Outdoor pool

Reviews of Hotel Colonnade Nicaragua

3 out of 5
Hotel Colonnade Nicaragua
Planes de Altamira Primera Etapa, Managua

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 22 reviews" "
Rating 8 - Good. 6 out of 22 reviews" "
Rating 6 - Okay. 7 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 3 out of 22 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is permanently closed. Expedia is a band of idiots because they refuse to refund my money after establishing that the place is permanently closed. I could not stay there so why are you asking me to rate the place. It’s closed down forever. I had to contact American Express to get my refund because Expedia is being so moronic about this. Do not use Expedia either as they are idiots when it comes to problems like this.
Stayed 2 nights in Mar 2024

2/10 Terrible

Sarah

Arrived at the location and the door was locked. A maintenance person informed me that the place has not been open in months. Thankfully, Expedia was very helpful and they fully refunded my payment.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel and pool area.
Very convenient location. Excelent restaurant nearby.
Stayed 3 nights in Jul 2017

4/10 Poor

Jim, Trumbull

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Little Effort On the Service Side
We got to the Colonnade after a long day of travelling on Christmas Day. It was very hot in Managua and the air conditioning in the room did not work. Not the end of the world but it was a little bit disappointing that there was no water available to purchase at the hotel. Given that the neighborhood was a little sketchy, it wasn't like we could go out and scrounge. The man working the front desk wasn't remotely friendly. He didn't know where the TV remote was or how to turn on the AC that didn't work. We weren't expecting much and our expectations were met. Though, I must say, the common space in the hotel is charming and colorful. We had reserved a room for our return trip but cancelled and opted for a night in the Hilton instead.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hey, They Can't All Be Fabulous!
Front desk clerk was friendly and helpful. Room was old and broken. Curtains didn't slide, patio door would not lock, and neighborhood was rough. I didn't spend much time at the hotel, so the discomfort didn't ruin my vacation.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and personnel
Hotel is very homey... So warm ....we love it! Close to everything...Liz was a great person, very good service. She made the best breakfast and made us feel at home and always trying to make everything perfect for us. We're from Florida... but they felt us in home! The owner and whole staff was on hand at all time and the best airport shuttle. Thank you all. Les and Sandra,m

6/10 Okay

Heather, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Courtyard was beautiful, service was very pleasant and helpful. Room was a bit on the dark and dingy side. But comfortable beds and clean. Great restaurant within walking distance. Everyone was very nice!

8/10 Good

EDWARD J, FLORIDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MANAGUA, The Capital City
The hotel is located off the main highways and the area is quiet. It is near the Metro-centro, but in a residential setting. The only food available is in the morning; it is good and the Staff are most helpful. Someone who spoke English was always available to help with questions. It is advisable to have the desk call for a taxi; in lieu of walking to the main highway and flagging one. Parking is limited, and the whole area is very secure. Several rooms have a private porch, where smoking and discussions can take place without any disturbances. Anything that may be desired or needed, the Staff will go out of their way to provide or help. The only "down" side was the pool is a little cold; but, it is very clean and the general atmosphere is relaxing. Very easy to fall asleep, pool side, after a couple of hours of meetings. My initial plans called for two nights and was extended to five nights; which the hotel accommodated me very well.

10/10 Excellent

Joe, tegucigalpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with dood location
Great to stay annd rest, good breakfast and comfortable rooms.
Response from Info on Jun 9, 2015
Thank you dear guest for your good comments , it is always a pleasure to serve

8/10 Good

Richard, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff nice accomodations
Good hotel for single travelers or business people. Very well located an a very considerate and attentive staff.
Response from info on Jun 9, 2015
Mr. Richard greetings and thanks for your comments

6/10 Okay

V. , U.S

Disliked: Cleanliness, staff & service, room comfort
Stayed only for 6 hours.
No hot water in the rooms. Lots of ants and spiders in the bathroom. Hotel staff was not very nice or helpful. They didn't bother to help us with our suitcases (even though there were seven of us) and whentold that I would like a receipt for an extra payment Ihad to make the guard at the door said he simply wouldn't give me one. It's a beautiful hotel but it has a long way to go yet.

8/10 Good

Lisa, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent ecperience
We booked this hotel for a Sunday night, but due to delays getting off the corn islands we didn't make it to Managua on Sunday night. I emailed the hotel late Sunday night explaining the situation and even though it was past the allowed cancellation period, they offered to let us stay the following night instead. Not all hotels were this accommodating on our trip. As for the hotel, it was clean, in a good location and well priced. Would definitely recommend.
Response from info on Jun 9, 2015
Hi Lisa , it always is a pleasure to serve you and our goal is that each guest who visit us have a nice relationship with our Hotel. Blessing to you.

6/10 Okay

Verified traveler

10/10 Excellent

Jose, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation Mode
Sadly it was only for 1 nights stay, but was very well kept, very clean all over, staff was very pleasant, very neatly attired

8/10 Good

smc, chicago, il

Liked: Cleanliness, staff & service, property conditions & facilities
great for brief stay.
I (single denior female) was warmly greeted upon my late night arrival. Hotel gardens, common area and staff was excellent. Room was clean and fine but I wish it had screen so I could have slept in fresh air. Good location. I stayed 2 nights- enough Managua for me.
Response from info on Jun 9, 2015
Thanks for your comment , you're very kind to us and it is a real pleasure to serve you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience
Walking distance to shopping, restaurants and beautiful surroundings.

6/10 Okay

Verified traveler

Disliked: Staff & service

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The are no hot water in the room.
The are no hot water in the room. I do not more tell about

6/10 Okay

SUWOO, 서울

Liked: Cleanliness, staff & service
가격대비 괜찬아요
위치는 주변에 상가,쇼핑몰 등이 있어 매우 훌륭하나, 전반적으로 현대식 호텔이 아니어서 약간의 불편함이 있음

10/10 Excellent

Julieta Uriarte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable estancia
Todo bien, excelente atención de todo el personal solo un pequeño detalle que de pronto había agua en la habitación entre la pared y la cama y era desagrable al levantarme y pisar el piso mojado, aún así estuvo muy agradable la estancia

6/10 Okay

MG, El Salvador

Liked: Cleanliness
Disliked: Staff & service
Regular en todo
No tienen comida, pero tampoco la facilitan, el desayuno es malo, el personal es muy amable pero informal. La habitación esta bien, aunque un poco descuidada. Muy cerca hay un restaurante italiano excelente con atención de primera y precios justos.