Ratings based on 10 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.0 Hotel condition
They paid and stayed.
for Familiesby Bevh from Doncaster
Fantastic sea viewPosted Oct 31, 2013 on Hotels.com
The hotel is pleasant but looking a bit tired in places and the food was basic. But it was a cheap last minute booking and I think it was good value for money paid. We really enjoyed it and would go again.
by Andrey from Moscow, Russia
Good location, but bad servicePosted Oct 27, 2013
Pros: Close to the beach
Cons: Make wifi free, replace the elevator with a newer model, allow free drinks for dinner, teach your staff English
Location: El Arenal, nice place with a couple of good German clubs
First of all, there is no parking nearby. The staff barely speak English. The elevator was too slow (10-20 minutes to wait). Wifi and drinks are non-free. Receptionists behave like they don't care. No shampoo and shower gel! Long queues at dinner.
for Business Travelersby ARTUR from LONDON
Posted Sep 6, 2013 on Hotels.com
Recommendedby A verified traveler
Posted Sep 1, 2013 on Hotels.com
for Familiesby Delroy
Right choice !Posted Aug 30, 2013
Pros: Staff are first class !
Cons: Some decor if anything.
Location: On the Beach near shops nightlife and entertainment.
Beautiful hotel Staff are trained professionals ! Loved the room and the food was great. Will definitely come back !
by A verified traveler from England, UK
ideal location for people who want to partyPosted Jul 4, 2013
Pros: we had a fantastic view from are room, and the staff were all very nice.
Cons: the state of the dining room,
The location of the hotel is fantasticl for the beach and public transport which we found was very good when we visited palma, The hotel staff were all very friendly, i do think that they could do with more staff in the dinning room at meal times, we were only having breakfast but on afew occassions we had to clear a table to be able to sit down and eat, the dinning room looked pretty disgusting some mornings, I feel that the hotel looks very tired and could do with a makemover. Me and my husband both agreed that we would not be going back to arenal simply because it is more for 18-30 year olds that enjoy partying every nigh.it was so noisy on an evening up until about 6am when people were going back to thier hotels.
by Grahame from England, UK
Was great back in the day now needs renovatingPosted Jun 9, 2013
Very dated, this was once a beautiful hotel back in the 80's/90's but now in need of a full renovation. The lift was out of order most days, the bathroom needed fixing, and the room itself needed decorating. One thing that did work well was the air con on the bedroom which was a blessing!
for Familiesby A Khan from West Yorkshire
A great hotel for the price.Posted Apr 10, 2013 on Hotels.com
We went on a family holiday. The rooms were sizeable and generally clean. The hotel looks dated but the staff are very polite, friendly and helpful. Its position is perfect, overlooking the beach and the local bus stops to Palma are within walking distance. All in all, a great base to fully explore Palma and the surrounding area.
for Everyoneby A verified traveler
not badPosted Oct 25, 2012
good location , 2 minutes to the sea , staff friendly , perfect location for a short stay and have fun
for Everyoneby A verified traveler
fairPosted Sep 12, 2012
Picked this hotel as it was positioned where i wanted to be, not the best hotel with only 1 lift and some work needed on the upkeep of the bathroom, shower holder was hanging off the wall etc. However, for a 3 star it was fine.