Ratings based on 219 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pasadena, MD

Comfortable hotel with convenient location

Posted Aug 8, 2014
I stayed here with a friend when attending a concert at Jiffy Lube Live. The room was clean, attractive and comfortable. The staff was friendly and helpful. At check-in I discovered that we were booked in to a 2nd floor room, which was difficult for us as my friend is handicapped and cannot do stairs. It was my fault as I had not considered this possibility when making the reservation, but the check-in person quickly found us another room on the first floor. We had dinner in the hotel restaurant. The menu was simple, but the staff was friendly and helpful and the food was excellent. The hotel is just minutes away from Jiffy Lube Live. If I ever attend another concert there, I will definitely stay here again. And next time I will deifinitely bring my swimsuit, as the pool and enclosed courtyard are very attractive and inviting.
Comment from Hotel Management
Aug 11, 2014 by Sarah, Hotel Management
I am pleased to see that you found the Best Western Battlefield Inn a convenient location to Jiffy Lube Live and great fit for you and your friend's travel needs. We appreciate the kind remarks and compliments for the hotel and restaurant staff and will gladly share your feedback with them. Thank you again for being our guests, we'll see you soon.
3 out of 5
by A verified traveler

Posted Aug 5, 2014
to many working men for me. don't like the beer drinking not good for families with kids. the first room smell so bad I could not stand it. but they were very nice about it and change me. the second room was ok a fight to get the shower on. would not stay here again
Comment from Hotel Management
Aug 8, 2014 by Sarah, Hotel Management
Thank you for taking the time to share your trip with us. We do have a construction company in house and we apologize if at any time you felt uncomfortable by that. I understand that first impressions are important, this stay gave you the wrong impression of the Best Western Battlefield Inn. We are a very family friendly hotel and take great pride in offering exceptional customer service for all our guests. We are sorry you were not pleased with the accommodation and appreciate you giving us a fair try. I hope you reconsider a future stay so we can provide a better overall experience for you.
2 out of 5
by A verified traveler from VA

Skip this one if you can

Posted Jul 28, 2014
I never review hotels and consider myself to be very low maintenance. We arrived to a lobby full of disgruntled guests because the key machine was not working. This meant that no one could check in until room keys were made. This took about an hour. The rooms are accessed by outside, like a motel. Not my preference, I would have skipped this one had I known. Our non-smoking room was definitely a smoking room. Not sure which was worse, the smell of smoke or musty mildew. When we were leaving, the doors to the parking lot were propped open, not sure if this was done by an employee or a guest but regardless it meant that any person off the street could walk up to your hotel door. All in all, there are much better hotel options down the street for the same price.
Comment from Hotel Management
Aug 2, 2014 by Sarah, Hotel Management
Thank you for taking the time to leave us a review. I understand and agree with the frustration you experienced as our guests. You brought up some areas that were quite flawed and not the norm for our hotel. Thank you for expressing your concerns regarding the condition of the guest room and exterior entrance. I will share that with the Manager to ensure they are addressed right away. The key machine did go off line and the hotel worked very quickly to get it working again. We know our guests were very upset and understandably so. It was a one time occurrence and since been corrected and repaired. We hope you reconsider a future stay as this was a one time unfortunate negative impression. We would like to chance you show you that we are better than what you experienced. Thank you.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2014
Room was clean, friendly staff and helpful. Great breakfast buffet but, I would suggest them stepping up the cleanliness of the restaurant.
Comment from Hotel Management
Jul 10, 2014 by Sarah, Hotel Management
Thank you for being our guest. We appreciate the kind comments about the staff and guest room. I am sorry to see that the restaurant was not in satisfactory condition and will share your remarks with the manager to assure we make the necessary improvements right away. We appreciate your patronage and hope you will stay with us again the next time you are in Manassas area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rockville, MD

Nice hotel near Jiffy Lube Live

Posted Jul 8, 2014
Good hotel for the price. Restaurant attached was pretty good. Rooms have been nicely renovated with new beds and flat screen tv.
Comment from Hotel Management
Jul 9, 2014 by Sarah, Hotel Management
Thank you for your review. We are very pleased to see that you had a enjoyable stay and found the location convenient for the concert at Jiffy Lube Live. We are delighted to see our guests joining us before and after the concerts there and appreciate hearing that that you found the guest rooms clean, comfortable and a good fit for your travel needs. We will share your feedback with the restaurant as well.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very close to Manassas Battlefield Park

Posted May 28, 2014
I needed a last minute hotel room near Manassas National Battlefield Park, and this one fit the bill. An older hotel, to be sure, but it was clean and well run. Easy access to Interstate 66 and plenty of the usual chain restaurants and shopping nearby. The staff is friendly and helpful.
Comment from Hotel Management
May 30, 2014 by Sarah, Hotel Management
Thank you for your review, we are very pleased to see the Best Western Battlefield Inn was a great fit for your travel needs based on its location. We appreciate the compliments for the cleanliness of the hotel, staff and management. We hope to be your first choice for accommodations the next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent!

Posted May 19, 2014
Great breakfast. Great staff. Close to jiffy lube live concerts. Will definitely stay again.
Comment from Hotel Management
May 22, 2014 by Sarah, Hotel Management
Thank you for the wonderful reivew! We are very pleased to see that you enjoyed your stay. We appreciate you mentioning that we are close to Jiffy Lube Live, we are a few miles away and very convenient to get back and forth to the venue. Thank you again for being our guest, we are delighted to see you will return for a future visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Just a quick stay

Posted May 18, 2014
Everything was clean and nest, the staff was very friendly.
Comment from Hotel Management
May 19, 2014 by Sarah, Hotel Management
Thank you for being our guest at the Best Western Battlefield Inn. We are pleased to see you had a great stay and appreciate the compliments for our hotel, staff and services. We hope to welcome you back again soon.
4 out of 5
Recommended
for Personal Event
by Janet from NY

stay

Posted May 12, 2014 on Hotels.com
The free breakfast was very nice. I was surprised to see the assortment of food choices. The individuals at the desk were pleasant to deal with.
Comment from Hotel Management
Jul 19, 2014 by Sarah, Hotel Management
We appreciate you choosing the Best Western Battlefield Inn as your place to stay while in town. We are delighted to see you enjoyed your stay. Thank you for your kind review and compliments for the hotel, staff and amenities. We hope to see you again the next time your travels bring you through the area.
4 out of 5
Recommended
by A verified traveler

Posted Apr 22, 2014 on Hotels.com
Comment from Hotel Management
Jul 5, 2014 by Sarah, Hotel Management
Thank you for the 4 star review, please feel free to post a review, all feedback helps us grow. Thank you again for being our guest.