Ratings based on 318 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom bucks uk

short break off season

Posted Feb 19, 2015
Pros: Location was good and staff were excellent
Cons: Food not of good standard and room maintenance lacking
Location: Easy to walk into town for shops and restaurants
Enjoyed Malta as always. Weather mixed but expected to be wet and chilly. Surprised to find carnival for period of stay in Valletta and on Gozo. Bonus.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Portogruaro

Relax

Posted Feb 17, 2015
Punti di forza: personale (sia in reception che in ristorante gentilissimi), area benessere (piscina interna, due saune, bagno turco e palestra), ristorante (a buffet, ottimo prezzo per la cena e si mangia bene), camera (junior suite, spaziosa e comoda). Punti critici: colazione all'italiana scarsa, bagni da rimodernare, distanza dalla fermata del bus (200 m, in salita all'arrivo). Per chi vuole girare Malta in pochi giorni è un po' scomodo. Comunque il giudizio è più che positivo.
2 out of 5
by A verified traveler

Posted Feb 13, 2015
The hotel was under construction at the time of are stay. Was not informed when booking this hotel! At check in I ask for a upper floor room, was told then there was construction going on the upper floors, told me better on the 2nd floor for the noise, put use in room 230 the room was dark and noise from the work above. Called front desk ask for other room, told me no other rooms available the hotel was booked. Went to the front desk and said please can you change are room today, in a loud voice he told me there are no rooms! said please don't raise your voce to me I'm a traveler to your hotel. After talking he came up with other room still on the 2nd floor a little better we thought. The heating unit did not work had to call very day to have it corrected! the hot water did not work one night when we where going to shower! the last day the toilet would not flush! It was a experience!
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Buckinghamshire

Somewhat disappointed.

Posted Feb 12, 2015
Pros: Staff very friendly and welcoming. Gym and pool facilities good.
Cons: Aircon. Room generally dimly lit.
Location: Good location. Very near to sea, restaurants and shops yet relatively quite area (except for workers noise in the hotel itself!)
Work and refurbishement was being undertaken at hotel. Very very noisy (drilling and hammering) all week from approx. 7.00 am to 7.00 pm including Sat and Sun. Noise got worse as work came closer to our room by the end of the week. Should have been warned about this before allowing booking. Ended up with headaches and sleeping in public foyer at times. Quite conversation was near impossible in the room. TV could not be heard despite turning volume up. Airconditioning in room tempremental! It seemed to work intermittently.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Milano

Bell'albergo in zona tranquilla

Posted Feb 12, 2015
Ottimo hotel personale gentile e disponibile, servizi all'altezza di un 4 stelle, colazione ottima e abbondante. Camera spaziosa ed accogliente con Terrazzino vista mare. A disposizione una piscina coperta con sauna e bagno turco.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2015
Staff were very helpful. Hotel facilities were excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in ottima posizione

Posted Feb 5, 2015
È stata una piacevole vacanza grazie anche a questo ottimo hotel e il suo cortese personale.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Pisa

bell'hotel stile vittoriano in ambiente tranquillo

Posted Jan 29, 2015
Pros: La gentilezza del personale
Location: Sliema è carina con bei ristoranti e locali per bere la sera ma senza troppo caos. L'hotel non è proprio vicino al mare in 10 min a piedi si arriva
Personale alla reception molto gentile ed informativo; un buona colazione e un buon servizio. In questo periodo invernale un po' freddino, la cosa più posivita è stata la piscina coperta con tanto di sauna, bagno turco e doccia emozionale a dispozione! Dopo tutta una giornata a cammminare ti rilassa proprio!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Nice hotel with excellent staff

Posted Jan 28, 2015
Pros: The people are the best thing about the hotel at present. There is complementary access to the pool, sauna and steam rooms, and gym.
Cons: General room upgrades especially bathroom items. Complimentary free wifi in room. Less complicated sauna/steam room facility.
Location: Location is 5-10 min walk up/down a slight hill from the bus stops to airport and Valletta etc. the ferry to Valletta is same distance.
The hotel is excellently located close to bus stops and the promenade but far enough to be away from the hustle and bustle. I was quickly received and met by a very welcoming front desk although I was informed I would have to wait another hour for my room to be ready at the allocated 15:00 check in time. This was fine for as I was able to have some lunch in the Penny Black bar in the hotel lobby. Food is standard pub food at a reasonable price if you just want something quick, easy and filling. The room was large with a balcony that overlooked the street. The was some street noise present that I could hear in the room, but nothing continuous or what would be described as rowdy. The room itself was a bit dated in decor, and tired in places, especially the bathroom but was clean and comfortable enough. The water was always hot for a shower but the hotel bathroom shampoos/soaps were of terrible quality which was a surprise considering there is a spa at the hotel. The hairdryer was extremely old and insulted the hotel to have it there. The room facilities also included a TV with a range of channels in all languages, a fridge and tea making facilities. Internet is available in room which is at an extra fist which was also disappointing. It is important to note the that hotel is currently undergoing upgrades to the room. There is a lot of daytime drilling/sawing noise and again tines electricity went off.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Malta

Nice hotel

Posted Jan 23, 2015
Very nice hotel and staff.it needs some improvements but over all very good value for money.