Ratings based on 32 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
for Familiesby A verified traveler from Wirral
Faded GloryPosted Sep 14, 2013 on Hotels.com
This could be a beautiful hotel. Unfortunately it needs a lot of investment to achieve that. The rooms are ok but the bathrooms need updating. Public rooms and restaurant need a total overhaul. Swimming pool is nice though.
for Everyoneby John from Bermuda
Fine for those who remember the Raj!Posted Sep 2, 2013
Pros: A step back in time. Very clean, great staff and a step back in time.
Cons: The wi-fi in the room was too weak. In the foyer it was fine but this meant having to take the computer down there.
Location: Good location - just a ten minute walk to the seafront at Sliema.Good location - where all tours started. Plenty of shops and bars, restautants there.
A step back in time. The place could use a make over but everything was fine. The A/C was great especially because I was there when it was HOT! Beds were 1940's military style but did the job. Staff was pleasant and the overall setting and ambience was great for those not looking for the ultra-modern and remembering the bygone days of Empire.
for Everyoneby norman from Couple over 50 Belfast, UK
Old world elegance and charm in a good locationPosted Apr 10, 2013
Pros: Quiet,elegant interior. Lots of space both inside hotel to relax,read,have a coffee... and in gardens to relax and take in the peace and quiet.
Cons: Standard room we were allocated was poor...upgraded to a room with pool view much,much better.
Location: Very convenient in central Sliema with short walk to ferries,bus and harbour front which obviously includes restaurants and bars.
This hotel has a quirky charm. It is well positioned, all be it a bit of a climb back at night but worth it as it was perfectly situated for what we wanted with lovely gardens and a pool.However our first room was dreadful and we asked to be moved,after a little bit of discussion we were given a choice of two rooms one which we accepted and upgraded to a room with a pool view...the difference in the two rooms was the difference from a 1* to a 3*...had I not complained and asked to be moved our experience would have been very different.My advice go for a room with a pool view or balcony,they appear to be bigger and brighter. The breakfast is adequate with a choice of cold meats etc or eggs,beans or fully cooked for an extra 3Euro. Guests may also stay for a 3 course evening meal for 12 Euro which a lot of visitors appeared to do...we did not as there are a good choice of restaurants on the harbour which is only a 5 minute walk away...I would recommend Med Asia for evening meal and Raffael's just along the harbour in St Julian's for lunch.I would go back to this hotel and Malta.It has a quiet pace of life which has a lot to offer in a relaxing holiday. The hotel has charm and elegance with lots of space to sit and read,avail of the gardens,pool or bar in the evenings. I liked it and would go back.
for Everyoneby Andrea from London
Great for authenticity & personality!Posted Mar 28, 2013
Pros: The sense of grandeur to the place, the pretty outside area and the swimming pool. The staff are pretty helpful and friendly too.
Cons: Being over charged for a taxi ordered via reception. Best to make friends with a driver on your route into town from the airport and use him instead.
Location: You can walk everywhere, and easily get buses into valetta (and onwards to the rest of the island) and also st julians for nightlife
The Imperial has bags of charm, it's centrally located, and feels like it's caught in time. For a true authentic anglo-maltese experience, that's not going to hurt your wallet, this is the place to stay! People say it's dated, but it's clean and has personality. The Preluna, just down the road on the seafront is equally dated, but in a soul-less way, and you'll pay triple. I also paid an extra 3EURO on the last day for a full English breakfast, and it surpassed my expectations. Admittedly they weren't very high, but it was really good! I will def be staying here next time I visit Malta (which is a lot)...
Jan 28, 2013 by Joe Attard
Thank you for your comments which we truly appreciate. Being a 151 year old building (and in the hospitality industry for as much time) we do strive to try and balance the 'old-world' charm yet keeping it updated to today’s requirements. Not an easy task but with the efforts of my team we try our best to achieve that aim. We do look forward to welcome you back soon and take this opportunity to remind you that you will be entitled to a Loyalty Bonus on food and beverages consumed from our bars. Once again, thank you for your comments.
for Everyoneby A verified traveler
Vintage Va Va VoomPosted Mar 11, 2013
The Imperial really made Malta for us ladies. Similar to the island itself in its decaying grandeur with bar flies sitting around playing cards, an open fire roaring in the evening by the pillars, a double spiral staircase to descend from for dinner and suits of armour. It felt like holidaying in the 1920s. The service on the other hand was thoroughly modern and friendly. The bar staff even told stories about famous guests and the receptionists were so warm. Forget the chain hotels and just go...
for Everyoneby Jeff from London, UK
Cannot endorsePosted Dec 3, 2012
Pretty lobby but pretty much everything else is falling apart. Rooms are poor quality and need a major renovation, as do the hallways and tiny lift. Wifi major disappointment - doesn't reach all rooms and egregiously priced. The only wifi we could buy was 1 hour blocks, which cost several euros and only worked in the lobby. Some of the staff need an attitude correction, such as the person at the front desk who almost yelled at us for complaining about loud guests that partied in their rooms and hallways for hours between 2am - 4am in the morning for some nights we were there.
for Personal Eventby Ray
Central hotelPosted Oct 7, 2012 on Hotels.com
Hotel very central so obviously parking was a problem. Rooms ok but mattress old and flat. Had to pay again on check-in as receptionist insisted that stay was not paid even though I showed him confirmation of payment in full. Called hotel manager on Monday following and matter was resolved immediately. Honestly, hotel needs refurbishing. Otherwise, all was ok.
for Couplesby Slav from Bristol, UK
labradorPosted Oct 6, 2012
Had a cockroach in the room and lots of noise in the morning in the corridor. Were woken up by a cleaner 9am to clean the room, too early! The room standard was very poor, not up to the expectation. Dissapointing
for Familiesby A verified traveler
Posted Sep 28, 2012 on Hotels.com
The staff were poorly trained in customer service and they lacked any ability to be helpful. The building is in need of an update, the room was the most awful room we have ever paid to be in.
for Everyoneby john from scotland [not uk!]
imperial hotel, sliema, maltaPosted Apr 26, 2012
Pros: the helpfulness of desk staff
Cons: the bathroom was a bit tired
Location: well placed, convenient
Very informative desk staff. The breakfast is 'international adequate'. It's fine as fuel. Handy location by a bus stop. Quiet, clean. It supplied all i was looking for at a competitive price. I did not use the bar, pool or terrace facilities but they looked just fine