Ratings based on 57 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
by crazy canuck from Ontario, Canada
Charged twice and lied to - don't stay herePosted Feb 2, 2014
I prepaid several months in advance for this hotel for a nine night stay in December 2013. I confirmed at check in and check out that the room had already been paid. When I returned home I found the hotel had charged my credit card a second time for the room following my departure.. I contacted the hotel who apologised and said they would transfer the same amount to my bank account. Three weeks later I am still waiting. Under no circumstances give these people your credit card number - but to be entirely safe of fraudulent charges - dont stay here
for Couplesby A verified traveler
Posted Jan 13, 2014
Pros: Conveniently located, very clean with friendly and accommodating staff.
for Business Travelersby Felix Albrecht from Zurich, Los Angeles, Mumbai
Had no rooms even with reservationPosted Dec 2, 2013 on Hotels.com
I had a reservation made thru hotels.com and arrived at the hotel short before midnight. They told me that they are sold out and my reservation could not be accepted anymore. They offered a room in one of their sister hotels which was much older and not my preferred style of hotels at all. But considering the time of the day there were not many options left. Very disappointing and unprofessional.
for Business Travelersby mateyx from UK
Great LocationPosted Oct 30, 2013 on Hotels.com
Friendly staff, good rooms.
for Everyoneby A verified traveler
Posted Oct 28, 2013
for Business Travelersby Harbald from Dublin
One night for businessPosted Oct 25, 2013 on Hotels.com
Lovely hotel, clean room, convenient location
for Business Travelersby A verified traveler
Posted Oct 23, 2013 on Hotels.com
for Couplesby Stone
Posted Oct 14, 2013 on Hotels.com
Recommendedby Renee from Buffalo, NY
Loved the lounge!Posted Sep 30, 2013 on Hotels.com
The Bishop's Arms lounge was were everyone in Malmo seemed to be! The staff was wonderful and it was a great place if you love a large selection of beer. The hotel itself was very clean and comfortable. Very nice breakfast with a waffle maker! Highly suggest it.
by tanya from california
Nice location but hotel room carpet was dirtyPosted Sep 15, 2013
Cons: Cleanliness. Fix air conditioning and train staff.
Location: 30'minutes via train to Copenhagen. In Malmo, there is St. Peter's churc, many old buildings, great parks. Overall great atmosphere.
Nice location. Easy access to public transit. Hotel reception staff were okay; some better than others when it came to asking touristy type questions. Example: one advised that the hotel could sell train tickets; another staff never offered service. Hotel was supposed to have air conditioning, however, the unit in our room didn't work. After several requests, staff provided us with room fan which helped. Also gave us a voucher for drinks at the hotel's pub. Dining are for breakfast is the ugliest room I've ever seen. Dark, dreary and staff were unfriendly. Many times tables were not cleaned after the guest left. On the plus side, food was good - lots of variety. Summary: adequate hotel. Needs some attention to cleanliness and staff training. We are currently staying at the elite plaza in Gotenberg - whole different experience.m highly recommend that hotel site.