Ratings based on 158 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Stay somewhere else

Posted Sep 17, 2014
Pros: location
Cons: everything... starting with a competent friendly staff with basic customer service skills and maids who speak English and know how to clean
Location: hiking, roller skating, ,all. lots of resturants
When we came in, there were 2 people sitting and lounging on the front desk. We were told to wait for check in until they had finished their conversation about some boyfriend. once we got help, first, they tried to place out party (2 rooms) on separate floors. Then they moved us to the same floor, but put my handicapped father at the far end of the hotel away from any working elevators. Mind you, handicapped rooms are on the first floor, but they never placed him on the first floor. Bed felt like cheap old box spring with a thin pad placed on top and was really noisy. Could not sleep anyway. People were arguing and cussing loudly all night. We called the front desk multiple times and they never did anything to help. There was mold in the bathroom... obvious amounts mold. When we went down to the pool, there were no towels on the towel shelves. When I wondered back through and finally found help, staff told us that they do not provide any towels and we should have brought our own towels from home for the pool. When we came back from breakfast the next morning, none of the room keys worked for either room. In fact, every time we left our rooms we had to get the room keys reactivated. Since the elevator was out of order by us (and, according to staff had been for a while) we had to wonder all over the hotel, constantly, to get them reactivated. We kept getting told that the last person who activated them must not have done it right. I could go on but no room left for more detail
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Route 66 with easy access

Posted Sep 16, 2014
Got wakened at 3 am with someone beating and cursing for someone to open the door. Had to call front desk. They did take care of it. Bathtub was very slow to drain and had to stand in water while showering. Reported it to front desk so hopefully it will be taken care of.
3 out of 5
Recommended
for Everyone
by A verified traveler

Room Review

Posted Sep 9, 2014
Pros: It was new
Location: Places to eat and shop were plentiful.
The shower did not work and there were no rooms available to change to. Asked that someone from maintenance contact us in the am so that we could shower before checking out. We had to take a sponge bath as no one contacted us. We were told the hotel would subtract $15 from stay. The lobby and hallways were extremely hot and humid as if the A/C was not in working order. The elevator was a sauna.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2014
It was ok... didnt have good tv channels... but overall its a good hotel to stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2014
it was perfect after a day of civil war battlefields.
4 out of 5
Recommended
for Everyone
by A verified traveler from Stevensville, MD

Close to Jiffy Lube

Posted Aug 25, 2014
Pros: Clean and location
Cons: Hallway and elevator hot, seemed like no A/C on
Location: Close to Jiffy Lube
Nice hotel and great location to Jiffy Lube. I will stay again when in the area
5 out of 5
Recommended
for Everyone
by A verified traveler from manassas

Posted Aug 25, 2014
Great stay! Nice people! Need to keep making updates to the building.
3 out of 5
by A verified traveler

Horrible experience but nice and clean hotel.

Posted Aug 25, 2014
Horrible experience, hotel decided to charge a 25 dollar extra fee because they assumed we were being loud and disturbing the peace when it was a group of teens next to us having a party. We could not sleep because all the noise, tried to call front desk and the room phone did not even work . And the front desk employee was no help.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great commuter location

Posted Aug 25, 2014
Great experience, great staff, clean rooms and great location. Right off of I66 and close to many restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2014
Came to Manassas for a concert. Hotel is located close to the venue. Many places to eat and shop nearby.