Ratings based on 339 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from LongIsland NY

Awesome Staff

Posted Oct 14, 2014
Pros: Staff
Cons: Room configuration and shower door
Location: Albany and Lake George are 1/2 hour drive. There is not much to do in Saratoga Lake so you would have to go Albany or Lake Geo
The staff was really great and they were always smiling. The only thing we did not like was the room configuration. It was half divided as 2 separate rooms which was an inconvenience. Plus the bathroom shower did not have a complete full door and every time I took shower the water was coming out which is the terrible part of the room
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay in a wonderful setting

Posted Oct 6, 2014
Traditional Inn in a very scenic setting. Michael & Cody have created a very comfortable inn where guests can truly relax and take in the scenery. The rooms are comfortable and clean and the breakfasts are tasty and and hot and are served with sliced fresh fruit. To top it all Michael and Cody are friendly and amusing hosts. Would definitely use again if visiting the area.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 30, 2014
Pros: Staff were very attentive.
Cons: Bathroom cleanliness
Overall a nice hotel. Bed a little too hard for my liking. Bathroom had pink mold covering many grout seams and a shower liner that had seen far better days. Yuck!!! The mold was addressed quickly by staff once mentioned.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2014
Very nice location close to saratoga springs. Very comfortable room worth the little extra cost versus moderate chains
5 out of 5
Recommended
for Everyone
by A verified traveler from Scarsdale, NY

Great location - quiet, convenient - close to all

Posted Sep 2, 2014
Pros: Nothing not to like at the hotel. Great buffet breakfast, pool, free Wi-Fi, etc., etc.
Cons: The bathroom could be a bit bigger, but it was new, clean and it worked!!
Location: Saratoga Horse Racing, SPAC - very convenient.
Would not hesitate staying here again! Great staff, clean rooms, wonderfully safe environment. I'm usually very hard to please when it comes to hotels, but this Hyatt Place facility & location is a winner. Great return on your investment.
5 out of 5
Recommended
for Families
by A verified traveler from Jay, NY

Nice hotel near Saratoga Springs

Posted Sep 1, 2014
Pros: Friendly and accommodating staff.
Location: Close proximity to Saratoga Springs and Saratoga Racetrack.
Hotel room and facilities were neat and comfortable and the staff members were courteous and accommodating. Dinner and breakfast selections were well-prepared and tasty. Breakfast was included in the reasonable room price.
4 out of 5
Recommended
for Everyone
by A verified traveler from Larchmont NY

Very nice stay, room was nice, comfortable, clean

Posted Aug 24, 2014
Pros: Clean, nice amentities.
Cons: A little hard to find
Location: We went to Southwoods Camp
Very nice visit at the Hyatt Place, friendly staff, clean, comfy, nice breakfast...all good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Very good hotel!

Posted Aug 18, 2014
Pros: Clean, quiet room, helpful staff and the free breakfast.
Location: Close to Malta and restaurants though we opted for delivery from a hotel staff-recommended Italian place - this worked out perfectly and was delicious
Stayed one night during the Saratoga races. Very comfortable and quiet room (close to highway). Would definitely recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Clarence, New York

Great new Hotel

Posted Aug 13, 2014
Pros: The hotel was new and located in a greta location. The rooms were large and the staff was excellent
Location: Great location near Saratoga right off I 87.
The Hotel was quite nice. It is located about 10 miles from Saratoga Springs and is right off I87. The hotel is new and all aspects of the hotel were excellent. The room was large and comfortable. The staff was friendly and efficient. The breakfast was good and the lobby was homey and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from w

Great place. Be careful of what you asked for

Posted Aug 10, 2014
I arrived at 7pm and was given a king bed when I reserved a 2 queen bedroom and was told by the night clerk sometimes we have to rearrange rod to satisfy our guests I explained that a reservation means my room is reserved and should not be given away When I checked put the women said she would have Expedia refund me one nights stay I would like that sent toe in check fo since I believe I already paid for the room months ago