Ratings based on 441 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom La Crescenta, CA

Good, basic hotel room.

Posted Feb 15, 2015
Pros: Covered parking; fridge & microwave in the room.
Cons: HD TVs.
We have stayed here before and we always bring our own food to store in the mini-fridge and cook in the microwave. On our recent trip we realized that the microwave in our room was very small and not large enough to cook our entree. The hotel staff allowed us to "borrow" the larger microwave in the lobby used for the morning breakfast so that we could cook our dinner that night -- we were very grateful for that. But now we realize that the equipment in each room may vary from one room to another, so we will need to be prepared for that. Otherwise, the room was clean but a bit worn looking. No strange smells in the room, thank goodness! We like that this hotel has covered parking and walking distance to stores, restaurants, etc. Like I said, we've stayed here before and have no issues with this establishment. We would/will stay here again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

You get what you pay for!

Posted Feb 10, 2015
Pros: The staff was the only thing I liked about it.
Cons: Renovate it asap.
Location: Great location it just needs to be renovated.
Hotel staff was great. They all were polite ad very accommodating. The hotel it's need to be renovated very soon. the rooms were clean but smell of insecticide.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles, CA

The Shilo Inn Delivers

Posted Jan 23, 2015
Pros: The breakfast offering were more than adequate. As well, the pool and jacuzzi were nice to help wind down the day.
Location: See above.
The room was comfortable and clean. An ample number of pillows (5) were provided with the comfortable mattress. We were in this ski resort to simply enjoy the getaway for our thirty-fifth wedding anniversary, in the same town where we had our honeymoon. We took in some of the sights, the easily accessible restaurants and even a movie that was just a short drive down the street.
Comment from Hotel Management
Jan 28, 2015 by ShiloInns, Hotel Management
Shilo Inn Mammoth Lakes is pleased to hear that you enjoyed your stay with us. We will be sure to let the staff know they provided you with exceptional customer service and a clean, comfortable stay. We look forward to your return. Sydney Brayton General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2015
Pros: Hotel staff.
Everyone at the hotel, from the front desk team to housekeeping was genuinely friendly. The breakfast was pleasant. My only recommendation for change would be to minimize the paper and plastic waste from breakfast. Each guest probably used 10-15 pieces that went into the trash. A pitcher for waffle batter would be better than individual plastic cups. Reuseable flatware and ceramic cups would be another green change. I would definitely stay again!
Comment from Hotel Management
Jan 15, 2015 by ShiloInns, Hotel Management
We appreciate the kind words regarding your stay at the Shilo Inn Mammoth Lakes. We will be sure to forward your eco-friendly comments regarding our breakfast to our purchasing department. We look forward to your return. Sydney Brayton General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom los angeles

Nice hotel

Posted Jan 8, 2015
Great experience. Would definitely stay there again
Comment from Hotel Management
Jan 15, 2015 by ShiloInns, Hotel Management
We are pleased to hear you had a pleasant stay with us at the Shilo Inn Mammoth Lakes. Sydney Brayton General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2015
Excellent for the money. I will definitely stay here again. Thanks
Comment from Hotel Management
Jan 15, 2015 by ShiloInns, Hotel Management
Thank you for taking the time to review Shilo Inn Mammoth Lakes. We look forward to seeing you again! Sydney Brayton General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom los angeles

Nice hotel close to the village and ski slopes

Posted Dec 31, 2014
Cool older place. Close to the main road and village. Acceptable distance from the slopes although car or shuttle is necessary. Great staff. Breakfast variety could be better but is compatible to a majority places in the ski resorts.
Comment from Hotel Management
Jan 6, 2015 by ShiloInns, Hotel Management
We are happy to read your review of Shilo Inn Mammoth Lakes. We think it’s a cool older place too! We hope to see you again real soon! Sincerely, Sydney Brayton General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario, CA

Clean Hotel

Posted Dec 1, 2014
Pros: cleanness
Location: close to the Ski resort; and a small outlet, very convenient, and good price compare to the lodges in the resort~
A little outdated, but very clean, and staff are nice~
3 out of 5
Recommended
for Families
by Sherryfrom Las Vegas

Clean and affordable!

Posted Nov 18, 2014 on Hotels.com
We enjoyed this hotel very much. Great price. Clean room. Breakfast included. We will absolutely stay here again.
4 out of 5
Recommended
for Families
by laura

This traveler left a rating score only Posted Nov 13, 2014 on Hotels.com