Ratings based on 260 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
83% of guests recommend
3.6 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Hotell beliggende rett ved middelhavet.

Posted Jul 27, 2015
Pros: Utsikten.
Cons: Trenger generell oppussing og større aircondisionanlegg.
Location: Flott beliggenhet ved middelhavet, rett ved fergeterminalen til Gozo
Hotellet var stort og hadde 4 bassengområder. Alle med saltvann, det var litt kipt. Flott frokost, - lunsj og middagsbuffe hvis man vil spist på hotellet. Kan også kjøpe mat i baren og på en kafe. Hotellet hadde privat strand for gjestene. Det var også ett minimarked der. Man kunne også ta en express båt til Blå lagune. Rommet var greit nok. Aircondision var veldig dårlig og blir slått av flere ganger i døgnet. Natten ble veldig varm. Viften i taket bråket slik at vi ikke fikk sove. Hotellet har fin beliggenhet ved middelhavet og vi hadde flott utsikt. Personalet var for det meste hyggelig og hjelpsom, men det fantes unntak. Ligger ca 15 min. med buss unna nærmeste by. Skjer lite på hotellet på kveldene for ungene.
1 out of 5
by A verified traveler

Far from everything

Posted Jul 26, 2015
The hotel is far away from everything. Just the hotels restaurants is available, we ate there three times and the service was SO BAD. The last time we waited 2 HOURS for the food and the staff promised to tell the manager and he would contact us but lever happened. Will never visit the hotel again. The staff in the restaurant was rude and didnt know about service. But the view was very good and that was all...
1 out of 5
by A verified traveler from Los Angeles

American Travelers do not stay here.

Posted Jun 15, 2015
Cons: The honesty and integrity of the hotel's portrayal of itself.
Location: The absolutely only thing to do nearby is to go to the nearby islands of Comino and Gozo.
I am writing this as a traveler from Los Angeles. Since I am not from another city or country I do not know what the expectations of foreign travelers is. I travel at least twice a year and I am very familiar with hotels in different cities and different countries. My disappointment in this hotel lies primarily with the lack of honesty with the hotel description online. There are not flat screens in all the rooms. The internet which we paid for did not work. The free internet in the lobby worked intermediately. The view from the private beach is completely obscured by the ferry dock. The pictures you see online of the hotel are extremely flattering and shot at the perfect angles. The air conditioner in the room did not work. There was a horrible smell in our room for many days that slowly drifted down the hall. The beds are barely beds. They are hand made wooden structures with thin mattresses. Lastly, our coffee service was not cleaned the entire two weeks we were there. There were dirty coffee cups our entire stay. I won't go into how far the hotel is from the cities as that is a personal choice. Under no circumstance get the buffet. There is great food in Malta and the hotel does not have it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel great - staff awful

Posted May 6, 2015
Hotel was great, clean and comfortable. The staff have poor customer service. Anything you ask is an effort. No smiles no "hello how may I help you" The bar staff sit in groups and make you feel intimidated, they again do not rush to serve you. The staff let down a great hotel.
5 out of 5
Recommended
for Families
by Adrian from Rabat, Malta

3 night stay at the Paradise Bay Hotel

Posted Apr 7, 2015 on Hotels
Not my first stay here and I love this hotel. Great place, great food, lovely scenery and hotel people are very nice to their clients.
4 out of 5
Recommended
for Couples
by A verified traveler from Thüringen

ruhig gelegenes Hotel mit guter Verkehrsanbindung

Posted Feb 23, 2015
Pros: Die Lage und der herrliche Blick von überall auf das Meer
Cons: nein
Location: - an der Nordspitze Maltas - Ausflüge nach Gozo (sehr zu empfehlen) und praktischerweise mit dem Bus (1,50€ für das Tagesticket) auf der Insel Malta
Das Hotel ist großzügig, aber nicht zu überlaufen, da von der Lage ruhig gelegen, ohne viel Rummel und "Halligalli" der üblichen Strandhotels. Jeden Abend werden Veranstaltungen geboten - nun nicht unbedingt der Geschmack von jedem - die aber die Ruhe im Hotel nicht beeinträchtigen. Die Lage des Hotels ist, verkehrstechnisch gesehen, sehr gut. Bis zum Fährhafen sind es 5 Gehminuten, die Bushaltestelle befindet sich direkt vor der Tür und von hier fahren in kurzen und regelmäßigen Abständen Busse in verschiedene Richtungen der Insel Malta, Querverbindungen zu anderen Buslinien sind sehr gut. Bei Bedarf können über das freundliche Hotelpersonal jederzeit kurzfristig Taxen gerufen werden, die sehr pünktlich zur Verfügung stehen. Das Frühstücksbufett ist sehr üppig und wird laufend nachgefüllt, es findet sich für jeden Geschmack etwas. das Servicepersonal ist ständig bemüht den Speisesaal sauber und einladend zu halten. Die Ausstattung des Hotels ist etwas in die Jahre gekommen, jedoch wirkt sie nicht schäbig oder überholt. Um Sauberkeit ist man bemüht.
5 out of 5
Recommended
for Couples
by Myungdal from 영국

시설과 식사가 좋은 리조트형 호텔

Posted Jan 28, 2015 on Hotels
위치가 도심에서 떨어져 있어 조금 불편하였으나, 비용 대비 시설, 서비스 및 식사는 매우 좋았음. 전체적으로 매우 만족할만한 수준입니다.
3 out of 5
Recommended
for Couples
by A verified traveler

good

Posted Jan 15, 2015 on Hotels
It was a fair holiday but not price value for it . it should be cheaper
2 out of 5
Recommended
for Couples
by A verified traveler

Excellent food

Posted Dec 31, 2014 on Hotels
Size of bedroom & balcony very good. Have stayed at hotel before, it had all tv stations then but now has less english stations which is not very good for english speaking guests.Managers have no idea about customer care or organisation they just seem to hang about. The bar area is not a place to relax its more like a waiting room, as for the bar staff they are useless.The chef's & food are excellent they are the best staff the hotel has. the hotel they should be proud of themselves
4 out of 5
Recommended
for Couples
by knud from DK

Value for money

Posted Nov 28, 2014 on Hotels
For 3.år i træk på dette hotel. Uden-for-sæsonen priser.Fortrinlig beliggenhed. Desværre var adgang til Paradise Bay (tunnel) lukket.Populære priser i bar og minibar. ,år på dette hotel