boede der, og kommer igen til næste år. Den eneste ulempe er at man skal stå tidligt op og ligge sit håndklæde på liggestolene ved poolen, hvis man vil nå at have en...
Stayed 7 nights in Jun 2018
Response from sa coma on Jul 12, 2018
Thank you for your nice review about your stay in Sa Coma. We are very happy to read that you are thinking of returning next year, we will be waiting for you here, at Thb Sa Coma Platja.

6/10 Okay

Graziella, Roma

Liked: Staff & service
Hotel ottimamente posizionato
Hotel in ottima posizione per una vacanza in libertà. Qualche consiglio per migliorare i servizi offerti. Nelle camere con vista sul mare mozzafiato, lascia a desiderare il letto (reti e materassi) non all'altezza di un quattro stelle.
Stayed 7 nights in Jun 2018
Response from sa coma platja on Jun 30, 2018
Sra. Graziela Grazie per aver condiviso la tua esperienza con noi, prendiamo in considerazione la tua opinione al fine di migliorare i nostri servizi. Speriamo di rivederti.

8/10 Good

Katharina, Köln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne große Zimmer mit Balkon zum Meer
Das Zimmer war in einem sehr guten Zustand und schön groß geschnitten durch einen Vorraum mit Sofa, Mikrowelle und Kühlschrank. Der Balkon ist ebenfalls großzügig mit reichlich Platz. Der Ort hat mir allerdings nicht so gut gefallen. Für unseren Geschmack keine guten Restaurants.. Im Hotel und im Ort sind viele Briten, die meisten mit all inclusive- was sie auch gern ausnutzen. Das Frühstück war leider auch nicht sehr ansprechend. Der Raum voll und sehr laut. Das Essen leider von keiner guten Qualität, Kaffee nicht gut (haben einen relativ hohen Anspruch) lediglich das Obst war lecker. Nichtsdestotrotz ein schöner Urlaub!
Stayed 5 nights in May 2018
Response from sa coma platja on May 24, 2018
Liebe Frau Katharina, Danke, dass Sie Ihre Erfahrungen in Sa Coma teilen, auch wenn der Ort nicht ganz nach Ihrem Geschmack war. Wir hehmen Ihre Anmerkungen zur Kentnis, die sind für uns von grosser bedeutung. Schöne Grüsse

2/10 Terrible

Melih

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat
Kesinlikle kalmayin. cok kotu bir otel resimler yanitmacali.
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
THB Sa Coma peggiorato
Sa coma è molto bella, la struttura del thb è rinnovata ma la ristrutturazione ha penalizzato l 'aparthotel trasformandolo in un hotel. Il ristorante è scadente sia nella colazione sia nel pranzo sia nella cena. È frequentato solo da inglesi e tedeschi e pochi spagnoli. C'è poco personale che serve, che pulisce o in reception il personale è visibilmente stanco, forse per i troppi turni, ma si vede che fa il massimo. Il management non ha fatto cambiare l 'acqua alla piscina in una settimana di nostro soggiorno. Era sporca, torbida e la gente ci mangiava mentre faceva il bagno, nessuno del personale ha corretto questo cattivo comportamento per non parlare dei gonfiabili che occupavano tutto lo spazio in acqua. Insomma sa coma è bella ma l hotel deve essere rivisto nella gestione.
Stayed 4 nights in Aug 2017

8/10 Good

Houman Houshmand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2017

10/10 Excellent

Pili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comentarios del.hotel
Un gran hotel, pero sin.dudarlo lo mejor el equipo humano q allí trabaja
Stayed 8 nights in Jul 2017

10/10 Excellent

Maria Del Mar , Palma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo genial. Ideal para familias.
Habitación con 2 tv. Una habitación principal y otra para los niños en su sofá cama. Camadas muy cómodas. Personal atento. Todo muy bien. Sólo q coincidimos con verbenas del pueblo al lado del hotel (una vez al año) y concierto hasta las 4:30 de la madrugada.
Stayed 1 night in Jul 2017

10/10 Excellent

Millie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk udsigt fra terrassen
Stayed 7 nights in Jul 2017